Farmer Gracy Reviews

Name: Farmer Gracy
Address: Herenweg 436, Noordwijkerhout, South Holland
Rating: 4.73

4.7 Rating 33,608 Reviews

93 %

of reviewers recommend Farmer Gracy

Company Reviews

Metrics

Info

4.7

Based on 33,608 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Farmer Gracy:

World class flower bulbs, tubers and bare-root plants online, including many unusual varieties you won’t get anywhere else!

Visit Website

Phone:

330 808 7304

Email:

customercare@farmergracy.com

Location:

Herenweg 436,
Noordwijkerhout
South Holland
2211 VJ

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Farmer Gracy 5 star review on 11th August 2025

1640

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received a large amaryllis 'Carmen' bulb from FG which looked like it had been stored for too long, very dry and one shoot browned off on receipt. It flowered beautifully however but no leaves appeared - so the overall effect was stark, unlike the picture they use for sales which showed the plant with leaves and flowers, so that was what I expected. Unsatisfactory response from customer services despite sending photos of the bulb. Customer Services said the leaves will probably come later - despite the plant being shown with flowers and leaves on their website. with hindsight, it is probably best to return any unsatisfactory plants within the first 14 days rather than plant them and give the company the benefit of the doubt.”

Farmer Gracy 3 star review on 15th January 2023

Helpful Report

Posted 2 years ago

Hello, We're sorry to hear that you're disappointed with your Amaryllis. Leaves normally appear after the flower stems, although they can appear before or at the same time as the flowers. This bulb appears healthy with two flower stems and may produce a third flower stem before it produces leaves. If you have any further concerns or questions about the bulb after flowering, please feel free to get back in touch with customercare@farmergracy.com. All the best, Farmer Gracy Customer Care

Posted 2 years ago

“Lot of plants have not lasted after planting Due to heat and long dry periods even with watering twice a week”

Helpful Report

Posted 2 years ago

“Unfortunately the bulbs were delivered far too late for me to be able to plant them because of frost. Just hoping they will be ok to plant next year.”

Helpful Report

Posted 2 years ago

Hello, we're sorry to hear that your parcel arrived late. All bulbs supplied between September and December should be planted by the end of December, they cannot be stored for the following year as it is likely they will deteriorate in storage. However, they can be planted after frosts - it is best to wait until the frost has thawed before planting if possible, or plant into pots if soil in borders not thaw by early January. All the best, Farmer Gracy Customer Care

Posted 2 years ago

“This is NOT a complaint, just my thoughts following recent purchases and a response to you asking for my feedback. I have placed several orders with you and been very impressed with products and services so far. However, my last lot of orders were from the end-of-season sale for Spring bulbs, which I found too tempting to ignore. I ordered some for me and two lots for others as surprise gifts. The problem, as I see it, is in the time between ordering the bulbs that are labelled as due for planting on arrival in Autumn, and them actually arriving in England when we have snow on the ground which is now frozen solid. Perhaps it would help to take this, and potential courier delays into account when scheduling your sales (two of my orders took over a week to go from them being received to being delivered), or, if it is the case, that the information informs people that the bulbs are ok to be planted later than Autumn; although that does not get round the problem of frozen British gardens. On a specific note, I ordered some Ranunculi which have instructions for immediate planting but also conflicting information that says they are best started off in pots in March. If they are better started off in the Spring, then maybe it would be better to change the dispatch time for these plants?”

Helpful Report

Posted 2 years ago

Hello, Thank you for your feedback. End-of-season sales are always popular, particularly for anyone who doesn't mind late planting when it's cold. We inspect, pack ship all orders as quickly as possible and It is unfortunate that there was a cold snap when many late season orders were being delivered. Bulbs ideally should be planted by mid December but it is ok to plant them until the end of the December and they will still grow normally and flower successfully in spring. Ranunculus supplied in autumn should also be planted by the end of December. They can also be planted in spring but it is best to order Ranunculus for spring planting in that case as they will be freshly harvested and most viable. All the best, Farmer Gracy Customer Care

Posted 2 years ago

“Allium Rosy Beauty half of which were rotten, inspite of my sending a photograph I heard nothing, no refund or apology”

Helpful Report

Posted 2 years ago

Hello, We're sorry to hear that your Allium 'Rosy Beauty' have arrived in poor condition. We will be happy to resolve this for you and apologise if you did not receive a response to your email. We respond to all emails we receive within around 24-48 hours, please ensure you contact customercare@farmergracy.com including your order details so we can assist. All the best, Farmer Gracy Customer Care

Posted 2 years ago

“Delivery is a bit slow. Bulbs are generally of good quality and size though there has been the odd poor one.”

Helpful Report

Posted 2 years ago

Hello, We're sorry to hear that some of your bulbs have not appeared healthy on arrival. We would like to resolve that for you, so do please contact customercare@farmergracy.com with further details. All the best, Farmer Gracy Customer Care

Posted 2 years ago

“Mostly very good, but one pack of alliums were well below your usual high quality, even though I sent a photograph I received no feedback, however I will still buy from Farmer Gracey, their bulb selection is the best.”

Helpful Report

Posted 2 years ago

Hello, We're sorry to hear that you have not had a response to your email. we reply to all emails we received within around 24-48 hours, please ensure you have emailed the correct email address or send it again to customercare@farmergracy.com and we'll be happy to resolve this for you. All the best, Farmer Gracy Customer Care

Posted 2 years ago

“Delivery is a bit slow. Bulbs are generally of good quality and size though there has been the odd poor one.”

Helpful Report

Posted 2 years ago

Hello, We're sorry to hear that some of your bulbs have arrived in poor condition. Please ensure you contact customercare@farmergracy.com if any bulbs are not healthy on arrival so we can resolve that for you. All the best, Farmer Gracy Customer Care

Posted 2 years ago

“Usually excellent, my most recent purchases were a bit disappointing. All were crocuses, 400 all together, but the bulb size was small (usually top size from this supplier) and we’re already sprouting like crazy. So I’ve planted them anyhow straight away to give the best chance and we will see if they are great in the spring.”

Helpful Report

Posted 2 years ago

Hello, We're sorry to hear that you are disappointed with your crocus bulbs. Crocus bulbs will naturally start to sprout around November, but they can be planted with the shoots attached and will continue to grow normally. Some varieties grow from bigger bulbs than others, we hope you enjoy a great display from them in spring. If you have any further concerns, please contact customercare@farmergracy.com. All the best, Farmer Gracy Customer Care

Posted 2 years ago

“Positive:- Excellent choice of bulbs at reasonable prices Negative:- Some bulbs arrived shrivelled and rotten. Also over 2 weeks from placing order to delivery is far too long. Delivery needs to be speeded up.”

Helpful Report

Posted 2 years ago

Hello, We're sorry to hear that some of your bulbs arrived in poor condition. Please ensure you contact customercare@farmergracy.com with further details so we can resolve that for you. All the best, Farmer Gracy Customer Care

Posted 2 years ago

“Takes too long betwee placing and receiving an order especially at this time of year when conditions can dramatically change”

Helpful Report

Posted 2 years ago

Hello, Thank you for your feedback. Delivery times are set out in our shipping schedule and they are estimated. We pack orders as quickly and as carefully as possible. All bulbs are shipped within an appropriate planting window and the earlier in the season the order is placed, the earlier it will be shipped. All the best, Farmer Gracy Customer Care

Posted 2 years ago

“I have used farmer gracy for bulbs for a number of years and have always been satisfied both with the bulbs and the results. However this year I thought the bulbs were of a lower quality. Several varieties had soft, rotting bulbs in the bags that obviously could not be planted. Will think twice before ordering in future”

Helpful Report

Posted 2 years ago

Hello, We're sorry to hear that some of your bulbs arrived in poor condition. Towards the end of the season, bulbs can naturally start to deteriorate quite quickly. If any bulbs arrive in poor condition, please contact customercare@farmergracy.com so we can either replace the bulbs or issue a refund for the affected proportion. All the best, Farmer Gracy Customer Care

Posted 2 years ago

“Just about acceptable. The eremurus ‘Pinokkio’ was rather like the ‘Three Bears’ in size daddy bear was good mummy bear just about ok but baby bear was VERY small and emaciated!”

Helpful Report

Posted 2 years ago

Hello, We're sorry to hear that some of your Eremurus bulbs are not in good condition. Please contact customercare@farmergracy.com - we'll be happy to resolve that for you. All the best, Farmer Gracy Customer Care

Posted 2 years ago

“Bulbs arrived on time and very prompt answer and action from customers' service, very nice packaging. BUT: Marisol bulbs collection - I counted 45 bulbs rather than 50. One Peony root did'n look quite healthy (moldy without buds). Some of the other bulbs were very small. Let's see when/if something grows!”

Helpful Report

Posted 2 years ago

Hello, We're sorry to hear that some of your bulbs are missing. Please contact customercare@farmergracy.com so we can resolve that for you, and do also include a photo of your peony. We'll be happy to send a replacement if it is not viable. All the best, Farmer Gracy Customer Care

Posted 2 years ago

“Every time I buy bulb from Farmer gravy there always seems to be a poor bulb I ordered 3 and got 2 nice bulbs and one very poor bulb,it does seem it's a way of getting rid of the not so good bulbs.”

Helpful Report

Posted 2 years ago

Hello, We're sorry to hear that one of your bulbs arrived in poor condition. Please contact customercare@farmergracy.com so we can resolve that for you. All the best, Farmer Gracy Customer Care

Posted 2 years ago

“I received 2 sets of bulbs. 1 set were in great condition. The other set had a soft mouldy bulb. The other bulbs were covered in mould but most are firm. They are probably ok. I have thrown 2 away so far and will plant the rest at the weekend”

Helpful Report

Posted 2 years ago

Hello, We're sorry to hear that some of your bulbs have arrived in poor condition. Please contact customercare@farmergracy.com so we can resolve that for you. All the best, Farmer Gracy Customer Care

Posted 2 years ago

Helpful Report

Posted 2 years ago

Hello, We're sorry to hear that some of your bulbs arrived in poor condition. Please contact customercare@farmergracy.com if any are not viable or healthy and we can resolve that for you. All the best, Farmer Gracy Customer Care

Posted 2 years ago

“On the website, the headline price of many bulbs doesn't reflect the real price per bulb. This means users have to click on every link to see what the price might be for 10, 15 or 30 bulbs and calculate the unit price themselves. In some cases this may be bad for Farmer Gracy, because users will be deterred from looking at some good offers by a misleadingly high headline price; but generally it's just annoying and time-wasting for users. If a user's price limit is, say 30–35p a tulip bulb, it's hard to find those that are in this price range. Generally, though, the website is well designed and the service, packing and delivery are excellent.”

Helpful Report

Posted 2 years ago

Hello, Thank you for your feedback. On our website, all prices are shown per pack. For instance, when you click on each product from a category page, the pack sizes and their corresponding price will be displayed on the product page. If we can assist any further, do please contact customercare@farmergracy.com and we be happy to help. All the best, Farmer Gracy Customer Care

Posted 2 years ago

“I’ve come see FG as a place for quality bulbs and plants at a reasonable price. However on I need to reconsider buying from FG if they continue to use Evri as their courier. Unfortunately there may be a Scammer within Evri who is sending Scam text messages with a link to their customers asking for payment before parcels would be delivered”

Helpful Report

Posted 2 years ago

Hello, We're sorry to hear that you have received scam messages. Scam messages are very common and are sent at random - Evri will not contact you to ask for a payment to make a delivery. You can read further information about this via the link below. https://www.evri.com/cyber-security All the best, Farmer Gracy Customer Care

Posted 2 years ago

“Well packaged by Katrina & beautifully presented invoice. However, on this occasion I was disappointed with Farmer Gracy. I placed my order after an e-mail prompt offering free P&P, disappointingly a few days later I received a further e-mail with up to 25% off AND free P&P. One of the items on my order was 5 x "Allium Ambassador" bulbs (costing £19.75) 3 of the 5 bulbs received were only HALF bulbs? For the reasons specified I would only rate this order as "acceptable".”

Helpful Report

Posted 2 years ago

Hello, We run offers throughout the season - later in the season when choice is more limited and delivery times are later than many people would ideally like, the savings tend to be greater. Some allium bulbs will have a flat side. Please contact customercare@farmergracy.com including photos of any you are concerned about and if they are not how they should be we will of course send replacements to you. All the best, Farmer Gracy Customer Care

Posted 2 years ago

Farmer Gracy is rated 4.7 based on 33,608 reviews