Farmer Gracy Reviews

Name: Farmer Gracy
Address: Herenweg 436, Noordwijkerhout, South Holland
Rating: 4.73

4.7 Rating 33,608 Reviews

93 %

of reviewers recommend Farmer Gracy

Company Reviews

Metrics

Info

4.7

Based on 33,608 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Farmer Gracy:

World class flower bulbs, tubers and bare-root plants online, including many unusual varieties you won’t get anywhere else!

Visit Website

Phone:

330 808 7304

Email:

customercare@farmergracy.com

Location:

Herenweg 436,
Noordwijkerhout
South Holland
2211 VJ

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Farmer Gracy 5 star review on 11th August 2025

1640

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“How can I tell until they bloom? Is this just.a 91 year old being awkward?”

Helpful Report

Posted 2 years ago

“I would rather have a cheaper product save quality by getting rid of unnecessary gold foil stickers and booklets. Beautiful presentation but I’d rather save money.”

Helpful Report

Posted 2 years ago

“Good, but a few bulbs rotten on delivery.”

Helpful Report

Posted 2 years ago

Hello, We're sorry to hear that some of your bulbs have arrived in poor condition. Please contact customercare@farmergracy.com so we can resolve that for you. All the best, Farmer Gracy Customer Care

Posted 2 years ago

“If it wasn't for Evri (Hermes) I would have given a 5 rating Shame!!”

Helpful Report

Posted 2 years ago

Hello, We're sorry to hear you didn't have a good delivery experience. Please contact customercare@farmergracy.com if you have not received your parcel, or if there are any issues/delay with your delivery in future and we can help. All the best, Farmer Gracy Customer Care

Posted 2 years ago

“Have only just received order. I hadn’t realised they would take so long to deliver. Am sure the bulbs are lovely .”

Helpful Report

Posted 2 years ago

Hello, We ship seasonally, which means that orders aren't always shipped immediately. This is explained in more detail in our shipping schedule (link below) https://www.farmergracy.co.uk/pages/shipping-delivery-schedule All the best, Farmer Gracy Customer Care

Posted 2 years ago

“Have only just received order. I hadn’t realised they would take so long to deliver. Am sure the bulbs are lovely .”

Helpful Report

Posted 2 years ago

Hello, We ship bulbs seasonally which means that orders aren't always dispatched straight away. There's more detail about our hipping s=ties in our shipping schedule (link below. We hope you enjoy your bulbs! https://www.farmergracy.co.uk/pages/shipping-delivery-schedule All the best, Farmer Gracy Customer Care

Posted 2 years ago

“Products are superb, ordering is easy and delivery swift but I wasn’t impressed with communication. I ordered just before going away on holiday and specifically asked for the V delivery to be delayed for 2wks. I had a reassuring email confirming this but Farmer Gracy went ahead to deliver it early. It’s just as well I had email access to notifications and could redirect the bulbs to a neighbour. Not good.”

Helpful Report

Posted 2 years ago

Hello, We're sorry that your parcel was shipped sooner than you are ready. We try out best to accommodate special requests and make sure parcels are delivered at the best time, and we do so free of charge, however sometimes shipping times can be faster or slower than we expect. Apologies for any inconvenience caused. All the best, Farmer Gracy Customer Care

Posted 2 years ago

Helpful Report

Posted 2 years ago

“Great packaging and information however the actual products I have purchased have not lived up to the description. Certain begonias were very small in fact so small they failed, likewise croci (crocus) were very small. Gladioli were medium in size, the descriptions were top size and quality, this was not my experience with Gracy. My local supermarket sold top size quality bulbs which I could view prior to purchase. I believed Gracy’s advertisement and saddened at the results I received. Whilst Gracy offered minor refunds and replacements, it was top size with quality I expected from the start”

Helpful Report

Posted 2 years ago

Hello, We're sorry to hear that you were disappointed with your bulbs. Some varieties naturally grow from smaller bulbs than others. If ever any bulbs appear to be in poor condition on arrival or not viable, we are usually able to replace them if you let us know as soon as possible. All the best, Farmer Gracy Customer Care

Posted 2 years ago

“Camassia bulbs good quality. The fritillaria were very dehydrated and I was not so pleased with them in comparison to others I purchased from other sources. I will see what happens in the spring. Also too much paperwork/promotion stuff with the parcel. Waste of resources.”

Helpful Report

Posted 2 years ago

Hello, We're sorry to hear that some of your bulbs have arrived in poor condition. Please contact customercare@farmergracy.com if anything doesn't look right on arrival, we'll be happy to resolve that. All the best, Farmer Gracy Customer Care

Posted 2 years ago

“The Jetfire bulbs look excellent. I have slight doubts about the Carice as there seemed to be a lot of half bulbs. Anyway they have all been planted so we shall see. As usual everything was very well packed and presented.”

Helpful Report

Posted 2 years ago

Hello, We're sorry to hear that there may be an issue with some of your bulbs. If they do not appear to be damaged, it is most likely that the bulb is flat on one side due to the way they multiply and are separated. They should give a good display but if you have any concerns about any bulbs when they arrive, please do contact customercare@farmergracy.com and we'll be happy to assist. All the best, Farmer Gracy Customer Care

Posted 2 years ago

“Usually excellent. Last order sunrise bulbs 3 soft.”

Helpful Report

Posted 2 years ago

Hello, We're sorry to hear that some of your bulbs arrived in poor condition. Please contact customercare@farmergracy.com so we can resolve that for you. All the best, Farmer Gracy Customer Care

Posted 2 years ago

“Just about acceptable. The eremurus ‘Pinokkio’ was rather like the ‘Three Bears’ in size daddy bear was good mummy bear just about ok but baby bear was VERY small and emaciated!”

Helpful Report

Posted 2 years ago

Hello, Thank you for your review. We're sorry to hear that one of you Eremurus bulbs is small and in poor condition! Please contact customercare@farmergracy.com and we can arrange for a replacement to be sent to you. All the best, Farmer Gracy Customer Care

Posted 2 years ago

“The website is very good as is the selection of bulbs. I ordered in late July with a shipping date in September; I placed a second order in early September with a shipping date in September. In mid September I chase up the orders and they respond quickly. In an email they say they my orders will be packed ASAP and included within the next shipment. Only my September order arrives on 21st September. No July order. That arrives on 1st October and is delivered to the wrong address. As luck would have it, I know someone who lives at the address where it was delivered otherwise who knows. I chose not to raise this with either Framer Gracy or the courier... Just a bit frustrating tbh”

Helpful Report

Posted 2 years ago

Hello, We're sorry to hear that there was an issue with your delivery. Please do contact customercare@farmergracy.com so we can make sure your saved addresses are correct on our system. Please note that some orders are shipped earlier than others due to the varieties in the order. It is necessary to harvest all varieties in perfect conditions, and sometimes that can be a little later or earlier than planned depending on the weather. All the best, Farmer Gracy Customer Care

Posted 2 years ago

“Ordered four poppy plants, only two out of four have started to leaf up, one in particular did not have much roots in the bag to start with. Hoping the third will do something soon.”

Helpful Report

Posted 2 years ago

“Ordered four poppy plants, only two out of four have started to leaf up, one in particular did not have much roots in the bag to start with. Hoping the third will do something soon.”

Helpful Report

Posted 2 years ago

Hello, Some Papaver plants are supplied with shoots or leaves already and some do not have any shoots. They should all produce a small amount of growth during autumn. Do please get in touch with us if there is still no growth after another month or so. All the best, Fartmer Gracy Customer Care

Posted 2 years ago

“I ordered back in May & got my plants a few weeks ago, at the right time for planting. However I'm receiving upto 4 emails a day its rediculous, so I'm going to have to un-subscribe.”

Helpful Report

Posted 2 years ago

“I like the quality of the bulbs I have received. However I have not received the Fritillaries (Crown Imperial) that should have been delivered by now”

Helpful Report

Posted 2 years ago

Hello, We're sorry to hear that your parcel hasn't been delivered. Please contact customercare@farmergracy.com so we can look into that for you. All the best, Farmer Gracy Customer Care

Posted 2 years ago

“The bulbs appear to be good quality. Unfortunately I received 10 Oscar tulips and 10 Gipsy Queen hyacinths instead of 20 Cupids collection tulips.”

Helpful Report

Posted 2 years ago

Hello, The Cupids collection is a combination of Tulip Oscar and Hyacinth Gipsy Queen - we pack the bulbs in separate packs to ensure they stay as fresh as possible. Here's a link to this collection for your reference: https://www.farmergracy.co.uk/products/collection-cupid-bulbs-uk All the best, Farmer Gracy Customer Care

Posted 2 years ago

“I was disappointed to find two mouldy bulbs in my pack of 10 HAWERA. Packing was good, bulbs were average. Ask me again when they have bloomed.Janet N”

Helpful Report

Posted 2 years ago

Hello, We're sorry to hear that two of your bulbs have started to deteriorate. Please ensure you contact customercare@farmergracy.com so we can resolve that for you. All the best, Farmer Gracy Customer Care

Posted 2 years ago

Farmer Gracy is rated 4.7 based on 33,608 reviews