Farmer Gracy Reviews

Name: Farmer Gracy
Address: Herenweg 436, Noordwijkerhout, South Holland
Rating: 4.73

4.7 Rating 33,608 Reviews

93 %

of reviewers recommend Farmer Gracy

Company Reviews

Metrics

Info

4.7

Based on 33,608 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Farmer Gracy:

World class flower bulbs, tubers and bare-root plants online, including many unusual varieties you won’t get anywhere else!

Visit Website

Phone:

330 808 7304

Email:

customercare@farmergracy.com

Location:

Herenweg 436,
Noordwijkerhout
South Holland
2211 VJ

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Farmer Gracy 5 star review on 11th August 2025

1640

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The majority of the time the bulbs and bare root perennials are of excellent quality but this year a few of the bare roots I have purchased have not been to the same standard and I have had several failures. This could be caused by the extremely dry conditions this year but I think I will stick to bulbs in future The only other issue is the gap sometimes between the notification of despatch from yourselves and arrival with the courier as this can be a long time”

Helpful Report

Posted 2 years ago

Hello, We're sorry to hear that some of your plants arrived in poor condition. If you feel that plants may not be viable on arrival, please ensure you contact customercare@farmergracy.com so we can arrange replacements straight away. All the best, Farmer Gracy Customer Care

Posted 2 years ago

“My recent order was not as acceptable as previous orders. Two of the three Eremurus Cleopatra were in my option not up to usual standard and could not be planted in the correct way. The other items in the order were of a good standard.”

Helpful Report

Posted 2 years ago

Hello, We're sorry to hear that your Eremurus were not a good standard. Please do contact customercare@farmergracy.com and send a photo if possible, if a bulb does not appear to be viable then we will replace it. All the best, Farmer Gracy Customer Care

Posted 2 years ago

“Although I've starred these bulbs "acceptable" sadly several of the bulbs were completely rotten. It also took a long time between ordering and delivery.”

Helpful Report

Posted 2 years ago

Hello, All orders and preorders are shipped during a suitable planting window, which means that they are now usually shipped straight away after the order has been placed. We're sorry to hear that some of your bulbs have arrived in poor condition. Please contact customercare@farmergracy.com so we can resolve that for you. All the best, Farmer Gracy Customer Care

Posted 2 years ago

“What? A review already? You only delivered the bulbs a week ago. I'll get 'em in the ground this weekend, weather permitting. Why not request a review in the Spring when they've flowered? I mean, the bulbs kind of look OK. They're nicely packed. They're mostly sort of brown colour. Good condition as far as I can tell. And look quite cosy in the box. But as for a review... is it possible to review bulbs before they've flowered? I'm hoping they'll look super in the Spring. I'll let you know.”

Helpful Report

Posted 2 years ago

“Was disappointed in the delivery ‘problems’. The bulbs look fine and I shall enjoy seeing them all in flower. Love your paperwork - very pretty.”

Helpful Report

Posted 2 years ago

“3 of the crocismia l ordered have come through None of the fresias have appeared. I planted both ginger plants and they have done nothing although they have not rotted. I'm unsure what to do with them over winter. Would value your comments Joan Wiljs”

Helpful Report

Posted 2 years ago

Hello, We're sorry to hear that some of your plants haven't thrived. Please contact customercare@farmergracy.com who will be happy to advise. All the best, Farmer Gracy Customer Care

Posted 2 years ago

“As much as I like Farmer Gracy plants I have had quite a few bulbs that haven’t come to anything.”

Helpful Report

Posted 2 years ago

Hello, We're sorry to hear that some of your plants haven't grown. Please contact customercare@farmergracy.com with further details and we'll be happy to help. All the best, Farmer Gracy Customer Care

Posted 2 years ago

“planted my eremurus as per instructions.... nothing came up. I have had other plants from farmer Gracy and they have been top class.”

Helpful Report

Posted 3 years ago

Hello, We're sorry to hear that your Eremurus didn't thrive on this occasion. Please contact customercare@farmergracy.com with your order details, and we will be happy to arrange some replacements for you. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“The bulb delivery was good, sadly only 3 of 6 have sprouted! Rather expensive…”

Helpful Report

Posted 3 years ago

Hello, We're sorry to hear that three of your Begonias have not sprouted. Sometimes they take a while to sprout, please check the tubers for buds. Then contact customercare@farmergracy.com if there are no buds on the tops (dipped side) of the tubers. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“Ordered a couple of times from Farmer Gracy. Expect to wait a while for delivery - Even when items are in stock they take around 3 weeks to arrive to the UK. I've received a couple of disappointing items. Dahlia, iris and begonia tubers that were soft, and not surprisingly, they didn't grow after planting (The dahlia 'Kelsey Annie Joy' only had 2 tiny tubers which were barely attached to the stem and these also didn't grow. I have had some good things from them, but it's been hit and miss so far.”

Helpful Report

Posted 3 years ago

“My ranunculus corms were delivered in March as promised. I planted them as instructed and out of my 30 corms only 17 have grown. The ones that have grown are nice strong plants but I am a little disappointed with the result and will wait to buy the plants next year.”

Farmer Gracy 3 star review on 16th May 2022

Helpful Report

Posted 3 years ago

Hello, We're sorry to hear that some of your Ranunculus may have failed. Please contact customercare@farmergracy.com and we'll be happy to resolve that for you. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“Good quality corms and all successfully sprouted and are currently giving me beautiful flowers. Only issue is I ordered Anemone Galilee Pastel Mix and every single flower has been a bicolour white with blue centre flower (from 30 plants) Beautiful and good quality, but not what I ordered.”

Helpful Report

Posted 3 years ago

Hello, We're sorry to hear that you didn't get a good mix of colours in your Anemone Galilee Mix. Please contact customercare@farmergracy.com and we'll arrange for a replacement pack to be sent to you. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“I have just given acceptable as one of the plants (Kniphofia Grandiflora) was in 3 pieces. I have potted up all 3 pieces but don't know if it will be successful. Time will tell. The others were OK.”

Helpful Report

Posted 3 years ago

“Growth was very pale green and quite long on the alliums - was hard to know what was best to do as instructions didn't cover managing growth like this”

Helpful Report

Posted 3 years ago

Hello, Some bare root perennials will arrive with shoots, which will appear pale as they have not been exposed to daylight. The top of the root system should be planted 2-3cm below the soil surface, which means the shoots (if they are long enough) will be partially exposed after planting. Please contact customercare@farmergracy.com if you require any further advice and we will be happy to help. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“The garden bulbs I have purchased have always been absolutely top quality and the packaging wonderful including the postcards and invoice etc, all spot on! However: ordered bare rooted plants which I struggled to find amongst the bit of compost the were in, planted up the incy wincy bit of root, and nothing, not even a shoot! Disappointed ☹️”

Helpful Report

Posted 3 years ago

Hello, We're sorry to hear that your bare root plants was missing from the pack. Please contact customercare@farmergracy.com so we can resolve that for you. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“I have not yet seen the results of the bulbs as they just been planted. I hope they come out as promised. Down side is the delivery. Both my deliveries were not acceptable. Parcel were thrown over 7 feet gate on to concrete payment.”

Helpful Report

Posted 3 years ago

Hello, We're sorry to hear that your parcel was delivered without due care. Please contact customercare@farmergracy.com so we can pass on delivery instructions to the courier for any orders which are in transit. And also do please let us know if any plants were damaged as a result of this delivery. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“I was pleased with the Plumeria but the packaging was poor, the box was so torn that the delivery driver thought it was empty!”

Helpful Report

Posted 3 years ago

Hello, We're sorry to hear that your parcel arrived damaged. Hopefully the contents were in good condition, but if the Plumeria was damaged please contact customercare@farmergracy.com. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“Sometimes good sometimes not so much. Some beautiful and unusual plants available but being bare rooted means you have to pot on, which means the plants aren’t going to show this year. My experience is that at least one plant will arrive in poor condition and not make it at all.”

Helpful Report

Posted 3 years ago

Hello, It is typical for hardy perennial bare roots to take time to establish, but the benefit is that they return every year and look better each time. If ever a plant arrives in poor condition, please contact customercare@farmergracy.com so we can replace it. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“A number of the plants are struggling to appear hopefully they will come through otherwise not overly happy.All have been planted strictly in accordance with the instructions.”

Helpful Report

Posted 3 years ago

Hello, We're sorry to hear that some of your plants may be struggling. Please contact customercare@farmergracy.com with your order details so we can see what you have ordered and advise accordingly. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“A very mixed experience. Hardy bulbs such as Species Tulips are great: there is a really good selection, they are reasonably priced and they always arrive in great condition and grow well. The more tropical, exotic bulbs, corms and rhizomes are a rather different matter - for instance, I've bought Tacca chantrieri (Bat flower) now on 3 different occasions (I'm determined to grow this and FG seems to be the only supplier) but on each occasion, the root - which never had a growing 'eye' or sprout, has just rotted. Similarly, 2 Amorphophallus bulbifer bulbs seemed damaged and mouldy on arrival and just rotted as well.”

Helpful Report

Posted 3 years ago

Hello, Thank you for your feedback. The tropical bulbs can be a challenge to grow, they need warm temperatures and not too much water whilst dormant. We have full instructions with extra details on growing these (link below). Please contact customercare@farmergracy.com if any of these bulbs appeared in poor condition on arrival. https://www.farmergracy.co.uk/pages/planting-instructions All the best, Farmer Gracy Customer Care

Posted 3 years ago

Farmer Gracy is rated 4.7 based on 33,608 reviews