Farmer Gracy Reviews

Name: Farmer Gracy
Address: Herenweg 436, Noordwijkerhout, South Holland
Rating: 4.73

4.7 Rating 34,211 Reviews

93 %

of reviewers recommend Farmer Gracy

Company Reviews

Metrics

Info

4.7

Based on 34,211 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Farmer Gracy:

World class flower bulbs, tubers and bare-root plants online, including many unusual varieties you won’t get anywhere else!

Visit Website

Phone:

330 808 7304

Email:

customercare@farmergracy.com

Location:

Herenweg 436,
Noordwijkerhout
South Holland
2211 VJ

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Farmer Gracy 4 star review on 18th September 2025

1639

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This company was highly recommended to me but after 3years I am extremely disappointed in their products. Of my first order in 2019 only 7 of the 10 hyacinths grew, only 10 of the 25 Iris Katharine Hodgkin grew and 17 of the 25 Chionodoxa. In 2020 the Eucharis Amazonia started to grow and then died. On closer inspection, it had a grub inside it! In 2021 I tried another Eucharis Amazonia but it seems to be going the same way (photo). The 3 Amaryllis belladonna didn’t look great when I got them and have shown no life at all in the last two and a half months (photos). Only the Nerines and the Epimedium seem to be growing well. So I will not be using this company again.”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that some for your bulbs have failed. Please contact us at customercare@farmergracy.com and we will be happy to arrange some replacements for you. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“Really disappointed with my first bulb order with this company. The canna and echinacea bulbs have not shown any form whatsoever. I followed the planting guide to the letter and planted as soon as they arrived, but nothing has sprouted. These bulbs were not cheap.”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that some of your bulbs haven't grown. Please contact us at customercare@farmergracy.com and we will be happy to help. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“I had ordered quite a few different bulbs etc. along with an Egret Orchid seed... this didn't arrive and I had contacted the CS team who were very good in sending out another in the post. This arrived and I was so excited when it turned up. However,after following the planting instructions to the letter, it has done absolutely nothing at all and I am so very disappointed as this alone was not cheap to buy. I have bought a few times before with FG and have never had any quality issues, so this is disappointing.”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that your Habenaria bulb hasn't sprouted. They can take a while to get going so depending on when it was planted, it could still be dormant. Please get in touch with us as customercare@farmergracy.com and we will be happy to advise. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“I purchased £50 worth of bulbs, 7 different varieties. Only 1 type has sprouted. The most expensive one I planted according to their advising card and it just rotted. REALLY disappointed, follow the latest reviews, stay clear of this company, it is a con.”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that your bulbs haven't yet sprouted and one has rotted. Please get in touch with us at customercare@farmergracy.com with your order details and we will be happy to resolve any issues. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“I bought a large amount of begonia bulbs in February. half of these have no growth I have provided proof by photos, but your customer service have been finding excuses not to refund any money! I can buy online from other garden centres and they would immediately offer refunds upon receipt of proof by photos. Definitely will not purchase any more from this company and would not recommend to my friends.”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that some of your Begonias may have failed. We are happy to refund or replace (if available) failed bulbs, but we will ask you to check for emerging buds/shoots first in case they are just a little slower than others, and also we request that you specify how many and which varieties have failed to grow entirely so we can credit you correctly. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“I ordered a mix of Alium bulbs to plant last autumn,I'm sad to say not one bulb has appeared....the bulbs I purchased elsewhere in previous years have appeared,but not the Farmer Gracy ones. I cannot fault their delivery however..exellent service...”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that your alliums haven't appeared. Please contact us at customercare@farmergracy.com and we will be happy to look up which varieties you ordered and advise on when they should be in bloom. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“Ordered several Caladium some came rotton ,Them that didn't rotted in the pots shortly after planting .orderd three first one came rotten farmer gracy replaced that one ,it rotted as well so none left now , had them in green house .guess they are not for me.”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that your bulbs failed. If anything is left unresolved, please get back in touch with us at customercare@farmergracy.com. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“I ordered 2 lots of the Agapanthus XXL bulbs at £27 each. The pictures on the website clearly show a very large clump probably at least 50cm in diameter. Well they turned up one was 20cm, the other was 10-15cm. I was shocked especially at £27. I feel the smaller one isn't any bigger than I can get for £10 down my local garden centre. In the end they both went into a small pot. What I find more annoying is that I sent Farmer Gracy 2 emails about this and haven't had any replies.”

Helpful Report

Posted 4 years ago

Hello, We're sorry that your Agapanthus are not the correct size. If you have contacted us already at customercare@farmergracy.com, please allow around 48 hours for us to get back to you. We will be happy to resolve this for you. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“Very dissatisfied to find that 2 of the bulbs I ordered rotted off after a week in the greenhouse.”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that some of your bulbs have failed. Please contact us at customercare@farmergracy.com with your order detals and we will issue a refund. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“Dear Farmer Gracy, I ordered a Habenaria seed which duly arrived. I followed the instructions carefully. In two months it still has not shown any signs of life. Habenaria seeds are not cheap and I was really looking forward to growing this lovely plant. I have ordered bulbs from you before without issue, but have to say I was bitterly disappointed with this.”

Helpful Report

Posted 4 years ago

Hello, Habenaria take a long time to sprout, usually around 1-2 months, and the growth will be minimal at first. The bulb should be planted very shallowly, please check the bulb to see if it is now sprouting. If you find the bulb is soft or deteriorating, please contact us at customercare@farmergracy.com. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“Dahlia bulbs are rotten! Took photos and sent them to FG - no response! £25 down the drain... the bulbs are soft and hollow with no chance of growth ...”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that your dahlia bulbs don't look healthy. Please ensure you have emailed customercare@farmergracy.com, we aim to respond to all emails within around 48 hours but it can be a little longer during the busy spring season. We will be happy to get it resolved for you. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“Ordered African Lily’s and another set of bulbs (18 bulbs in total) spent fortune on new huge pots and not one plant has grown”

Helpful Report

Posted 4 years ago

Hello, It is still early for many summer bulbs to be growing, lilies are usually very reliable. Please contact us at customercare@farmergracy.com and we will be happy to advise. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“Received bulbs in poor quality, they were soft and mouldy. If you were local to me i would have brought them back to you. Won't be buying anything else from you in the future.”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that your bulbs arrived in poor condition. Please contact us at customercare@farmergracy.com, we will be happy to resolve any issues. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“I just received my order of 5 x Ornithogalum saundersiae. Firstly there were only 4 bulbs. Secondly, of these 2 were rotten - almost liquid. 1 looked very "dubious" as the top was missing and looked unlikely to grow and finally I gave the last one the benefit of the doubt but not sure it looked very healthy. Furst time I have ordered from you and unlikely to do so again! I await my refund.”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that your bulbs arrived in poor condition and one was missing. Please contact us at customercare@farmergracy.com with your order deatils and we will be happy to resolve this for you. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“My first delivery was very disappointing as the bulbs were dried out, eaten, and rotten looking, so hugely expensive for quality. The company were prompt in offering replacements, but although I was notified my replacement were on their way 2 weeks ago nothing has arrived. Hopefully I’ll be delighted if the bulbs arrive.”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that your bulbs arrived in poor condition. We're always happy to send replacements as soon as possible in this case, we hope the replacements are much better. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“Bonjour Philippe Mathieu j'ai bien reçu ma commande FG 4125 97 très déçu des bulbes Colocasia mojito tout sec et écrasé impossible de les faire germer pouvez-vous me les rembourser ou m'envoyer d'autres bulbes en bonne santé et frais”

Helpful Report

Posted 4 years ago

Bonjour, Nous sommes vraiment désolés d'entendre cela. Nous avons effectué un remboursement pour cela et nous nous excusons pour toute déception causée. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“First big order placed and paid for, then before I've even received it get email to say 25% off all the bulbs I had bought. 2nd Order and paid for beginning April, say it's on the way. then refund part of my order as they don't have what I had paid for. Very disappointing to say the least, and no response from customer care either ....”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that you missed the start of the sale. We do introduce further discounts towards the end of the season as choice becomes more limited and delivery times are later than many people would ideally like. We respond to all emails within around 48 hours, but it can be slightly longer during the busy spring season. Please ensure you have emailed customercare@farmergracy.com. If you haven't heard a response after a few days then it is likely we have not received your email. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“When placing an order the staff were super friendly and professional, but after my purchase and delivery the attitude of staff drastically changed, particularly not wanting to help with a problem item. After seeking advice I was met with plan rudeness and insulted, presumably because I was seeking help with a product that I had previously ordered - it appears the owners/management have no intent on building customers or loyalty. There was a helpful lady called Mira if you can get through to her. As for product - I had a problem with a Dahlia bulb due to growth problems, but otherwise the corns and other items ordered seem to be growing fine. Delivery and packaging was very good. I'm waiting for delivery of other items and expect same standard. I would not recommend using this company if you are a novice gardener like me, just in case you get a plant problem with bulbs and don't know what to do.”

Helpful Report

Posted 4 years ago

“Delivery didn't arrive. Your customer service is horrible very slow response takes days to respond. You haven't responded on my last emails. You send me tracking code on the day when I suppose to have my order to be delivered. Is this normal?! I ordered things and after a week you notified me that you don't have some bulbs in the stock. I asked to replace it with other flowers but you said its too late after 3 days..Seriously.. Your service is super bad and delivery is still not here even I live in France near Belgium which is close to Netherlands. I am still waiting response from you. I don't want your flowers anymore I want full refund. Sorry your service is terrible. My order number:FG403948”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that your parcel wasn't delivered. We sent a tracking link to customers when the day that their parcel is shipped. We are always happy to reolve any issues, during the busy spring season we aim to respond to all emails within around 48 hours. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“Bought 2 x Tacca 1 x nivea and 1 x chanteri Arrived like hard sticks , planted but have no sign of growth weeks later. Packaging date appears to be 2020 0000. Very expensive for dead sticks!!!”

Helpful Report

Posted 4 years ago

Hello, All bulbs are freshly harvested and can't be kept from previous years, there are not usually dates on packaging as it is not necessary. Tacca can take a couple of months to sprout, please contact us at customercare@farmergracy.com if the rhizomes have not arrived in good condition so we can arrange some replacements. All the best, Farmer Gracy Customer Care

Posted 4 years ago

Farmer Gracy is rated 4.7 based on 34,211 reviews