Farmer Gracy Reviews

Name: Farmer Gracy
Address: Herenweg 436, Noordwijkerhout, South Holland
Rating: 4.73

4.7 Rating 34,263 Reviews

93 %

of reviewers recommend Farmer Gracy

Company Reviews

Metrics

Info

4.7

Based on 34,263 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Farmer Gracy:

World class flower bulbs, tubers and bare-root plants online, including many unusual varieties you won’t get anywhere else!

Visit Website

Phone:

330 808 7304

Email:

customercare@farmergracy.com

Location:

Herenweg 436,
Noordwijkerhout
South Holland
2211 VJ

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Farmer Gracy 5 star review on 3rd October 2025

1643

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The dahlias were not all of the type I ordered and the whole set was the most weak and puny blooms that I have ever encountered. A waste of money and a whole year of gardening expectations”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that your dahlias didn't flower as expected. Please feel free to contact us at customercare@farmergracy.com. We're always happy to resolve any issues. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“Paid for 10 bulbs..received 4.”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that some bulbs were missing from your parcel. Please contact us at customercare@farmergracy.com and we will be happy to resolve any issues. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“Only a third of my plants took after the bare roots were planted.”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that some of your plants didn't grow. Please contact us at customercare@farmergracy.com and we will be happy to resolve any issues. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“Only a third of my plants took after the bare roots were planted.”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that some of your plants didn't grow. Please contact us at customercare@farmergracy.com and we will be happy to resolve any issues. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“Only a third of my plants took after the bare roots were planted.”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that some of your plants didn't grow. Please contact us at customercare@farmergracy.com and we will be happy to resolve any issues. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“In March 2021, I purchased several bulbs including Caladiums, Blood lily, Saving brush ginger and Lycoris Aurea. Most of the caladiums but one have sprouted including ginger brush and blood lily but the poor Starfish Iris bulbs and Lycoris Aurea struggled. This is how the Lycoris looks now, see attached photo. I’ve thrown away the starfish lily. Not very good at all, I’m supposed to be a brilliant gardener with Horticulture background!”

Farmer Gracy 1 star review on 24th July 2021

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that some of your tropical bulbs may have failed. Many tropical varieties are slow to start and may still be dormant. Please feel the bulbs to check whether they are still firm and then contact us at customercare@farmergracy.com and let us know how they are. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“Ranunculus Picotee sunburst were all one shade if deep pink Begonia Fringed friends huge plants miserable small flowers in one shade of orange Begonia picotee only 2 grew and still waiting for flowers”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that some of your bulbs have not grown as expected. Please contact us at customercare@farmergracy.com and we will be happy to help you. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“I am so unhappy with my begonias they have huge amount follage but no sight of flowers. The gladiola completely useless as well. Never going to use this supplier again. A refund would be very good.”

Helpful Report

Posted 4 years ago

Hello, Begonias and Gladioli usually take around 3 months to reach a flowering stage after planting, they will get very leafy first. The begonias certainly will flower if they have leaves at this stage and we hope they put on a great display for you. If there are any problems later in the season, of course you can contact us at customercare@farmergracy.com with your order details and we will be happy to help. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“sent me the wrong plant - variety and colour . Didnt find out until it flowered six months later. Totally wrong colour and variety for my planting scheme which is now ruined. Customers have to be able to COMPLETELY TRUST suppliers of bulbs and tubers to send you what you order as the implications for getting it wrong are significant! However on top of this the response to this mistake was also disappointing- basically "whoops sorry this happens sometimes" and a refund of the price of the tubers. Sorry not good enough!”

Helpful Report

Posted 4 years ago

Hello, We're sorry that your plant is flowering incorrectly. We are unable to replace plants when they are out of season, but we will of course issue a refund if something is not as it should be. Please accept our apologies for any disappointment caused. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“The bulb did not grow or show any signs of growing. Eventually lifted the bulb out of the pot and no roots or signs of growth. M”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that your bulb hasn't shown any signs of growth yet. Some summer bulb varieties are tropical and take a while to sprout, please contact us at customercare@farmergracy.com and we will be happy to advise. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“I ordered Ranunculus Elegance® Rosso , they arrived broken, i panted what I could salvage but still waiting to grow, it does not not promising. They started but they are not healthy at all. Very very disappointed.”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that your ranunculus aren't growing well. Please contact us at customercare@farmergracy.com and we will be happy to resolve any issues. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“Placed 2 orders Ranuncula and Colocasia Black Magic both failed to grow.”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that some of your plants haven't sprouted. Please contact us at customercare@farmergracy.com with your order details and we will be happy to resolve any issues. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“Placed 2 orders for bulbs neither grew. Very disappointed.”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that. Some varieties can take a while to come out of dormancy. Please contact us at customercare@farmergracy.com so we can check what you ordered and advise. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“I don't know what went wrong my echinacea raspberry truffle and my echinacea green twister that I bought as bare roots and were quite expensive both haven't done a thing and are dead!! Complete waste of almost £20 very very disappointed”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that your Echinaceas have failed. If they don't have any leaves now, please contact us at customercare@farmergracy.com and we will be happy to resolve this for you. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“I ordered 3 bare root Strawberry and Cream Echinacea. I had been trying to get this variety for a long time. All bare roots took well and put on healthy growth. One has recently flowered and to my dismay a bright orange flower unfurled !!! I am very disappointed to say the least and as I no longer have my order details I am unable to submit a complaint. I remain one very disappointed customer with one unwanted, unidentified orange Echinacea plant. I await the flowering of the other two plants - not very hopeful. Barbara Campbell”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that your Echinacea is flowering incorrectly. Please contact us at customercare@farmergray.com including your address so we can look up your order and we will be happy to help with this. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“I have now emailed twice with no response, no delivery and am very angry.”

Helpful Report

Posted 4 years ago

Hello, We respond to all emails within around 48 hours. If it has bene longer than that since you emailed us, it is most likely that we have not received your email. Please ensure you have emailed us at customercare@farmergracy.com. Please also note that all varieties in our current range are shipped from September onwards in time for autumn planting. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“I purchased some dahlia tubers , they were called Creme de Cognac, a beautiful orange / dark red Pom Pom , one failed to shoot , which is fine could happen, the other one grew well but when it flowered it was totally different not what I had purchased at all. I tried to contact the company on their email and it keeps bouncing back.”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that your dahlia is flowering incorrectly. Please ensure you email us at customercare@farmergracy.com and we will be happy to resolve this for you. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“Ordered a number of items including Habenaria Radiata (Egret Orchid). 3 seeds. Followed instructions for soaking and planting in compost specific for orchids. Seeds failed to germinate. No response from Farmer Gracy customer service re failure. I notice they don't sell these any more otherwise I would have advised you to save your £24.95!!”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that you did not have success with your Habenaria bulbs. We aim to respond to all queries within around 48 hours, and will be happy to resolve this for you. Please ensure you have contacted us at customercare@farmergracy.com if you have not received a response after 48 hours. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“Less than two months ago I bought caladium bulbs of all types, as someone recommended your website to me. the bulbs were mushy when I touched some but I thought it was normal. Plant the bulbs as you indicated, and I have only watered them once and the substrate is new and draining. yesterday I took them all off the ground and my surprise was that 90% were like in the photos. For the dates in which we are they were so that they had had roots, since the temperatures are adequate, but the only bulb that I have left they have no hope of prospering. however the buttercups are already sprouting. I am disappointed with the result, since the bulbs were already like this from the beginning.I wrote 10 days ago to Customecare and I haven't received any reply yet.”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that some of your bulbs have failed. Customer Care aim to reply to all emails within around 48 hours, if it has been much longer than that then it is most likely that your email didn't reach our inbox. Please ensure you have emailed customercare@farmergracy.com and we will be happy to resolve any issues. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“Mine turned out to be white very disappointed.”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that something is flowering the wrong colour. Please contact us at customercare@farmergracy.com and we will be happy to resolve any issues. All the best, Farmer Gracy Customer Care

Posted 4 years ago

Farmer Gracy is rated 4.7 based on 34,263 reviews