Farmer Gracy Reviews

Name: Farmer Gracy
Address: Herenweg 436, Noordwijkerhout, South Holland
Rating: 4.73

4.7 Rating 34,226 Reviews

93 %

of reviewers recommend Farmer Gracy

Company Reviews

Metrics

Info

4.7

Based on 34,226 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Farmer Gracy:

World class flower bulbs, tubers and bare-root plants online, including many unusual varieties you won’t get anywhere else!

Visit Website

Phone:

330 808 7304

Email:

customercare@farmergracy.com

Location:

Herenweg 436,
Noordwijkerhout
South Holland
2211 VJ

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Farmer Gracy 4 star review on 18th September 2025

1639

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From the order you sent only 3 bulbs have come through, very dissapointed, will not be ordering again.”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that. Please send us an email to customercare@farmergracy.com and we will be happy to resolve any issues. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“Hi! Some of plants from my last order was rotten. Not many. But gladiolus bulbs was bad. All of them. Kind regards from Sweden!”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that. Please contact us at customercare@farmergracy.com so we can organise some replacements. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“Very disappointing service. My initial order was apparently lost by the courier. I was told that my item was now sold out. Also the remaining replacement items have only now been sent to the courier a full two weeks from my complaint. Surely this should have been expedited. Due to the initial error. Unreliable and dissapointing in all respects.”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that your order was lost in transit. Replacements will be sent as soon as possible and we will provide a new tracking link as soon as the parcel is on its way. If you require any updates, please feel free to contact us at customercare@farmergracy.com and we'll be happy to help. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“Pink daisy cutting you sent were as small as my little finger,and have not made any growth at all very dissappointed with them,,Hope to have your feed back on the matter Mrs A Smallwood”

Helpful Report

Posted 4 years ago

Hello, We don't stock any pink daisy cuttings, please contact us at customercare@farmergracy.com with your order details so we can check which variety you have ordered and advise. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“My first delivery was very disappointing as the bulbs were dried out, eaten, and rotten looking, so hugely expensive for quality. The company were prompt in offering replacements, but although I was notified my replacement were on their way 2 weeks ago nothing has arrived. Hopefully I’ll be delighted if the bulbs arrive.”

Helpful Report

Posted 4 years ago

Hello, Please feel free to contact us at customercare@farmergracy.com and we'll be happy to update you on when your replacements are due to arrive. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“Despite Hermes stating they have my parcel but 24 hour delay in delivering, I did not receive. My money was refunded but would have preferred a replacement. No explanation as to what Hermes did with my order. Will stick to UK suppliers in the future.”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that you didn't receive your order. If there is anything yet to be resolved, do please feel free to contact us at customercare@farmergracy.com. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“Sent for 50 pips of Lily of the valley, unfortunately received plants which have a red leaf which I don’t think are lily of the valley so very disappointed!”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that you might have received the wrong plants. please contact us at customercare@farmergracy.com so we can check this for you. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“Disappointed in all with my first Order. Buds broken on my Peony. One of the Canna rhizomes is questionable whether it will actually come into flower.. Thankfully the begonias were intact.”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that some of your bulbs arrived in poor condition. Feel free to contact us at custromercare@farmergracy.com so we can arrange for some replacements to be sent. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“Unfortunately my bulbs didn't work. Got them and planted them straigth away followed the instructions but they were Rotten inside!! I'm still waiting to my replacement. Thank you very much.”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that some of your bulbs have failed. We will be happy to arrange for some replacements to be sent to you, please contact customercare@farmergracy.com so we can get that sorted. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“I have placed several orders over the recent months All orders were received on time, were very well packaged and the bulbs/plants were in good condition and have produced amazing displays in our garden”

Helpful Report

Posted 4 years ago

“After 10 days received 3 separate emails each time cancelling a part of my order. Have basically one item coming now. Hugely disappointed as had heard nothing but great things about the company.”

Helpful Report

Posted 4 years ago

Hello, We're sorry that part of your order can't be fulfilled. Sometimes towards the end of the summer bulbs season we find that remaining stocks of certain varieties are no longer in good condition and may not be viable, in which case we issue a refund for that part of the order and send the remaining items to avoid any delays. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“El año pasado pague 3 bulbos de Habenaria Radiata y no los recibí.”

Helpful Report

Posted 4 years ago

Hola, Lamentamos escuchar eso. Por favor contáctenos en customercare@farmergracy.com para que podamos solucionarlo por usted. Saludos cordiales, Atención al cliente de Farmer Gracy

Posted 4 years ago

“I bought paid for Pretoria Canna tubors plus postage ,farmer gracey sent me rotten dead tubor,I complained they said we will replace it we will send 2, today I received replacement order 1 good tubor & another rotten tubors.disgracefull. they are supposed be gardeners they must know what they are sending, the site says you can expect full size tubors bulbs from us, laughable, I will not buy from this lot again ,they don't care .”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that you have received a Canna rhizome which is in poor condition. Please contact us at customercare@farmergracy.com with your order details so we can send a refund for it. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“I am SO disappointed and angry. My peony maxima arrived yesterday and it is NOTHING like the photograph. Only three poor buds with dry soil ... and it cost £40 plus. I hate being ripped off. This is worth a shocking review. Never again Ms Gracy. you are a DISGRACE. You should be ashamed of yourself or, at a pinch, your staff.”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that. Please contact us at customercare@farmergracy.com so we can send you a replacement. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“I have emailed you and no-one has replied. You need to photograph what you are sending, I was shocked at what I received. Amaryllis bulb soft and brown, freesia bulbs mouldy. Other details in my email.”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that your bulbs arrived in poor condition. Please allow up to 48 hours for a response, if it has been longer than that it is unlikely that we have received your email. Please ensure you have contacted customercare@farmergracy.com. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“Last year You sent me skinny little tubers for dahlias, only 1 flowered. I was so disappointed. I'll never buy from you again!”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that. Contact customercare@farmergracy.com if you didn't at the time, we'll be happy to resolve any issues. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“you never answer phone complaints Youre reviews are rigged Its obvious the reviews are controlled Which company gets 5 star rating all the time Its obvious your reviews are rigged My order had a lot of problems But the akita dahlia was a joke. after spending £118 pounds I expecteed good nquality as you charge top prices I will complain to Gardeners World as they have you on their list of growers they should not advertise you Barbara Michael”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that you are not happy with your bulbs. You can call us and leave us a message and we will call you back, or you can email us at customercare@farmergracy.com and we will be happy to help. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“Why am I being charged, £12-99 for delivery, when my order is over£50, will have to cancel my order, it says fpp when order is over £50,”

Helpful Report

Posted 4 years ago

Hello, We recently ran a free postage offer and it is necessary to enter the offer code to deduct the postage charge. Contact us at customercare@farmergracy.com and we will sort it out for you. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“Ordered two canna varieties, both sprouted with signs of canna virus, one severely so. Given the extent to which the second leaf is showing the impact of the virus, it's impossible that the grower would not have known the parent plant to be diseased. It should be illegal to export diseased plants across country borders. By buying and growing diseased plants, one is risking not only losing existing healthy stock, but also infecting neighbours' gardens. It's shameful, really.”

Helpful Report

Posted 4 years ago

Hello, We're sorry that you're not happy with your cannas. Please contact us as customercare@farmergracy.com and we will issue a refund. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“One of my plants that I ordered were actually dead, not in the rose of Jericho revivable dead but actually dead dead.”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that one of your plants is dead. Please contact us at customercare@farmergracy.com so we can arrange a replacement. All the best, Farmer Gracy Customer Care

Posted 4 years ago

Farmer Gracy is rated 4.7 based on 34,226 reviews