Farmer Gracy Reviews

Name: Farmer Gracy
Address: Herenweg 436, Noordwijkerhout, South Holland
Rating: 4.73

4.7 Rating 34,094 Reviews

93 %

of reviewers recommend Farmer Gracy

Company Reviews

Metrics

Info

4.7

Based on 34,094 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Farmer Gracy:

World class flower bulbs, tubers and bare-root plants online, including many unusual varieties you won’t get anywhere else!

Visit Website

Phone:

330 808 7304

Email:

customercare@farmergracy.com

Location:

Herenweg 436,
Noordwijkerhout
South Holland
2211 VJ

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Farmer Gracy 4 star review on 18th September 2025

1639

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“it would be nice to get the deliver on the day they said they were going to deliver it as they keep saying they have try to deliver it on a sat wich i was in all day weigting in for the driver did not come to the door on the 25 /09/2021”

Helpful Report

Posted 3 years ago

Hello, We're sorry to hear that your parcel was not delivered on the intended day. Please use option on the tracking link to select a safe place or preferred neighbour so that you don't have to wait in for it. If the parcel is not delivered securely as instructed, you can contact us at customercare@farmergracy.com and we will be able to sort it out for you. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“I have tried to contact you by email (three times) and telephone about an order that I placed. So far you haven't replied. This is terrible customer service, and most unexpected. If we can resolve the issue before delivery, then I will withdraw this rating. At the moment I'm not sure I'll order from you again, which is disappointing because until now I was impressed John Dowens”

Helpful Report

Posted 3 years ago

Hello, We're sorry to hear that you have not been able to contact us. Our email address is customercare@farmergracy.com and we reply to all customer emails within around 12 hours. If you have not received a response within this time it is likely that we have not received your message, please resend your email to us and we will be happy to help. You can find all of our contact details, including phone number, via the link below: https://www.farmergracy.co.uk/pages/contact-us All the best, Farmer Gracy Customer Care

Posted 3 years ago

“I haven’t received them and will be contacting you for a refund”

Helpful Report

Posted 4 years ago

Hello, Thank you for your review. At Farmer Gracy we ship our bulbs seasonally so that they arrive at the correct time for planting. You can see more details in our shipping and delivery schedule here - www.farmergracy.co.uk/pages/shipping-delivery-schedule You can also contact us at customercare@farmergracy.com and we will be happy to look up your order and resolve any issues. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“Great communications by email and the peoney arrived ready to plant.”

Helpful Report

Posted 4 years ago

“Dear sir or madam, I have not as yet received my ordered bulbs .order no FG452032 tracking FG94182. I have tried to track my order with no success could you please let me know what is going on ,now 2 weeks overdue;”

Helpful Report

Posted 4 years ago

Hello, I'm sorry to hear that your bulbs have not been delivered as expected. We ship seasonally, starting with the earliest pre-orders of the season at the end of August. Shipping typically takes 10 days from date of dispatch, and only in a very small number of cases will the courier report that the parcel can't be delivered. Please contact us at customercare@farmergracy.com to resolve any issues relating to your order. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“Having ordered Gloxinia 'Mont Blanc' bulbs for my white and green garden, they turned out to be red! I’ve therefore had to give them away as I have no red in my garden - disappointed as a result”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that your Gloxinia are flowering incorrectly. Please contact customercare@farmergracy.com so we can resolve this for you. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“I have hade a few orders already and very happy with all my purchases, the service is very good, definitely will buy again”

Helpful Report

Posted 4 years ago

“I have not received my order yet”

Helpful Report

Posted 4 years ago

“i did my order back in August and i am still waiting on delivery so i cannot comment on service and quality as up to now this has been none existence and terrible . Delivery well over a month and still waiting”

Helpful Report

Posted 4 years ago

Hello, Thank you for your review. At Farmer Gracy we ship our bulbs seasonally so that they arrive at the correct time for planting. You can see more details in our shipping and delivery schedule here - www.farmergracy.co.uk/pages/shipping-delivery-schedule You can also contact us at customercare@farmergracy.com and we will be happy to resolve any issues. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“I have not received my order yet”

Helpful Report

Posted 4 years ago

Hello, Thank you for your review. At Farmer Gracy we ship our bulbs seasonally so that they arrive at the correct time for planting. You can see more details in our shipping and delivery schedule here - www.farmergracy.co.uk/pages/shipping-delivery-schedule You can also contact us at customercare@farmergracy.com and we will be happy to resolve any issues. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“Not one of the bulbs and plants have survived and grown this year . The dahlias in particular did not flourish . Poor value I’m not a novice . I would not recommend your poorly grown plants”

Helpful Report

Posted 4 years ago

Hello, I'm very sorry to hear that your bulbs failed. Such a high failure rate is rare, so it's possible that something about the growing conditions, such as the unusually wet and cold weather over spring, prevented the bulbs from getting established. Please contact us at customercare@farmergracy.com and we'll be happy to resolve this issue. All the best, Farmer Gracy Customer Care

Posted 4 years ago

Farmer Gracy 1 star review on 20th September 2021

Helpful Report

Posted 4 years ago

Hello, I'm sorry to hear that your Gloxinia flowered incorrectly. Please contact us at customercare@farmergracy.com and we'll be more than happy to resolve this issue. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“How can I rate your bulbs until they are in the ground and in flower?”

Helpful Report

Posted 4 years ago

“Not received my item yet”

Helpful Report

Posted 4 years ago

Hello, Please contact us at customercare@farmergracy.com and we will be happy to check that your delivery is still on its way. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“I am very dissapointed i received 2 little envelopes with 5 or 6 little seeds in it i was expecting more there was no instructions as to when to plant them. As i said very disappointed”

Helpful Report

Posted 4 years ago

Hello, Some varieties do grow from small bulbs, such as Oxalis, Ranunculus and Anemones. Full planting instructions can be found via the link below. If you require any further assistance or would like us to check the bulbs you have received are ok, please do feel free to send us an email to customercare@farmergracy.com. https://www.farmergracy.co.uk/pages/planting-instructions All the best, Farmer Gracy Customer Care

Posted 4 years ago

“I have not received my order yet when is it coming”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that you are still waiting for your bulbs. Please do email us at customercare@farmergracy.com with your order details, and we will be happy to help. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“I have not received my order yet when is it coming”

Helpful Report

Posted 4 years ago

“The parcel has been delivered elsewhere and not to my home address. Photo of where delivered is my neighbour but my parcel is not there. Obviously the Hermes driver has not fulfilled his delivery but I cannot find anyone who can help. Where is my long awaited parcel?”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that there's been an issue with this delivery. Please do email us at customercare@farmergracy.com with your order details, and we will be happy to help. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“The dahlias were not all of the type I ordered and the whole set was the most weak and puny blooms that I have ever encountered. A waste of money and a whole year of gardening expectations”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that your dahlias didn't flower as expected. Please feel free to contact us at customercare@farmergracy.com. We're always happy to resolve any issues. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“Paid for 10 bulbs..received 4.”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that some bulbs were missing from your parcel. Please contact us at customercare@farmergracy.com and we will be happy to resolve any issues. All the best, Farmer Gracy Customer Care

Posted 4 years ago

Farmer Gracy is rated 4.7 based on 34,094 reviews