Farmer Gracy Reviews

Name: Farmer Gracy
Address: Herenweg 436, Noordwijkerhout, South Holland
Rating: 4.73

4.7 Rating 34,256 Reviews

93 %

of reviewers recommend Farmer Gracy

Company Reviews

Metrics

Info

4.7

Based on 34,256 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Farmer Gracy:

World class flower bulbs, tubers and bare-root plants online, including many unusual varieties you won’t get anywhere else!

Visit Website

Phone:

330 808 7304

Email:

customercare@farmergracy.com

Location:

Herenweg 436,
Noordwijkerhout
South Holland
2211 VJ

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Farmer Gracy 5 star review on 3rd October 2025

1643

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Alas my order of hollyhocks were damaged and I could only rescue one.”

Helpful Report

Posted 6 months ago

Hello, We're sorry to hear that your order arrived in this condition. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 5 months ago

“Hello, Compared to previous years, the roots were pretty poor, and in the order prior to the current order, the condition of the roots was such that I had to throw them in the trash. Raymond Weinberger”

Helpful Report

Posted 6 months ago

Hello, We're sorry to hear that you are disappointed with your recent orders. Please feel free to send an email to customercare@farmergracy.com and one of the team will be happy to arrange replacements for you. All the best, Farmer Gracy Customer Care

Posted 5 months ago

“I am afraid the dahlia corms i received were of a very poor quality, dry and shrivelled. I have potted them but i am not very confident of a positive result. I must add that this is unusual as previous purchases have been very good.”

Helpful Report

Posted 6 months ago

Hello, We are sorry to hear that there are concerns regarding the tubers received. Dahlia tubers can be quite fragile and during harvest they can suffer light damage. Bent tubers which appear cracked where they join the neck are common and this won't usually have an impact on the performance of the plant. If any dahlias appear severely damaged, with multiple broken tubers which are barely attached, please feel free to contact us so we can review this for you. All the best, Farmer Gracy Customer Care

Posted 5 months ago

“Hello I am very disappointed with the delphiniums, it looks like only 3 are going to grow They were all potted up in fresh compost and kept frost free but most have no signs of life”

Helpful Report

Posted 6 months ago

Hello, We're sorry to hear that there are concerns regarding the growth of these plants. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 5 months ago

“Was totally not what I expected, after waiting 2months for them to arrive I basically got roots with 1inch of plant growth for the money I'm very disappointed”

Helpful Report

Posted 6 months ago

Hello, We're sorry to hear that you were disappointed with your order. All of our varieties are supplied as bare roots/ bulbs. Please feel free to send an email to customercare@farmergracy.com with further information and one of the team will be happy to review the matter for you. All the best, Farmer Gracy Customer Care

Posted 5 months ago

“Unfortunately some were damaged… the shoots knocked off and two were mouldy. Other bare root plants ordered previously have either rotted or died. So not too happy. Will not use Farmer Gracie again…. Or recommend”

Helpful Report

Posted 6 months ago

Hello, We're sorry to hear that there are concerns regarding the condition of your order. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 5 months ago

“Plans reçus en très mauvais état ! La reprise ne semble pas gagnée”

Helpful Report

Posted 6 months ago

Bonjour, Nous sommes désolés d'apprendre que la croissance de ces plantes pose problème. Veuillez envoyer un e-mail à customercare@farmergracy.com avec plus d'informations ; un membre de notre équipe se fera un plaisir de vous aider. Cordialement, Service client Farmer Gracy

Posted 5 months ago

“I purchased three 'Lollipop' verbena bonariensis in December. I followed all the instructions and have had the roots in pots in a greenhouse but there is absolutely no sign of any of the plants shooting. As my other verbena bonariensis are shooting I am assuming these plants are not viable.”

Helpful Report

Posted 6 months ago

Posted 5 months ago

“I received all the bulbs, I’ve ordered. However, some of them are rotten. I’m disappointed, but I hope that some of the bulbs will turn out all right.”

Helpful Report

Posted 6 months ago

Hello, We're sorry to hear that there are concerns regarding the condition of the bulbs received. Please feel free to send an email to customercare@farmergracy.com with further details and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 5 months ago

“Clematis bare root New Love purchased and planted yesterday as instructed. At first I thought I’d been sent a packet of soil so small was the bare root. However it has been planted so will wait to see if it comes up. I must say I’m not confident but I have recorded my concerns here.”

Helpful Report

Posted 6 months ago

Hello, We're sorry to hear that there are concerns regarding the size of this Clematis. They can be small when supplied however, if you are concerned that it is not viable then please feel free to contact us. One of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 6 months ago

“I ordered bare roots and was disappointed at what I received with the price I paid. Won’t be using again.”

Helpful Report

Posted 6 months ago

Hello, We're sorry to hear that there are concerns regarding your order. Please feel free to send an email to customercare@farmergracy.com with further details and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 6 months ago

“The Nelly Mosers are so small, dissapointing.”

Helpful Report

Posted 6 months ago

Hello, We're sorry to hear that there are concerns regarding the your order. Please feel free to send an email to customercare@farmergracy.com with further details and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 6 months ago

“Packaging items are sent in are not vey strong so can be damaged or opened very easily”

Helpful Report

Posted 6 months ago

Hello, We're sorry to hear that your parcel arrived damaged. If the damage has impacted any of your order then please feel free to contact us and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 6 months ago

“Ordered bare root plants unfortunately they were kept at the local Evri depot for 7 days before they were delivered looked rather dried up on arrival. I’ve soaked them for hours and planted them in pots and I’ll see what happens, so I can’t actually comment on how they survived yet.”

Helpful Report

Posted 6 months ago

Hello, We're sorry to hear that the order was delayed in transit and that there are concerns regarding the quality on arrival. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 6 months ago

“I'm concerned about the mixed quality of bulbs and bare roots in my order. The dahlia tubers I received were very old and dusty. Likewise, I ordered six bare roots of echinacea mellow yellows. Three of the roots appear healthy and robust, the other three appear shriveled.”

Helpful Report

Posted 6 months ago

Hello, We're sorry to hear that there are concerns regarding the condition of some of your order. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 6 months ago

“It is a shame you quote 10 days for delivery and then do not keep customers N up to date with delays Sarah Jenkins”

Helpful Report

Posted 6 months ago

Hello, We endeavour to deliver all orders within the time frame outlined on the website and order confirmations. Orders placed from mid April are shipped to arrive within 10 business day however, earlier in spring, shipping times differ. Our shipping schedule outlines when we ship throughout the season. https://www.farmergracy.co.uk/pages/shipping-delivery-schedule All the best, Farmer Gracy Customer Care

Posted 6 months ago

“One of the plants in my order, the Papaver Pink Perfection, was completely rotten and couldn't be planted anymore.”

Helpful Report

Posted 6 months ago

Hello, We're sorry to hear that this bare root has arrived in a poor condition. Please kindly send an email to customercare@farmergracy.com so we can arrange for a replacement to be sent as soon as possible. All the best, Farmer Gracy Customer Care

Posted 6 months ago

“very poor plants on last delivery a couple of shortages with the lupin and hollyhocks. some of these were broken poorl packed i fear nothing tdo with shipping . I really did expect a lot better from you after all previous purchases have been fine .. dissapointed M.G.”

Helpful Report

Posted 6 months ago

Hello, We're sorry to hear that you are dissapointed with your order. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 6 months ago

“Not happy with the Nelly Moser Clematis I received.”

Helpful Report

Posted 6 months ago

Hello, We're sorry to hear that you are dissapointed with your order. Please kindly send an email to customercare@farmergracy.com with further details and a photograph if possible, and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 6 months ago

“Not happy with the Nelly Moser Clematis I received.”

Helpful Report

Posted 6 months ago

Hello, We're sorry to hear that there are concerns regarding the Clematis bare roots received. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 6 months ago

Farmer Gracy is rated 4.7 based on 34,256 reviews