Farmer Gracy Reviews

Name: Farmer Gracy
Address: Herenweg 436, Noordwijkerhout, South Holland
Rating: 4.73

4.7 Rating 33,609 Reviews

93 %

of reviewers recommend Farmer Gracy

Company Reviews

Metrics

Info

4.7

Based on 33,609 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Farmer Gracy:

World class flower bulbs, tubers and bare-root plants online, including many unusual varieties you won’t get anywhere else!

Visit Website

Phone:

330 808 7304

Email:

customercare@farmergracy.com

Location:

Herenweg 436,
Noordwijkerhout
South Holland
2211 VJ

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Farmer Gracy 5 star review on 11th August 2025

1640

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not happy with the Nelly Moser Clematis I received.”

Helpful Report

Posted 5 months ago

Hello, We're sorry to hear that you are dissapointed with your order. Please kindly send an email to customercare@farmergracy.com with further details and a photograph if possible, and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 5 months ago

“Not happy with the Nelly Moser Clematis I received.”

Helpful Report

Posted 5 months ago

Hello, We're sorry to hear that there are concerns regarding the Clematis bare roots received. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 5 months ago

“I bought daffodils and crocuses and tulips 105 bulbs in all and no sign of anything growing. very dissapointing.”

Helpful Report

Posted 5 months ago

Hello, We're sorry to hear that there are concerns regarding the growth of these bulbs. Please feel free to send an email to customercare@farmergracy.com with further information regarding when and how they were planted and one of the team will be happy to help. All the best, Farmer Gracy Customer Care

Posted 5 months ago

“Very small plant could have got better at supermarket”

Helpful Report

Posted 5 months ago

Hello, We're sorry to hear that you are disappointed with your order. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 5 months ago

“Dissapointed”

Helpful Report

Posted 5 months ago

Hello, We're sorry to hear that you are dissapointed with your order. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 5 months ago

“Nerdiness builds - ok Clematis. - very poor, only 1 inch of cutting showing signs of life - poor value Eryngium - should be ok Lupinus - 3 good root cuttings , one very poor , and one dead? Astilbe and Miscanthous - hopefully will be ok”

Helpful Report

Posted 5 months ago

Hello, We're sorry to hear that there are concerns regarding the condition of some of these bare roots. Please kindly send an email to customercare@farmergracy.com with the details and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 5 months ago

“In January I ordered Begonia Cascade Yellow, I was very disappointed when it grew and was Red, looking at your site it looked l like Santa Cruz. The reason for ordering Cascade Yellow was to match my colour scheme so I hope you can understand how frustrating I felt in the summer.”

Helpful Report

Posted 5 months ago

Hello, We're sorry to hear that we may have shipped the incorrect variety in error. We understand it is frustrating. Please feel free to send an email to customercare@farmergracy.com with further details and one of the team will be happy to help. All the best, Farmer Gracy Customer Care

Posted 5 months ago

“So far, the goods have not arrived. Customer service, though, is quick to act.”

Helpful Report

Posted 5 months ago

Hello, We endeavour to deliver all orders within the time frame outlined on the website and order confirmations. If the matter has not been resolved regarding this delivery, then please reach out to us again either by email or phone. 0330 808 7304. One of the team will be happy to help. All the best, Farmer Gracy Customer Care

Posted 5 months ago

“Still awaiting 2 orders?”

Helpful Report

Posted 5 months ago

Hello, We endeavour to deliver all orders within the time frame outlined on the website and order confirmations. If you are concerned that the orders have not met this time frame then please feel free to email customercare@farmergracy.com for an update. All the best, Farmer Gracy Customer Care

Posted 5 months ago

“Variable quality of root stock, often too small or just bare roots that did not take. Having to request replacement stock too many times, especially for poppies. Not sure about the astrantia stock but also seem to be doubtful. The miscanthus stock just received ( Lady in Red ) is a rather feeble sample. Very small and will take a very long time to establish. Not sure getting value for money when postage is added to the cost. The bulbs do look good but root stock seems rather variable quality.”

Helpful Report

Posted 5 months ago

“Was v surprised for my Oder placed before Christmas only to arrive 14 Feb with no information at time of order of delivery date. Was intended as Xmas present”

Helpful Report

Posted 5 months ago

Hello, We endeavour to deliver all orders within the time frame outlined on the website and order confirmations. Any orders placed prior to the start of our Spring shipping season will ship in February once the bare roots/ bulbs have been harvested from the farms. All the best, Farmer Gracy Customer Care

Posted 5 months ago

“Love your plants.but what puts me off ordering more is the discounts that vary day to day. Don't know if today is the best deal or shall I wait till next week.”

Helpful Report

Posted 5 months ago

Hello, We run a number of promotions throughout the year and notification of these will be sent to you if you have signed up to our mailing list. Please be advised that later in each season, as choice becomes more limited, we do introduce sales and further discounts. All the best, Farmer Gracy Customer Care

Posted 5 months ago

“Yelow cascading bulbs are little purchased begonia bulbs last year and from memory were larger. Will have to wait to see how they grow but initial response with all the colours of begonia bulbs is disappointing”

Helpful Report

Posted 5 months ago

Hello, We're sorry to hear that there are concerns regarding the size of the begonia tubers received. The sizes outlined on our website are approximate and each year and each harvest will yield bulbs of different sizes due to weather conditions. Please feel free to send an email to customercare@farmergracy.com if you have any concerns regarding their growth. All the best, Farmer Gracy Customer Care

Posted 5 months ago

“Bought amaryllis last year, in flower now, very disappointed only one stem with two smallish flowers, expensive too. Had green one last year which was amazing”

Farmer Gracy 2 star review on 21st January 2025

Helpful Report

Posted 6 months ago

Hello, Some of our Amaryllis varieties are rare/exotic and these types may not be as prolific in the first year as standard Amaryllis varieties. They should be kept as houseplants through the year and usually produce more stems and blooms each year from the second year onwards. If you have any further concerns about your Amaryllis, please feel free to send a photo of it to customercare@farmergracy.com and one of the team will be happy to have a look and advise more accurately. All the best, Farmer Gracy Customer Care

Posted 6 months ago

“My last order I never received so I was very disappointed they were parrot tulips so I have not bothered ordering any more they were not cheap at all.”

Helpful Report

Posted 6 months ago

Hello, We're sorry to hear that your order was not delivered. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 6 months ago

“I was pleased with packaging. The bulbs arrived in good condition. This is my first order from you. I will be ordering tree lilies when in stock.”

Helpful Report

Posted 8 months ago

“Disappointed this year one bud damaged,another bulb very crooked only one good one of the three”

Helpful Report

Posted 8 months ago

Hello, We're sorry to hear that there are concerns regarding the condition of the bulbs received. Please feel free to send an email to customercare@farmergracy.com and one of the team would be happy to help. All the best, Farmer Gracy Customer Care

Posted 8 months ago

“Very dissapointed with the spring bulbs I received. Several were rotten or not viable. No response to my email.”

Helpful Report

Posted 8 months ago

Hello, We're sorry to hear that there are concerns regarding the condition of your bulbs. We endeavour to respond to all emails within 48 business hours, we apologise if you have not received a response. Can I kindly request that you check your junk/spam folder just in case. If the matter has not been resolved then please reach out to us again either by email or phone. 0330 808 7304 All the best, Farmer Gracy Customer Care

Posted 8 months ago

“I ordered 10 Narcissi Sinopel (two bags containing 5 bulbs in each bag) and in one of the bags two of the bulbs were rotten! Didn’t expect this from the esteemed Farmer Gracy!”

Helpful Report

Posted 9 months ago

Hello, We're sorry to hear that there are concerns regarding the condition of some of the bulbs received. Please feel free to send an email to customercare@farmergracy.com and one of the team will be happy to help. All the best, Farmer Gracy Customer Care

Posted 8 months ago

“The Oxalis bulbs I ordered arrived well packed. As you can see from the photo I’ve taken them out of the original packaging. The bulbs were well past their best with 8cm shoots and very squishy and the bulk of the bulbs had wasted away. I’ve planted them in a pot hoping they will bulk up and get some moisture back into the bulbs.”

Helpful Report

Posted 9 months ago

Hello, We're sorry to hear that there are concerns regarding the condition of the bulbs received. Please feel free to send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 9 months ago

Farmer Gracy is rated 4.7 based on 33,609 reviews