Farmer Gracy Reviews

Name: Farmer Gracy
Address: Herenweg 436, Noordwijkerhout, South Holland
Rating: 4.75

4.8 Rating 28,462 Reviews

94 %

of reviewers recommend Farmer Gracy

Company Reviews

Metrics

Info

4.8

Based on 28,462 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy

About Farmer Gracy:

World class flower bulbs, tubers and bare-root plants online, including many unusual varieties you won’t get anywhere else!

Visit Website

Phone:

330 808 7304

Email:

customercare@farmergracy.com

Location:

Herenweg 436,
Noordwijkerhout
South Holland
2211 VJ

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Farmer Gracy 5 star review on 28th April 2024

"Jimmy (JC Gardening)"

"Blanche"

1452

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Both my friend and I had the Allium Air , nothing like the picture ,very disappointing”

Helpful Report

Posted 9 months ago

Hello, We're sorry to hear you may have received the incorrect variety. Please get in touch by emailing customercare@farmergracy.com so we can organise some replacements. All the best, Farmer Gracy Customer Care

Posted 9 months ago

“Ordered dinner plate dahlia tubers ordinary dahlia grew, two out of three other bulbs failed completely . Very disappointed, will not buy from them again”

Helpful Report

Posted 10 months ago

Hello, We're sorry to hear that some of your dahlias might have failed. Please get in touch with us including your order details, our email address is customercare@farmergracy.com. All the best, Farmer Gracy Customer Care

Posted 10 months ago

“Brought several Dahlia tubers off them and disappointed with results especially with the Pom poms only 5 have appeared will not be using company again”

Helpful Report

Posted 10 months ago

Hello, We're sorry to hear that some of your dahlias might have failed. Please feel free to contact us by emailing customercare@farmergracy.com - we will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 10 months ago

“only one decent size plant of each variety the rest too small and weak and still have not developed properly 19th June and only the decent sizes have flowered”

Helpful Report

Posted 10 months ago

Hello, We're sorry to hear that some of your plants haven't been successful. Please feel free to get in touch by emailing customercare@farmergracy.com so we can assist. All the best, Farmer Gracy Customer Care

Posted 10 months ago

“I bought 5 sets of bulbs, angel wings, black iris, 4 o'clock, pink petticoats and monks hood. 15 June and only the 4oclocks have shown growth. Nothing else. The black iris already had small shoots when it arrived but have shown no further growth. I did not receive instructions on planting with the order so I had to look everything up. Is it normal for bulds to takes this long to show. Angela mckeown St Katherine's house East Ord Berwick upon tweed TD152NS”

Helpful Report

Posted 10 months ago

Hello, We're sorry to hear that some of your plants might have failed. Please get in touch with us by email or phone so we can look up your order and advise correctly - we'll be happy to assist. You'll find our email address and phone number here: https://www.farmergracy.co.uk/pages/contact-us All the best, Farmer Gracy Customer Care

Posted 10 months ago

“I paid £86 Last year for a Liam bulbs and not one off have come up. I am so disappointed I won’t be buying anymore from you. I did give some to my daughter who has a garden that is just beautiful and even she had no luck with them.”

Helpful Report

Posted 10 months ago

Hello, We're sorry to hear that some of your bulbs haven't grown. Please get in touch with us so we can resolve this for you, our contact details are here: https://www.farmergracy.co.uk/pages/contact-us All the best, Farmer Gracy Customer Care

Posted 10 months ago

“Been waiting for a parcel for 12 days now , sat in delivery centre . Contacted farmer gracy three times via email and got no response , good enough products in the last but customer service is terrible , now wanting a refund but they don't answer emails , also left message on messenger FB no response after three days still waiting, no way to treat customers!”

Helpful Report

Posted 10 months ago

Hello, We're sorry to hear that you haven't received your parcel. If you have emailed customercare@farmergracy.com, one of the team will get back to you as soon as possible. Our response times are slower during this busy time of year but you are also welcome to call us if you require speedier assistance, our contact details are here: https://www.farmergracy.co.uk/pages/contact-us All the best, Farmer Gracy Customer Care

Posted 10 months ago

“I only choose pink/ purple All my poppies I bought have turned out orange, very 😞”

Helpful Report

Posted 11 months ago

Hello, We're sorry to hear that, please get in touch so we can resolve that for you. Our contact details are here: https://www.farmergracy.co.uk/pages/contact-us All the best, Farmer Gracy Customer Care

Posted 10 months ago

“My Arnum Lilys haven,t grown very disappointed The tulips were wonderful”

Helpful Report

Posted 11 months ago

Hello, We're sorry to hear that your Callas may have failed. Please email customercare@farmergracy.com if the bulbs have turned soft or not yet produced shoots and we will be happy to help. All the best, Farmer Gracy Customer Care

Posted 10 months ago

“Very disappointed that despite following planting instructions my White Ruffles poppy did not grow.”

Helpful Report

Posted 11 months ago

Hello, We're sorry to hear that. Please contact us so we can arrange a replacement, our contact details are here: https://www.farmergracy.co.uk/pages/contact-us All the best, Farmer Gracy Customer Care

Posted 11 months ago

“It has not germinated yet! We are very disappointed We planted the bulbs straight away on 17/4/23, it is a month now there are no signs of sprouting!”

Helpful Report

Posted 11 months ago

Hello, Please contact us so we can advise on what is to be expected from your bulbs/plants. You can email us or give us a call, our contact details are available here: https://www.farmergracy.co.uk/pages/contact-us All the best, Farmer Gracy Customer Care

Posted 11 months ago

“It has not germinated yet! We are very disappointed We planted the bulbs straight away on 17/4/23, it is a month now there are no signs of sprouting!”

Helpful Report

Posted 11 months ago

Hello, We're sorry to hear that you have a concern about your plants. Please contact us with your order details so we can advise. You can email us or give us a call, our contact details are available here: https://www.farmergracy.co.uk/pages/contact-us All the best, Farmer Gracy Customer Care

Posted 11 months ago

“I bought bare root plants 3 Salvia caradonna and 3 Salvia hot lips. I soaked them and potted them as instructed, but only one caradonna and no hot lips have sprouted.”

Helpful Report

Posted 11 months ago

Hello, We're sorry to hear that some of your Salvias might have failed. Please contact us and we will be happy to help with this, our contact details are here: https://www.farmergracy.co.uk/pages/contact-us All the best, Farmer Gracy Customer Care

Posted 11 months ago

“Disappointed with my 3 white feather hostas I purchased 3 white hostas in February, it’s now mid May. They are not growing much at all, and the little growth they’ve gained is poor. Limp and uninteresting ! I still only have 2/3 leaves on each of them longest being approximately 15cm long. Would not recommend!”

Helpful Report

Posted 11 months ago

Hello, We're sorry to hear that your Hosta 'White Feather' are not thriving. Please feel free to contact us so we can resolve that for you, our contact details are here: https://www.farmergracy.co.uk/pages/contact-us All the best, Farmer Gracy Customer Care

Posted 11 months ago

“Very disappointed Order number = FG1117259 & FG1118779 My x3 Caldadium bulbs where very dry & haven't came through yet. Only 2 of three of the chocolate Cosmos are through but growth is slow. 1 of the Hosta "white feather" isn't white Trollius 2 of three are alive the 3rd isn't showing much signs of life So far the only Colocasia to come through is the Black Magic - the Illustrus Colocasia bulb was very soft Dahlia Imperialis is through and putting on growth although I feel the tuber was very dry on arrival I did give it a soak in water before planting Not overly impressed with any of my purchases, don't think I will use Farmer Gracey again”

Helpful Report

Posted 11 months ago

Hello, We're sorry to hear that some of your plants aren't doing well. Please send over the details to customercare@farmergracy.com and we'll be happy to resolve any issues. All the best, Farmer Gracy Customer Care

Posted 11 months ago

“I just bought them and one of my bare roots was just mush but the other r fine”

Helpful Report

Posted 11 months ago

Hello, We're sorry to hear that one of your plants has arrived in poor condition. Please email customercare@farmergracy.com and we will be happy to resolve that for you. All the best, Farmer Gracy Customer Care

Posted 11 months ago

“Out of all the flowers I only ended up with 2. Complete waste of money. Never again!”

Helpful Report

Posted 11 months ago

Hello, We're sorry to hear that some of your plants haven't been successful. Please send details to customercare@farmergracy.com and we'll be happy to assist. All the best, Farmer Gracy Customer Care

Posted 11 months ago

“Not very impressed. This is my first ever purchase. Followed planning instructions, but still have know signs of growth/”

Helpful Report

Posted 11 months ago

Hello, If there are any problems, please give us a call or send us an email and we will be happy to help. Our contact details can be found via the link below: https://www.farmergracy.co.uk/pages/contact-us All the best, Farmer Gracy Customer Care

Posted 11 months ago

“My order FG1155286 is planted as per instruction immediately after arrived but still waiting for them the come out.”

Helpful Report

Posted 11 months ago

Hello, We're sorry to hear that some of your plants might have failed. Please give us a call or send us an email and we will be happy to help. Our contact details can be found via the link below: https://www.farmergracy.co.uk/pages/contact-us All the best, Farmer Gracy Customer Care

Posted 11 months ago

“Not ally very good but I have had a problem order and no one had yet to get back to me to help me. Very disappointed this time.”

Helpful Report

Posted 11 months ago

Hello, We're sorry to hear there's an issue with your order. If you have emailed customercare@farmergracy.com, we will resolve this for you as quickly as possible. Our response times are slower during April/May due to a high volume of queries. For any urgent issues, please give our team a call on 0330 808 7304 (local rate). All the best, Farmer Gracy Customer Care

Posted 11 months ago

Farmer Gracy is rated 4.8 based on 28,462 reviews