Farmer Gracy Reviews

Name: Farmer Gracy
Address: Herenweg 436, Noordwijkerhout, South Holland
Rating: 4.73

4.7 Rating 34,260 Reviews

93 %

of reviewers recommend Farmer Gracy

Company Reviews

Metrics

Info

4.7

Based on 34,260 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Farmer Gracy:

World class flower bulbs, tubers and bare-root plants online, including many unusual varieties you won’t get anywhere else!

Visit Website

Phone:

330 808 7304

Email:

customercare@farmergracy.com

Location:

Herenweg 436,
Noordwijkerhout
South Holland
2211 VJ

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Farmer Gracy 5 star review on 3rd October 2025

1643

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nicely packaged, quick delivery. Disappointed with 5 out of the 15 allium bulbs delivered - some were broken, one was rotten, and the ‘perfect partners’ that I ordered were not separated... I did not know which was Mount Everest or Gladiator alliums.”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that some of your bulbs arrived in poor condition. Please contact us at customercare@farmergracy.com so we can arrange for replacements to be sent to you. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“Everything I’ve ordered from Farmer Gracy has been excellent quality. They arrive well packaged, and a beautiful thank you card. I’ve ordered bulbs that I’ve planted for Christmas presents, so it’s been great to find names of bulbs, like George, Oscar, New Baby, Susan etc which have been appropriate.”

Helpful Report

Posted 4 years ago

“Hermes didn’t deliver! The day I had to be out, I left a note on the door saying to put through the letterbox. Not convinced they even turned up!”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that your parcel hasn't been delivered. Please contact us at customercare@farmergracy.com and we will be happy to find out what has happened to it and arrange a replacement if necessary. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“I did not sign up to receive these marketing/feedback emails - so why are you sending them? The bulbs I ordered from you may turn out to be great - who knows yet? But bombarding me with emails asking for feedback just means you’ll lose a good customer. This form insists that I 'rate' you - so one star for unwanted junk emails. I wouldn’t have left this review but you did ask!”

Helpful Report

Posted 4 years ago

“Very disappointed with fritilaria lutea, two of the bulbs are unusable.”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that two of your fritillaria bulbs had started to dteriorate. Please contact us at customercare@farmergracy.com so we can resolve that for you. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“I have ordered from FG in the past and, although somewhat variable in quality, have generally been pleased with the plants and bulbs they despatch. Packaging is always imaculate. Unfortunately, this year I ordered several Saxifraga granulata flore pleno and when they arrived discovered, what was left of the very small bulbils, were dry, dark grey in colour and quite obviously dead. To FG's credit they did send replacements when I complained, regrettably the replacement plants were just as dead as the first. After talking to various gardening friends it seems they may be having problems this year with suppliers. I have not heard back from FG customer service and have consequently lost money with this order.”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that your Saxifraga bulbs arrived in poor condition. We respond to every email that reaches our inbox and would of course issue a refund for the bulbs if the replacements are also showing signs of deterioration - it seems as though your message may not have reached us. Please contact us at customercare@farmergracy.com and we will get that sorted for you. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“I still haven't received my order.”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that you are still waiting for your parcel. Please contact us at customercare@farmergracy.com with your order details so we can look into this for you and replace if necessary. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“My order never arrived and so far I have not been able to sort it out. They payment has been taken from my account so , I am one very unhappy customer.”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that you haven't received your order. Please contact us at customercare@farmergracy.com with your order details and we will be happy to sort this out for you. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“Second invitation to review received but unfortunately i haven't yet received the replacement bulbs for the bulbs which apparently got lost in transit!”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that you are still waiting for your parcel. Please contact us at customercare@farmergracy.com so we can chase this up for you. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“I have received only a part of the bulbs I have ordered. Very kind the e-mail I've got as answer to mine, but still no bulbs.”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that part of your order is missing. Please contact us at customercare@farmergracy.com and we will check that you have replacements for the missing items on the way. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“Delivery service is rubbish waited all weekend no sign of delivery! It be easy to buy directly from the shops”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that your parcel wasnl't deilvered on the intended day. Please contact us at customercare@farmergracy.com and we will be happy to check this for you. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“One month on and I still don’t have my bulbs. I also understand that when they do arrive some of them will be replacements and others will be refunded. I wish I had gone to local garden centre! Hopeless.”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that you're still waiting for your bulbs. Please contact us at customercare@farmergracy.com with your order details so we can look into it for you and resolve the issue. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“Hi, I have been sending you messages as the Swedish post office has returend the bilbs I ordered form you. As I never recieved the slip or anything and the order was returend to you, you need to take the Contact ans send back the bulbs to me and recleim funds from the Swedish post office. I have sent you several emials, the last one dated the 13th of October but have heard nothing. Soon it will be far too late for tulips and other things to be planted in Sweden.”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear you have had trouble with your delivery and that you haven't heard back from us. Please ensure you email customercare@farmergracy.com - we respond to all emails within around 24 hours. Please also check your junk mail in case our reply does not reach your inbox. We will be very happy to resolve this for you. All the best Farmer Gracy Customer Care

Posted 4 years ago

“Very slow deliveries and definitely not in line with what stated on their website. Placed an order over 15 days ago and haven’t received it yet.”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that your parcel hasn't arrived yet. Please contact us at customercare@farmergracy.com with your order details and we will be happy to track it down for you. All the best Farmer Gracy Customer Care

Posted 4 years ago

“bulbs were all soft could not set a lot of them”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that some of your bulbs arrived in poor condition. Please contact us at customercare@farmergracy.com and we will be happy to send you some replacements. All the best Farmer Gracy Customer Care

Posted 4 years ago

“still haven't received my bulbs......”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that you are still waiting for your parcel. Please contact us at customercare@farmergracy.com and we will be happy to track it down for you. All the best Farmer Gracy Customer Care

Posted 4 years ago

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that your bulbs haven't arrived. If your parcel has become lost in transit we will refund or replace the parcel. If some varieties are out of stock, you can choose substitutes or a refund. If you would like us to check the progress of your replacement order, do please get in touch at customercare@farmergracy.com. All the best Farmer Gracy Customer Care

Posted 4 years ago

“Still waiting for Hermes to deliver!”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that you're still waiting for your delivery. Please contact us at customercare@farmergracy.com and will will be happy to check this for you. All the best Farmer Gracy Customer Care

Posted 4 years ago

“Rotten bulb! Unfortunately quite a few of the bulbs were rotten so unusable. I will never buy from this company again!”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that some of your bulbs had started to deteriorate. please contact us at customercare@farmergracy.com and we will replace them for you. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“Haven’t received the packade yet! 🙂”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that you are still waiting for your parcel. Please contact us at customercare@farmergracy.com and we will be happy to track it down for you or replace if necessary. All the best, Farmer Gracy Customer Care

Posted 4 years ago

Farmer Gracy is rated 4.7 based on 34,260 reviews