I have ordered from FG in the past and, although somewhat variable in quality, have generally been pleased with the plants and bulbs they despatch. Packaging is always imaculate. Unfortunately, this year I ordered several Saxifraga granulata flore pleno and when they arrived discovered, what was left of the very small bulbils, were dry, dark grey in colour and quite obviously dead. To FG's credit they did send replacements when I complained, regrettably the replacement plants were just as dead as the first. After talking to various gardening friends it seems they may be having problems this year with suppliers. I have not heard back from FG customer service and have consequently lost money with this order.