Farmer Gracy Reviews

Name: Farmer Gracy
Address: Herenweg 436, Noordwijkerhout, South Holland
Rating: 4.73

4.7 Rating 34,371 Reviews

93 %

of reviewers recommend Farmer Gracy

Company Reviews

Metrics

Info

4.7

Based on 34,371 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Farmer Gracy:

World class flower bulbs, tubers and bare-root plants online, including many unusual varieties you won’t get anywhere else!

Visit Website

Phone:

330 808 7304

Email:

customercare@farmergracy.com

Location:

Herenweg 436,
Noordwijkerhout
South Holland
2211 VJ

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Farmer Gracy 5 star review on 5th October 2025

1641

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The lily bulbs I bought were a shock they were the size of a pea what I bought at the flower show were much bigger (about 3 inches in diameter) so that was what I expected. I’ve planted them so let’s see what happens next year.”

Helpful Report

Posted 4 years ago

Hello, We appreciate your feedback. We aim to send only the very highest quality bulbs and everything that leaves our warehouse has undergone quality control inspections. Variation in size can occur naturally, with certain varieties only producing quite small bulbs; this shouldn't have any impact on the size and quality of the blooms. If you notice that the bulbs do not perform as expected, please do let us know. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“sorry but i never received my parcel still waiting for a delivery”

Helpful Report

Posted 4 years ago

Hello, Thank you for your review. At Farmer Gracy we ship our bulbs seasonally so that they arrive at the correct time for planting. You can see more details in our shipping and delivery schedule here - www.farmergracy.co.uk/pages/shipping-delivery-schedule You can also contact us at customercare@farmergracy.com and we will be happy to look up your order and resolve any issues. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“Places a large order. Waited a long time for my order to be dispatched and once dispatched it took a long time to arrive. It arrived in a damaged box which hadn't been taped shut prior to dispatch and half of my order was missing. When I contacted the company they replaced the missing items however some of those were no longer available so I am now without because they failed to secure a heavy box. I won't be ordering again.”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that there was a problem with this delivery. If there are any issues yet to be resolved, please get in touch with us at customercare@farmergracy.com and we will be happy to help. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“Hello, While I would love to write a rave review about your selection of bulbs and plants I am really sorry but I can't. This year I received incorrect dahlias that I would never order - various varieties sporting various intense yellow and bright reds and ghostly purple petals. But what really made me cry were the lillies that flowered from your bulbs that I would never have ordered - flowering again in hideous intense yellows. In the past I have had products that I correctly ordered, sadly this year my dahlias and lillies were full of the wrong flowers. I am so sorry.”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that some of your plants have flowered incorrectly. Please contact us at customercare@farmergracy.com with further details so we can resolve this for you. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“Based on previous orders Farmer Gracy bulbs and service have been excellent. Unfortunately on this occasion appear to have been let down by Hermes who's tracking information tells me, without explanation, package has been returned to sender.”

Helpful Report

Posted 4 years ago

Hello, I'm very sorry to hear that your parcel has been returned. Please contact us at customercare@farmergracy.com so that we can resolve this issue. We'll do everything we can to get your bulbs to you as quickly as possible! All the best, Farmer Gracy Customer Care

Posted 4 years ago

“Hello I haven’t received the righr amount of Tulips White Emperor ( only 10 instead of 30 payed ) !”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that some of your bulbs were missing from the parcel. Please contact us at customercare@farmergracy.com and we will be happy to resolve any issues. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“Shopping experience is poor. Ordering is easy, but delivery at home is a thing you should attention. This was allready thirth time you got my address wrong, and shipping took 3 weeks, and I did not get my order front door. I needed to call numerous times to PostNord.”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that there was an error with the address label. It will be printed as completed in the address form on our website, when the order was placed. If there are any further problems with this delivery, do please contact us at customercare@farmergracy.com and we will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“I was informed that I would receive my tulip bulbs in September/october but was surprised by a delivery in mid august. Please respect what you tell your customers and keep the delivery time in order for us to plan where to keep them until planting etc.”

Helpful Report

Posted 4 years ago

Hello, We are sorry to hear this - you can contact us at customercare@farmergracy.com with your order details, and we will be happy to check this for you. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“I still haven't got my bulbs so can't leave a review”

Helpful Report

Posted 4 years ago

Hello, Please contact us at customercare@farmergracy.com and we will be happy to check that everything is ok with your delivery. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“I have not yet received my order due to Hermes. These people are the worst of all couriers. Parcel has been saying it will be delivered for almost a week.”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that your parcel has been delayed. Please contact us at customercare@farmergracy.com and we will be happy to get that sorted for you. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“I ordered 10 hi-trio dahlias and not one of the came up looking anything like the picture. Complete solid dark purples, not white with hints of purple. Ordered 6 totally tangerine, came up tiny little miniature yellow and orange flowers, nothing like a real totally tangerine, not even the same shape, let alone colour. Really disappointed. Tulips seem fine which is good because otherwise every penny I spent would have been wasted. Pictures added are 'hytrio' and 'totally tangerine'.”

Farmer Gracy 2 star review on 1st September 2021

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that some of your Dahlias are flowering incorrectly. Please contact us at customercare@farmergracy.com and we will be happy to resolve any issues. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“They aren’t what we ordered we ordered amongst other ones the London collection and most of them are yellow”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that some of your bulbs are flowering incorrectly. Please contact us at customercare@farmergracy.com and we will be happy to resolve any issues. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“I did not order this??? Can you send me de review from the order?”

Helpful Report

Posted 4 years ago

Hello, Please contact us at customercare@farmergracy.com and we will be happy to look into this and email you a copy of your order confirmation. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“You have such good reviews and wonderful packaging. But my 'Murmansk' blooms like this. I am very disappointed.”

Farmer Gracy 2 star review on 2nd August 2021

Helpful Report

Posted 4 years ago

Hello, We're sorry to see that your Gladiolus are flowering incorrectly. Please feel free to contact us at customercare@farmergracy.com so we can resolve this for you. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“I purchased last autumn some Runicultas Only 2 flowered Some Narien Alba nothing has come up Some gladioli 5 out of 10 have come through Also some Replete narcissus which were absolutely marvellous. I’ve got more bulbs already ordered for dispatch this. September so I’m hoping they will be okay.”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that some of your bulbs haven't grown. Please contact us at customercare@farmergracy.com and we will be happy to advise. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“My Anemone Galilee Pastel Mix looks absolutely nothing like the images online - for a start they're not pastel but instead most are a deep pink. The flowers are tiny and die off quickly. A real shame as such a beautiful website. Have contacted customer services so will be interesting to see if any help from them but obviously it's a bit late now as the flowers are planted from bulbs.”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that you are disappointed with you bulbs. When you contact us at customercare@farmergracy.com, we aim to respond within 48 hours. We'll be happy to resolve any issues for you. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“Last year, ordered some trailing petunias, they arrived in a terrible state, ended up throwing some away, was promised a refund, still waiting, thank goodness I didn't have to shop for plants on line this year”

Helpful Report

Posted 4 years ago

Hello, We don't stock petunias so this order won't have come from us. Please feel free to contact us at customercare@farmergracy.com if you would like us to send you details of your previous orders with us. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“Only 2 of 15 ranunculus tubers were successful. There were no planting or care instructions included. I looked up what to do online. Ranunculus seem very weedy and wishy washy plants. Only one flower coming after two months of growing. Very disappointed. Nothing like the picture. I have looked after them very well. I won’t purchase anything from here again. You can get ranunculus tubers from the supermarket.”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that your Ranunculus were not successful. Please contact us at customercare@farmergracy.com and we will be happy to help you. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“I waited patiently for my egret orchid “tubers “ they eventually arrived I followed the instructions to the T as they were expensive but very disappointed. They have done nothing.”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that your Habenaria isn't growing yet, please contact us at customercare@farmergracy.com and we will be happy to advise. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“I bought a few flowering bulbs and some tropical bulbs. Overall the flowering bulbs are progressing ok but the colocasia bulbs on the other hand look very different and have done poorly.”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that your Colocasia aren't looking healthy. Please check to see if the bulbs are still firm or soft and contact us at customercare@farmergracy.com - we will be happy to advise. All the best, Farmer Gracy Customer Care

Posted 4 years ago

Farmer Gracy is rated 4.7 based on 34,371 reviews