Farmer Gracy Reviews

Name: Farmer Gracy
Address: Herenweg 436, Noordwijkerhout, South Holland
Rating: 4.73

4.7 Rating 34,374 Reviews

93 %

of reviewers recommend Farmer Gracy

Company Reviews

Metrics

Info

4.7

Based on 34,374 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Farmer Gracy:

World class flower bulbs, tubers and bare-root plants online, including many unusual varieties you won’t get anywhere else!

Visit Website

Phone:

330 808 7304

Email:

customercare@farmergracy.com

Location:

Herenweg 436,
Noordwijkerhout
South Holland
2211 VJ

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Farmer Gracy 5 star review on 5th October 2025

1641

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dahlia’s tubers dehidrated Colocasia bulb impossible to classify (price 12 pounds!) Begonias: 2 tubers instead of 3 I add photos”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that some of your bulbs arrived in poor condition. please contact us at customercare@farmergracy.com and we will be happy to resolve any issues. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“I ordered a Fancy Mix package and all the Bulbs came dry and moldy. I contacted Customer Service more than 1 week ago and did not get any feedback.”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that your Caladiums arrived in poor condition. If you have not received a reply after a week then we have not received your email, please ensure you email us at customercare@farmergracy.com - we reply to all emails within 2-3 days during the busy spring season. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“Colocasia Bulbs were much smaller than expected , have followed planting instructions to the letter , no sign of growth , one more week then I'll be needing either replacements or a refund”

Helpful Report

Posted 4 years ago

Hello, Colocasia bulbs require warm temperatures to sprout and usually take up to a month to show signs of waking up. Providing the bulbs were firm, they will be healthy. If you need to contact us for any further advice, or if the bulbs start to turn soft, please get in touch with customercare@farmergracy.com. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“Order process and despatch confirmation all great but goods not received despite Hermes saying goods were delivered 10.3.21 at 23.59 ie midnight ! Checked door camera and can confirm no attempted delivery. Awaiting response from Farmer Gracy and Hermes but no response from either customer services as yet”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that you have not received your parcel. We'll be happy to get this sorted for you, whether we can track it down or need to replace it. please ensure you have contacted customercare@farmergracy.com and allow up to 48 hours for us to get back to you with a solution. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“Received bulbs , not as many as should have been had to wait several weeks and missed the growing season, unable to contact to rectify issue!!”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that you are missing some bulbs. Please contact us at customercare@farmergracy.com and we will be happy to resolve any issues. All varieties in our current range can be planted between March and mid-May, so there is plenty of time for us to replace anything which is missing. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“Purchased 8 dahlia tubers, varied in quality but some tubers broken from main stem and others held on by a few fibres. l wait to see which produce healthy shoots.”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that some of your tubers have arrived in poor condition. Please feel free to contact us at customercare@farmergracy.com if you feel any of them may not be viable. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“I haven't had any plants showing any growth yet but I must warn against the HORRENDOUS delivery and duty involved.the charges could pay for 3 journeys to your garden centre.”

Helpful Report

Posted 4 years ago

Hello, There are no charges/fees for customers to pay to receive their goods. We ship via hermes, if you have been requested to make an additional payment from another courier firm, this will not be related to the order you have placed with us. If you have any further queries, please contact us at customercare@farmergracy.com. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“Didn’t get my point about on an e-mail, just offered me an discount on postage, poor effort. Felt let down, because I purchased early on bulbs what fundamentally done me over when final order came ready for picking, I wish I was told that I need to buy or pay for additional postage on available stocks at present, ultimately my final order wasn’t For-filled, due to farmer Gracy just selling out on items, instead of putting my purchased bulbs to one side or in the farmer Gracy bulb create I brought extra lol...... Says it all really.”

Helpful Report

Posted 4 years ago

“I have 2 bulbs rotted they are NIVEA and VENOSUM i thought i let you know”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that some of your bulbs have arrived in poor condition. Please contact us at customercare@farmergracy.com with your order details so we can organise replacements. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“I have 2 bulbs rotted they are NIVEA and VENOSUM i thought i let you know”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that some of your bulbs arrived in poor condition. Please contact us at customercare@farmergracy.com with your order details and we will be happy to arrange for replacements to be sent. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“Ordered my first order in December and still not received.”

Helpful Report

Posted 4 years ago

Hello, We ship all summer bulbs between late February and and early May, normally with the earliest orders of the season first. Please contact us at customercare@farmergracy.com and we will be happy to update you on the status of your order. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“I recently received some small bulbs, I must say I was very disappointed. The bulbs were not great quality soft and some had gone green with like a fungus on them. it has put me off ordering any more.”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that some of your bulbs arrived in poor condition. Please contact us at customercare@farmergracy.com so we can arrange to send you some replacements. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“I received the two Agapanthus I ordered on Wednesday 3rd March. They were packed very well but on opening the Twister one roots/rhizomes were rotted instead of being fleshy. I have planted it up and hope can revive it. The Magnolia I ordered has not yet arrived.”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that your Agapanthus arrived in poor condition. Please contact us at customercare@farmergracy.com and we will be happy to check and send a replacement if necessary. We don't stock Magnolias so that must be coming from another supplier. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“Very disappointed with the pink peonies, in total I purchased 6 but only 1 is showing signs of life. I thought I must have done something wrong with the first 3 so ordered another 3 but just the same dead sticks. I’ll keep them and hope for a miracle! A lot of money for one plant though! Hope I have better luck with the poppies that arrived a week ago.”

Helpful Report

Posted 4 years ago

Hello, Peonies are normally very reliable and the bare roots are a good size. If you require any planting instructions or advice, please contact us at customercare@farmergracycom and we will be happy to help you get the most out of your plants. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“I have marked it poor because out the five tubers purchased only three were just about okay the other two were rotten and in bits, they are going to send me a new order without cost so I will judge these then.”

Helpful Report

Posted 4 years ago

“I have put poor above because the the tuber were in a poor state out of the order for five tubers only three were just about okay the other two were in bits and rotten, after i complained I have been promised a new order so I hope these turn out to be okay I will comment on these after delivery.”

Helpful Report

Posted 4 years ago

Hello, We're sorry that some of your bulbs arrived in poor condition. If there is anything still to be resolved, please contact us again at customercare@farmergracy.com. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“My Colocasia illustrious arrived this week. It was very small in comparison to other Colocasia I have purchased. Bit disappointed”

Helpful Report

Posted 4 years ago

Hello, Some Colocasia varieties are supplied as large 'baseball sized' bulbs, other varieties are smaller. Providing the bulb is firm and and healthy, it should grow well. If you feel it is not viable, please contact us at customercare@farmergracy.com. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“Very disappointed with the quality if the dahlia tubers that arrived, had one that looks like it will be OK, the rest are just broken individual tubers”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that your dahlias arrived in poor condition. Please contact us at customercare@farmergracy.com and we will be happy to replace anywhich may not be viable. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“Items delivered to early for the uk”

Helpful Report

Posted 4 years ago

Hello, We ship all varieties in our summer range between late February and May at the correct time for planting Hardy varieties can be planted straight outside between March and May. Tender varieties can be started indoors between March and late April, or stored in cool conditions and planted directly outside in early May. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“Ordered my first order in December and still not received.”

Helpful Report

Posted 4 years ago

Hello, All varieties from our current range are shipped between late February and May at the correct time for planting. If you would like an update on your order, please contact us at customercare@farmergracy.com. All the best, Farmer Gracy Customer Care

Posted 4 years ago

Farmer Gracy is rated 4.7 based on 34,374 reviews