Farmer Gracy Reviews

Name: Farmer Gracy
Address: Herenweg 436, Noordwijkerhout, South Holland
Rating: 4.73

4.7 Rating 34,374 Reviews

93 %

of reviewers recommend Farmer Gracy

Company Reviews

Metrics

Info

4.7

Based on 34,374 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Farmer Gracy:

World class flower bulbs, tubers and bare-root plants online, including many unusual varieties you won’t get anywhere else!

Visit Website

Phone:

330 808 7304

Email:

customercare@farmergracy.com

Location:

Herenweg 436,
Noordwijkerhout
South Holland
2211 VJ

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Farmer Gracy 5 star review on 5th October 2025

1641

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm very disappointed with my order. The service is good order arrived and was well packaged. But of the order of 1 oriental poppy, 5 dahlias of different colours and Crocosmia corms not a single one has grown. This is such a shame as the Dahlia colours looked wonderful. Sorry but I won't risk another order.”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that some of your bulbs haven't yet grown. How far advanced they are at this time of year depends on temperatures and when they were planted. Please contact us at customercare@farmergracy.com and we will be happy to advise. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“Excellent customer service, price and delivery. I have a question about my alliums that have had no green growth let alone flower, is it because I live in Valencia East Spain is it the heat as I've wanted to grow them as they remind me of my late sister who lived in the uk as I originally from. I planted them in a large terracotta pot as I was worried about snails eating them! I keep trying can you advice me or should I try something else, I didn't have much luck with my tulips, my anamone did well though! Sheriza”

Helpful Report

Posted 4 years ago

Hello, Providing alliums are planted between September and December, they are usually very reliable. It could be that it is not cold enough over winter to grow some allium varieties, as they need to experience some cold temperatures as part of their growth cycle. Anemones and Ranunculus tend to do very well in Spain. Feel free to contact us at customercare@farmergracy.com with your order details if you would like any further advice. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“I bought 13 begonia bulbs, and can honestly say that at least 5 haven't even started to shoot. They have been in shallow dirt for 2 months and nothing. They actually look dead. Disappointing to say the least.”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that. Sometimes begonias can take a while to sprout but they should have some buds forming on the tubers by now. If there are no buds forming on the tubers, please contact us at customercare@farmergracy.com. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“I ordered 17 bulbs. More than 10 of them were completely dry / dead, rotten /. After the complaint, they sent me 20 bulbs of plants as compensation, which I do not need, but on the other hand, dry and dead again. This is a mockery.”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that your bulbs arrived in poor condition. Some varieties are very sensitive towards the end of the season. If bulbs have are showing signs of deterioration on arrival, we will replace or issue a refund if they're no longer available. Please contact us at customercare@farmergracy.com and we will be happy to resolve this for you. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“I ordered plants, not bulbs. They are good prices, and a beautiful website, BUT... be aware that the plants arrive ‘bare rooted’. Mine arrived in what looked like quite a sorry state (the picture below is of Iris, planted 22 March and still barely sprouting, though hopefully still alive) and have been extremely slow to catch up (even allowing for the cold spring). They are probably a month or more behind anything I would have bought potted, so I’m not sure I would use the website again”

Helpful Report

Posted 4 years ago

Hello, We don't stock and potted planbts, only flower bulbs and bare root perennials and advertised on the product pages of our website. When irises are planted in spring, they will be behind established irises already in growth in your garden, but by next year they should all start to sprout at around the same time. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“Ordered 12 begonia bulbs, 2 packs of 3 were lovely size bulbs, the other 2 were very disappointing. M”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that you're disappointed. Some begonia varieties grow from smaller bulbs, please contact us at customercare@farmergracy.com with your order details and we will be happy to check. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“From the three orders I have made all had flowers that were not correct, the colour was not true to the type or totally wrong, dark plum ranunculus order was yellow and pink flowers, canna that was pale apricot was bright yellow, dahlia was also completely wrong type. Beautiful web-site, wonderful selection of plants good customer service if only the product would be right.”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that your bulbs are flowering incorrectly. We are always happy to refund or replace in this instance. Please contact us at customercare@farmergracy.com if there is still anything to be resolved. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“I ordered 20 different bulbs and only one has come up , very disappointed as ordered after reading other reviews, also friends and family orders after I showed them the site . Will not be buying from farmer Gracey again , shame”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that some of your bulbs haven't appeared. Please contact us at customercare@farmergracy.com with your order details and we will be happy to advice and replace/refund if necessary. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“I am very disappointed - I have spent a lot of money with your company - and this year among other plants - ordered your special offer of 3 XXL Peonies - the photo you use for marketing shows peony roots larger for 1 than my three roots combined. -- Two of the roots have only one or two shoots -- while the third one - also small has several. -- I know my order was shipped from Holland - and you should be quite angry. Best wishes Lise Hjorth - 17 Fuglegaaardsvaenget, 2820 DEnmark”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that your Peonies were not the correct sise. Please contact us at customercare@farmergracy.com with your order details so we can resolve this for you. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“The Echinacea Hot Papaya was not looking good when it arrived, now it is dead, it has never been outside as the frost here has been bad..it has been planted and lived in my conservatory..but died anyway. I have no luck sending for plants..I am 74 and gardening all my life. Think I will stick to growing my own from seed...always better. Perhaps a substitute would be nice ...”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that one of your plants has failed. Please contact us at customercare@farmergracy.com and we will be happy to resolve any issues. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“After reading all the wonderful reviews about Farmer gracy I put my first order in. When they arrived I potted them up. I'm very dissapointed at the moment. 1 month on and nothing showing on the daliahs and my Echinacea looks dead. Wish I had waited and gone to a garden centre, at least you can see what you are buying.”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that there may be problems with your plants. Please contact us at customercare@farmergracy.com and we will be happy to advise. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“Note: I have waited to write this review until spring, as I wanted to see how the bulbs planted in autumn performed. In autumn, I ordered and planted £50 of a number of different types of bulbs from Farmer Gracy. The bulbs arrived beautifully packaged and I excitedly waited for spring to see the results, but unfortunately I have been dissapointed. The narcissus and eranthis have grown OK, but only about 30% of the 200 species crocus and 2 of the 30 snakes head fritillary flowered. It both cases I already have bulbs of the same type in the same area that flower well, yet the Gracy bulbs produced plants that were small and weak. As yet, none of the 5 erythronium and 25 cammasia have made an appearance and I'd expect to see some growth for both by now. I contacted Farmer Gracy about the crocus and they did offer a refund on the bulbs that didn't flower which is great but I don't feel I can contact them again now for the others. To be honest a partial refund doesn't really make up for the hard work required to plant all these bulbs and the wasted year in terms of bringing the garden on. In their email to me they suggested the winter conditions (in particular waterlogged soil) may be to blame but I planted bulbs from another well known supplier at the same time and they have had no problems. Very dissapointed and I don't think I will use them again.”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that some of your bulbs haven't grown. Providing they are healthy on arrival and not soft or dried out, they normally grow well. If you notice any more failures over the spring season, please feel free to contact us at customercare@farmergracy.com. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“My first time ordering with Farmer Gracy; however I am not very happy. I ordered 2 Iris germanica rhizomes (Red Zinger & Batik) and they arrived both very small probably the size in width as a £2 coin (even though it's sold a 'top size') which were very dry. In my opinion they didn't justify the price I had paid (£4.95 and £5.95 respectively). The order of the dahlia's wasn't great either - The tubers that did arrive were either very small, some looked questionable and others had been broken entirely; not to mention a pack of 3 only had 2 tubers. I have e-Mailed the customer service team but haven't heard back... I hope to hear a response soon; because I had planned on purchasing another 10 or so dahlia. But I would like to have piece of mind that this isn't the quality I'll be sent again - even if the items are now in the 'sale' they wouldn't justify the price if I was sent the same quality as before. - Just makes sense to see the issue resolved properly first before embarking on another purchase. Especially because I have no other experience to go off. The choice is now yours Farmer Gracy.”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that your bulbs have arrived in poor condition. If you have emailed us at customercare@farmergracy.com please allow around 48 hours for a response during the busy spring season. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“I didn't order any red tulips yet my garden now has several of them. I have no red in my colour scheme so it's a bit jarring. Clearly the bulbs have been mixed up. I only ordered tulips from Farmer Gracy and this is the first time I've planted tulips in the garden. My first Farmer Gracy order was for an abundance of tulips and rinocculas. The rinocculas aren't up yet so it's not possible to rate my satisfaction. What is unfortunate is to wait several months to see the landscape design come to fruition only to be disappointed by colours not in the plan and jarring against the rest.”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that your tulips are flowering incorrectly. Please contact us at customercare@farmergracy.com so we can check your order details, we will be happy to resolve any issues. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“It pains me to say that, none of the orders I have received have been of a standard I would expect for the price paid. When I have contacted 'Farmer Gracy' regarding this, The Items have been replaced but, the replacements have been just as poor. The choice of available plants has been appealing, but experience will stop me from making any future purchases.”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that your plants have not arrived in good condition. Please get back in touch by emailing us at customercare@farmergracy.com if there is anything still to be resolved. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“2nd March order No FG287585 Col-white lava & Col-illustrus ,on delivery where found to be papery & dry with no solidity to bulbs, replaced FG346751 both dried up & have failed, I grow Colocasia & would not have offered my friends bulbs you delivered in that state.”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that some of your bulbs have arraived in poor condition. Please contact us at customercare@farmergracy.com, we are always happy to resolve any issues. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“Haven’t grown yet so hope for good things to come!”

Helpful Report

Posted 4 years ago

“ordered some weeks ago ,goods still not arrived.This is a shame as the product may be excellant. Ask me again when goods received”

Helpful Report

Posted 4 years ago

“Last years tubers have not started sprouting yet whilst exactly the same dahlia tutors from another source are over 10inches tall. Items ordered several weeks ago have not yet been received, which means that yet again they will be late going in to the ground”

Helpful Report

Posted 4 years ago

Hello, Please contact us at customercare@farmergracy.com with your order number and further details and we will be happy to advise. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“Bad quality, very dried.”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that some of your bulbs are dried out. Please contact us at customercare@farmergracy.com with your order details and we will be happy to send replacements. All the best, Farmer Gracy Customer Care

Posted 4 years ago

Farmer Gracy is rated 4.7 based on 34,374 reviews