Farmer Gracy Reviews

Name: Farmer Gracy
Address: Herenweg 436, Noordwijkerhout, South Holland
Rating: 4.73

4.7 Rating 34,095 Reviews

93 %

of reviewers recommend Farmer Gracy

Company Reviews

Metrics

Info

4.7

Based on 34,095 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Farmer Gracy:

World class flower bulbs, tubers and bare-root plants online, including many unusual varieties you won’t get anywhere else!

Visit Website

Phone:

330 808 7304

Email:

customercare@farmergracy.com

Location:

Herenweg 436,
Noordwijkerhout
South Holland
2211 VJ

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Farmer Gracy 4 star review on 18th September 2025

1639

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Look good healthy bulbs.”

Helpful Report

Posted 3 years ago

“Last spring I ordered gladioli which turned out to be not the ones I ordered. A dahlia tuber was also rotten and did not grow. I thought to give a second chance this autumn. Bulbs received had rotten bulbs in the packs. Recently I had 5 allium delivered and 3 were rotten! No response from customer service. I will never order from this company again!!”

Helpful Report

Posted 3 years ago

Hello, We're sorry to hear that. Please make sure that you have contacted us at customercare@farmergracy.com, we reply to all emails we receive within around 24 hours and we'll be happy to resolve this for you. If you have emailed us already, please check in your junk mail in case our response did not arrive directly into your inbox. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“Awful company to deal with !! Still waiting on my order, been told three times it has been sent, it hasnt, the courier has not even picked it up yet. I have gone through pay pal to get a refund. AVOID”

Helpful Report

Posted 3 years ago

Hello, We're sorry you are unhappy with the service. According to the tracking information, all three of your orders have been delivered to the address provided. Please contact us at customercare@farmergracy.com if you would like any further information or assistance. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“I have not yet received my order!”

Helpful Report

Posted 3 years ago

Hello, Please contact customercare@farmergracy.com and we will be happy to check either when your order is due to ship or, if it has shipped, we will check your tracking to see if there is an issue which needs to be addressed. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“Quality products always delivered on time and beautifully packed.”

Helpful Report

Posted 3 years ago

“I have not received my order, I got an e.mail to say the order was despatched but it hasn’t arrived yet”

Helpful Report

Posted 3 years ago

Hello, Please send us an email to customercare@farmergracy.com and we'll be happy to check that for you and make sure it's still on its way. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“Ordered twice from this company and still to receive my order, they keep changing the dates and lying to me that it is with the courier, then an email days later saying it will soon be despatched, 11 days after due date and still no orders, they ignore my emails and I am now £30+ down the drain, awful customer service and awful company to deal with, AVOID AT ALL COSTS and they remove negative reviews so I don't hold out much hope for this one staying up......Trading Standards are my next move”

Helpful Report

Posted 3 years ago

Hello, We're sorry to hear that you're disappointed with the service. All bulbs for autumn planting are shipped between September and late November, delivery times depend on when you ordered as well as what you ordered. We have a delivery schedule which provides estimated delivery times, please see link below. If you have any further questions relating to your orders, please feel free to contact us at customercare@farmergracy.com and we will be happy to assist. https://www.farmergracy.co.uk/pages/shipping-delivery-schedule All the best, Farmer Gracy Customer Care

Posted 3 years ago

“Still awaiting delivery”

Helpful Report

Posted 3 years ago

Hello, Please contact customercare@farmergracy.com and we will be happy to check when your order is due to ship. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“Customer service horrendous. Ordered bulbs, told delivery by 21st Oct, still waiting, now they sent an email saying my order is ready and will be with me in 2-8 days ? I ordered on the 14th, its now the 23rd. Treat you like a fool, paid good money for my order that wasn't even ordered or sent....AVOID”

Helpful Report

Posted 3 years ago

Hello, All spring bulbs are delivered at the correct time for planting. Orders placed by 14th October will be shipped by the end of October. You can find further information about delivery in our delivery schedule via the link below. If you have any further questions, please feel free to get back in touch at customercare@farmergracy.com and we will be happy to help. https://www.farmergracy.co.uk/pages/shipping-delivery-schedule All the best, Farmer Gracy Customer Care

Posted 3 years ago

“I can't subscribe to your website”

Helpful Report

Posted 3 years ago

Hello, Please contact us at customercare@farmergracy.com and we will be happy to create an account for you. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“Bulbs arrived well packaged and in perfect condition. Can’t wait to see them in flower.”

Helpful Report

Posted 3 years ago

“Still waiting for two orders”

Helpful Report

Posted 3 years ago

Hello, Please contact us at customercare@farmergracy.com and we will be happy to check when your orders are due to ship. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“Not in a position to review as nothing received yet. I have emailed and was told it would be followed up, but have heard nothing and still no delivery. Will be too late to plant the bulbs soon.”

Helpful Report

Posted 3 years ago

Hello, Please get back to us at customercare@farmergracy.com for an update, we'll be happy to take another look if the parcel still hasn't been delivered. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“Still waiting for my order which was in September”

Helpful Report

Posted 3 years ago

Hello, Please contact customercare@farmergracy.com and we will be happy to check this for you. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“You have sent me the wrong order,”

Helpful Report

Posted 3 years ago

Hello, We're sorry to hear you have received the wrong items. Please contact us at customercare@farmergracy.com and we will be happy to resolve that for you. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“If sent a mail that a got the wrong order but then a heard nothing how to solve this problem”

Helpful Report

Posted 3 years ago

Hello, Please contact us at customercare@farmergracy.com with further details and we'll be happy to help with this! All the best, Farmer Gracy Customer Care

Posted 3 years ago

“The Begonia bulbs purchased earlier this year were abysmal. Five did not flower, of the remainder there were only three which were the colour ordered, the rest had single red blooms, one has still to flower! The first year your bulbs were amazing, apricot and salmon flowers just beautiful I will not buy anymore from you.”

Helpful Report

Posted 3 years ago

Hello, We're sorry to hear that your Begonias didn't grow well. Send us an email to customercare@farmergracy.com and we will be happy to resolve that for you. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“Sorry can’t leave a review as I haven’t received any of my plants yet.”

Helpful Report

Posted 3 years ago

Hello, Please contact us at customercare@farmergracy.com and we will be happy to check your order is still on its way. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“Es fehlten welche. Kundendienst hat auch auf meine Nachfrage nicht geantwortet!”

Helpful Report

Posted 3 years ago

Hallo, Es tut uns leid zu hören, dass einige Ihrer Glühbirnen fehlten. Unsere E-Mail-Adresse lautet customercare@farmergracy.com und wir beantworten alle Kunden-E-Mails innerhalb von etwa 12 Stunden. Wenn Sie innerhalb dieser Zeit keine Antwort erhalten haben, haben wir Ihre Nachricht wahrscheinlich nicht erhalten. Bitte senden Sie Ihre E-Mail erneut an customercare@farmergracy.com und wir helfen Ihnen gerne weiter. Alle unsere Kontaktdaten inklusive Telefonnummer finden Sie unter folgendem Link: https://www.farmergracy.co.uk/pages/contact-us Alles Gute, Farmer Gracy Kundenbetreuung Hello, We're sorry to hear that some of your bulbs were missing. Our email address is customercare@farmergracy.com and we reply to all customer emails within around 12 hours. If you have not received a response within this time it is likely that we have not received your message, so please do resend your email to customercare@farmergracy.com and we will be happy to help. You can find all of our contact details, including phone number, via the link below: https://www.farmergracy.co.uk/pages/contact-us All the best, Farmer Gracy Customer Care

Posted 3 years ago

“I bought Iris bulbs in the spring and none of them produced a flower. They just produced long stalks. I bought other bulbs and they were fine but I love Iris flowers and was really looking forward to them flowering. The Iris bulbs that were left in plant pots have now started growing again and I am waiting to see if any flowers grow.”

Helpful Report

Posted 3 years ago

Hello, We're sorry to hear that your irises didn't flower in the first year as they should have. Please feel free to contact us at customercare@farmergracy.com so we can organise some replacements. All the best, Farmer Gracy Customer Care

Posted 3 years ago

Farmer Gracy is rated 4.7 based on 34,095 reviews