Farmer Gracy Reviews

Name: Farmer Gracy
Address: Herenweg 436, Noordwijkerhout, South Holland
Rating: 4.73

4.7 Rating 33,606 Reviews

93 %

of reviewers recommend Farmer Gracy

Company Reviews

Metrics

Info

4.7

Based on 33,606 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Farmer Gracy:

World class flower bulbs, tubers and bare-root plants online, including many unusual varieties you won’t get anywhere else!

Visit Website

Phone:

330 808 7304

Email:

customercare@farmergracy.com

Location:

Herenweg 436,
Noordwijkerhout
South Holland
2211 VJ

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Farmer Gracy 5 star review on 2nd August 2025

1639

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very small plants, not as pictured at the website. a little bit disappointing...”

Helpful Report

Posted 2 years ago

Hello, We're sorry to hear that there may be an issue with the plants. Please send a photo of the plants to customercare@farmergracy.com and we will be happy to check that they're ok, or replace them if not. All the best, Farmer Gracy Customer Care

Posted 2 years ago

“A little disappointed, the plants had literally no dampness at all, really dried out and already sprouting through the plastic packaging, perhaps they had been in the packaging too long ?”

Helpful Report

Posted 2 years ago

Hello, Plants and bulbs will usually have some shoots at this time of year but should continue to grow normally once planted. Do send a photo to customercare@farmergracy.com if any plants concern you and we'll be happy to check for you and replace if necessary. All the best, Farmer Gracy Customer Care

Posted 2 years ago

“Beautiful packaging but unfortunately 2 of the tubers were quite badly broken when I opened the bags. I’ve planted them anyway and fingers crossed they will sprout. Thought the delivery could have been quicker although great job by Evri as usual”

Helpful Report

Posted 2 years ago

Hello, We're sorry to hear that some of your tubers are damaged. Please contact customercare@farmergracy.com including photos of any which concern you and we will be happy to replace where necessary. All the best, Farmer Gracy Customer Care

Posted 2 years ago

“After a whole week of waiting for my two parcels and beginning to worry about the state of the flowers I was supposed to receive last week... I lookd at my mails and saw they had been delivered !!!!!!but not at home as asked but in a small parcelshop in a village 8 km from my address... this is not serious ! You shouldn't have any confidence in DPD ! thank you for asking my opinion , I am furious with this company, never again ! MURIEL BELEN”

Helpful Report

Posted 2 years ago

Hello, We're sorry to hear that your parcels have not been delivered directly to your address. Sometimes, parcels are taken to a parcelshop for collection if nobody is home at the time of delivery. We apologise for any inconvenience. Do contact customercare@farmergracy.com if we can assist with this issue. All the best, Farmer Gracy Customer Care

Posted 2 years ago

“I'm still waiting for a reply to my email.”

Helpful Report

Posted 2 years ago

Hello, Our inbox is always busy during April and response times will be slower. But if you have emailed customercare@farmergracy.com, one of the team will get back to you as soon as possible. All the best, Farmer Gracy Customer Care

Posted 2 years ago

“Unfortunately very disappointed with a number of plants. Choc shogun astilbe are nothing more than a few very thin roots on all 3 will be very surprised if they live. Other plants not much better”

Helpful Report

Posted 2 years ago

Hello, We're sorry to hear that you're disappointed with your plants. Please contact customercare@farmergracy.com including photos of any which concern you and we will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 2 years ago

“The hosta I bought is fabulous but the delphinium was no where to be found in the bag of soil.”

Helpful Report

Posted 2 years ago

Hello, We're sorry to hear that the Delphinium is missing. Please contact customercare@farmergracy.com with your order details and we will be happy to send you the missing plant. All the best, Farmer Gracy Customer Care

Posted 2 years ago

“Of the 11 bareroot perennial plants I ordered 10 were fine and coming along nicely. The 11th, a Geum ‘MaiTai’ failed completely-a little disappointing. The delivery service was as would be expected.”

Helpful Report

Posted 2 years ago

Hello, We're sorry to hear about your Geum 'Mai Tai'. Please contact customercare@farmergracy.com and we will be happy to resolve that for you. All the best, Farmer Gracy Customer Care

Posted 2 years ago

“Rather a long delivery time and agapanthus plants look rather yellow. Hopefully they will be OK and establish quickly.”

Helpful Report

Posted 2 years ago

Hello, Plants are shipped seasonally and not always straight away - it does depend on what time of year you have ordered. Yellow shoots is common when they first arrive, but they will green up soon after being exposed to daylight. Do contact customercare@farmergracy.com if you have any further concerns. All the best, Farmer Gracy Customer Care

Posted 2 years ago

“Whilst experience with buying winter and spring bulbs are good I am not happy with the bare root plants.”

Helpful Report

Posted 2 years ago

Hello, We're sorry to hear that you're not happy with your bare root plants. Please send photos of any which concern you to customercare@farmergracy.com so we can advise and replace where necessary. All the best, Farmer Gracy Customer Care

Posted 2 years ago

“I ordered a set of three helenium seedlings but only 2 arrived. Refund was quick.”

Helpful Report

Posted 2 years ago

“One of my hostas hasn’t done anything after being planted for over 3 weeks whilst the other one is about 4ins”

Helpful Report

Posted 2 years ago

Hello, We're sorry to hear that, please contact customercare@farmergracy.com and we'll be happy to arrange a replacement for you. All the best, Farmer Gracy Customer Care

Posted 2 years ago

“The bulbs were grown too much they were very advanced stems were very advanced”

Helpful Report

Posted 2 years ago

Hello, Many bulbs and plants have sprouted shoots at this stage in the season, but continue to grow normally after planting. Do send a photo of any which concern you to customercare@farmergracy.com and we'll be happy to check they're ok, or replace where necessary. All the best, Farmer Gracy Customer Care

Posted 2 years ago

“Hopefully good quality plants. Plenty of info, but slow delivery.”

Helpful Report

Posted 2 years ago

“Website said it would deliver by Mothers Day, plants were received a week later. The plants were very good though.”

Helpful Report

Posted 2 years ago

Hello, Our plants are shipped seasonally and not always straight away. We don't state on our website that the orders will be shipped by a specific time, but if you contact us after your order is placed we can arrange delivery to be in time for special occasions. All the best, Farmer Gracy Customer Care

Posted 2 years ago

“Depends on whether it grows. Took a very long time to be delivered but I guess that’s evri’s fault not yours.”

Helpful Report

Posted 2 years ago

Hello, We're sorry to hear that your parcel was delayed in transit. If there is a delay, you should contact us and let us now so we can assist. Please do get in touch with customercare@farmergracy.com if any of the plants arrived in poor condition. All the best, Farmer Gracy Customer Care

Posted 2 years ago

“evntually arrived ....”

Helpful Report

Posted 2 years ago

“Thank you but bare roots are going to take so long to get established. Wish I had bought 9cm pots”

Helpful Report

Posted 2 years ago

Hello, Our bare root plants are typically around the size which would be supplied in 9-12cm pots at a garden centre, they are dormant on arrival and may appear small. Typically, bare root perennials do take time to establish but usually start flowering and making an impact from year 2/3. If you have any further concerns, please contact customercare@farmergracy.com. All the best, Farmer Gracy Customer Care

Posted 2 years ago

“The bulbs had started sprouting in the bags so not sure how they will fare.”

Helpful Report

Posted 2 years ago

“Lupins arrived late and with long fragile shoots, like Chinese beansprouts.”

Helpful Report

Posted 2 years ago

Hello, Some bare root perennials will have shoots or leaves on arrival and they will be pale due to being in the dark. However, the shoots will strengthen after planting and the leaves will emerge green. If you have any further concerns, please contact customercare@farmergracy.com. All the best, Farmer Gracy Customer Care

Posted 2 years ago

Farmer Gracy is rated 4.7 based on 33,606 reviews