Farmer Gracy Reviews

Name: Farmer Gracy
Address: Herenweg 436, Noordwijkerhout, South Holland
Rating: 4.73

4.7 Rating 33,606 Reviews

93 %

of reviewers recommend Farmer Gracy

Company Reviews

Metrics

Info

4.7

Based on 33,606 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Farmer Gracy:

World class flower bulbs, tubers and bare-root plants online, including many unusual varieties you won’t get anywhere else!

Visit Website

Phone:

330 808 7304

Email:

customercare@farmergracy.com

Location:

Herenweg 436,
Noordwijkerhout
South Holland
2211 VJ

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Farmer Gracy 5 star review on 2nd August 2025

1639

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Most of bulb delivery good, except for one rogue unhealthy-looking bulb in Katinka (pictured in centre of attached photo). Rather disappointed.”

Helpful Report

Posted 1 year ago

Hello, We're sorry to hear that one of your bulbs has arrived in poor condition. Please contact us by emailing customercare@farmergracy.com - one of the team will be happy to resolve this for you. All the best, Farmer Gracy Customer Care

Posted 1 year ago

“Some of the bulbs I ordered were cut in two so instead of 3 I got 2 and a half gallium red mohican and 4 Gloucester and 4 strikeouts disappointed in that”

Helpful Report

Posted 1 year ago

Hello, We're sorry to hear that - we do not cut bulbs in half but some allium bulbs do have a flat side which can make it look as though they are only half a bulb. We do not stock varieties called 'Gloucester' or 'Strikeouts', however we do stock 'Red Mohican'. Please contact us by emailing customercare@farmergracy.com if you are missing any bulbs. All the best, Farmer Gracy Customer Care

Posted 1 year ago

“One plant was huge , the second a lot smaller and the third one was tiny!! I hope that they all grow well but I’m not too sure”

Helpful Report

Posted 1 year ago

Hello, Bulbs can naturally vary in size, however if you have received any which are particularly small you should contact by emailing customercare@farmergracy.com and we'll be happy to arrange replacements where needed. All the best, Farmer Gracy Customer Care

Posted 1 year ago

“Love your stuff, you imply they are British from your website, somewhat misleading I think”

Helpful Report

Posted 1 year ago

Hello, We're sorry to hear that you feel misled. Please note that most of our bulbs are cultivated in the Netherlands. All the best, Farmer Gracy Customer Care

Posted 1 year ago

“One of my hostas hasn’t done anything after being planted for over 3 weeks whilst the other one is about 4ins”

Helpful Report

Posted 1 year ago

Hello, We're sorry to hear about your Hostas. Bare root plants must be planted soon after delivery in spring and hostas normally provide fairly reliable results if planted while fresh. Please feel Please feel free to get in touch by emailing customercare@farmergracy.com and one of the team will be happy to assist with this. All the best, Farmer Gracy Customer Care

Posted 1 year ago

“PACKED WELL AND DELIVERED ON TIME. WILL WAIT TO SEE HOW THE BULBS DO AS THEY ARE VERY VERY SMALL”

Helpful Report

Posted 1 year ago

Hello, Thank you for your review. Some varieties grow from naturally small bulbs. However, if you have any concerns about what you have received, please get in touch by emailing customercare@farmergracy.com including a photo if possible and we'll be able to check whether they're correct or if they need replacing. All the best, Farmer Gracy Customer Care

Posted 1 year ago

“Bought 20 Gladioli bulbs and dissapointed with them. 3 grew 4inches then rotted away. 3 have come out in flower but the remaining ones are stunted and show no signs of getting any bigger let alone flower. Had already bought some lupin roots which never emerged from the soil but had a full refund back....wont be buying those again. Cant fault the tulips I bought 1st time round though”

Helpful Report

Posted 1 year ago

Hello, We're sorry to hear that your Gladiloli haven't been successful. Please send an email to customercare@farmergracy.com including further info and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 1 year ago

“Unfortunately my last delivery the box was badly damaged.All the contents were still in the box. Your bulbs all look very good and healthy roll on Spring.”

Helpful Report

Posted 1 year ago

Hello, We're sorry to hear that your parcel was damaged in transit. If any of the contents are missing or damaged, do send an email to customercare@farmergracy.com and one of the team will be happy to resolve that for you. All the best, Farmer Gracy Customer Care

Posted 1 year ago

“Two separate orders, with delivery charged on each, order received in one package, no refund given, disappointing!”

Helpful Report

Posted 1 year ago

Hello, If you have placed multiple orders we can occasionally combine them into one parcel. If you have paid multiple delivery charges, please email customercare@farmergracy.com. All the best, Farmer Gracy Customer Care

Posted 1 year ago

“I haven’t planted them yet but they sent my bulbs to the south of France in August! I can’t plant here until October at the very earliest. Ask me again next spring…”

Helpful Report

Posted 1 year ago

Hello, We're sorry to hear that you were not ready to receive your bulbs at the time we shipped them. Please note for future orders that you can contact customercare@farmergracy.com when you place your order and we'll be happy to delay it until a time which is suitable for you. All the best, Farmer Gracy Customer Care

Posted 1 year ago

“A bit disappointed with the bulbs that I have purchased from yourselves, as they did not grow after following all your instructions”

Helpful Report

Posted 1 year ago

Hello, We're sorry to hear that. Please get in touch by emailing customercare@farmergracy.com including further details and one of the team will be happy to resolve that for you. All the best, Farmer Gracy Customer Care

Posted 1 year ago

“Why has all my white hostas turned green?”

Helpful Report

Posted 2 years ago

Hello, Hosta 'White Feather' initially produces plain white leaves in spring, which sometimes then wilt as new leaves emerge from the centre. The new leaves will be a combination of white and green and remain through summer. They should do the same every year, and as they establish and grow larger, each year their appearance should improve. Feel free to get in touch with customercare@farmergracy.com if you think you may have received the incorrect variety. All the best, Farmer Gracy Customer Care

Posted 2 years ago

“I've ordered quite a few plants from Farmer Gracy and they are always well packed. However, quite a few of them came to nothing, despite following instructions provided and potting them up to allow the bare root plant to establish. When you then add up how much they have cost, it's quite a loss and very disappointing. It's made me cautious about buying anymore bare root plants which is a shame because Farmer Gracy do have some lovely, slightly different ones than you get at the garden centres.”

Helpful Report

Posted 2 years ago

Hello, We're sorry to hear that some of your plants might have failed. Please feel free to get in touch by emailing customercare@farmergracy.com and we'll be happy to help. All the best, Farmer Gracy Customer Care

Posted 2 years ago

“Colis reçu tardivement, mais emballage des bulbes soigné, Par contre j'attends de voir des fleurs pour me prononcer, il n'y a q qq feuilles pour le moment, bizarre”

Helpful Report

Posted 2 years ago

“I have two orders in a row where I had something missing from my order. Not happy. Means their order department is not up to snuff. I am looking for a more reliable company. The tuber or pip are part of my garden display and having to wait again for bits to come makes everything display at the wrong times. Moving on……..”

Helpful Report

Posted 2 years ago

Hello, We're sorry to hear that some items have been missing from your order and apologise for any inconvenience caused. Please contact us if you haven't already so we can resolve that for you. Our contact details are here: https://www.farmergracy.co.uk/pages/contact-us All the best, Farmer Gracy Customer Care

Posted 2 years ago

“Had great service for the past few years , Ordered begonias in April e,mailed me to say dispatched on the 28th Apr , Had e mail from Evri on May 3rd to say. Had my parcel , will e mail me when out for delivery , Here we are 2 weeks later . No delivery , Tried e mails no reply , Wont be using them now while they use Avri ,”

Helpful Report

Posted 2 years ago

Hello, We're sorry to hear that there's a delivery issue. Our response times on emails are slower at the moment as we are dealing with a large number of queries, but you can give us a call. Our contact details are available here: https://www.farmergracy.co.uk/pages/contact-us All the best, Farmer Gracy Customer Care

Posted 2 years ago

“Some of the plants were rather battered and having followed planting instructions , have not recovered. Others are flourishing.”

Helpful Report

Posted 2 years ago

Hello, We're sorry to hear that some of your plants have arrived in poor condition. Please contact customercare@farmergracy.com so we can resolve that for you. All the best, Farmer Gracy Customer Care

Posted 2 years ago

“Customer service not the best, waited 3 days for a reply to an order enquiry still not had a reply.”

Helpful Report

Posted 2 years ago

Hello, We're sorry to hear that you have't yet received a reply. If you have emailed customercare@farmergracy.com, we will get back to you as quickly as possible. Our response times are slower during April/May due to a high volume of queries. You can also give our team a call on 0330 808 7304 (local rate). All the best, Farmer Gracy Customer Care

Posted 2 years ago

“My papa re pink ruffles and white ruffles are growing well, but the papa re pink perfection looks as if the shoot has rotted. The ginger looks healthy, but has no signs of a shoot - please advise on both.”

Helpful Report

Posted 2 years ago

Hello, We're sorry to hear that some of your plants might have failed. If they don't have any shoots or leaves yet, please give us a call or send us an email and we will be happy to help. Our contact details can be found via the link below: https://www.farmergracy.co.uk/pages/contact-us All the best, Farmer Gracy Customer Care

Posted 2 years ago

“ordered quite a few last Autumn and so remain optomistic for results. BUT not a single one of my FG980644 Ranunculus bulbs has done anything. yje rest of the order appears to be shooting but the ranunculus have been a waste of effort”

Helpful Report

Posted 2 years ago

Hello, Please give us a call or send us an email about your Ranunculus so we can resolve that for you. Our contact details can be found via the link below: https://www.farmergracy.co.uk/pages/contact-us All the best, Farmer Gracy Customer Care

Posted 2 years ago

Farmer Gracy is rated 4.7 based on 33,606 reviews