Farmer Gracy Reviews

Name: Farmer Gracy
Address: Herenweg 436, Noordwijkerhout, South Holland
Rating: 4.73

4.7 Rating 34,363 Reviews

93 %

of reviewers recommend Farmer Gracy

Company Reviews

Metrics

Info

4.7

Based on 34,363 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Farmer Gracy:

World class flower bulbs, tubers and bare-root plants online, including many unusual varieties you won’t get anywhere else!

Visit Website

Phone:

330 808 7304

Email:

customercare@farmergracy.com

Location:

Herenweg 436,
Noordwijkerhout
South Holland
2211 VJ

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Farmer Gracy 5 star review on 5th October 2025

1641

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“3Ginger lilies have never taken 2Squill bulbs sat in ground and have never moved they were bought and planted last year”

Helpful Report

Posted 3 years ago

Hello, We're sorry to hear that some of your bulbs haven't grown. Please ensure you contact customercare@farmergracy.com with your order details, we'll be happy to get this resolved quickly for you. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“Camassias had one flower out of 3 plants. None of I think 29 bugle lilies even started to grow. 3 eremurus ... no show from any. White phlox no show. Not impressed!”

Helpful Report

Posted 3 years ago

Hello, We're sorry to hear that some of your plants may have failed. Please contact customercare@farmergracy.com with further details so we can help. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“I bought some scadoxus bulbs, recieved them about March. I planted them in pots and I,m still waiting for any sign of life from them ???.”

Helpful Report

Posted 3 years ago

Hello, Scaoxus usually remain dormant until around July. If the bulb is firm, in a warm position and planted with the top exposed, it will sprout when it is ready. If it has turned soft, please let us know. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“Only 2 out of 100 sparaxis bulbs have bloomed. Really disappointed as did everything the instructions said”

Helpful Report

Posted 3 years ago

Hello, We're sorry to hear that your Sparaxis haven't grown. Please contact customercare@farmergracy.com and specify whether they have sprouted leaves yet or have failed entirely. We can then advise accordingly. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“Very disappointed with anemones and fritillaria meleagris, tulips flowered well, alliums ok. Mistral and Galilee anemones were the reason I ordered bulbs with Farmer Gracy, I added other items just to justify expensive shipping to myself, but they were such a disapointment - Mistral Bordeaux, Vinato, Rarity and Galilee Pastel flowered with less than 20% success rate and those that did flower produced only 1 flower. Mistral Bianco Centro Nero flowered with about 60% success rate and those that did flower only had 1-2 flowers. I have been growing De Caen Anemones for years, always with 100% success rate. De Caen corms are much bigger, Mistral Bianco Centro Nero were a little bigger than the rest of the Mistral and Galilee I got from Farmer Gracy (these were tiny) and therefore, I believe, Bianco Bentro Nero flowered better. Fritillaria meleagris did not come up at all.”

Helpful Report

Posted 3 years ago

Hello, We're sorry to hear that your Anemones have not been successful. The Galilee and Mistral varieties naturally grow from much smaller bulbs than the standard types and usually produce one or two blooms per bulb. They have longer stems and larger flowers, and they do have slightly different requirements to more common anemones. Please make sure you have contacted customercare@farmergracy.com so we can advise further. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“At least 50% of my plants ordered has not grown. Excellent marketing delivery and packaging quality of product does not match very disappointed”

Helpful Report

Posted 3 years ago

Hello, Please contact customercare@farmergracy.com with further details on which varieties have not yet sprouted leaves, also please include roughly when they were planted so we can advise accurately. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“Told to expect my items in April. Still not here on the 30th now told up to another 8 days. This is the second time this has happened. This is where we part company. Dissapointed”

Helpful Report

Posted 3 years ago

Hello, We're sorry that your order was not shipped as quickly as you were expecting. We always ship preorders (placed between December and March) first at the start of the spring shipping season, and later orders are sent afterwards. Delivery times are estimated, and details can be found on our shipping schedule (link below). https://www.farmergracy.co.uk/pages/shipping-delivery-schedule All the best, Farmer Gracy Customer Care

Posted 3 years ago

“Unfortunately the plants were just placed in plastic bags rather than pots which was very disappointing.”

Helpful Report

Posted 3 years ago

Hello, We're sorry to hear that you are disappointed with your plants. All varieties available on our website are supplied as bare roots or bulbs. Please note that we do not stock any potted plants. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“i got bulbs of Ranunculus Tomer Mix ? and every one rotted and turned in to a mush and they all went in to the bin. i grew this mix last year and had no problem, so i have ordered more just to see if it was something wrong with the bulbs?”

Helpful Report

Posted 3 years ago

Hello, We're sorry to hear that your Ranunculus failed. This can be caused by wet conditions, heavy soil type and various other factors. It can also happen if the bulbs have lost their freshness (after longer than recommended storage). Please contact customercare@farmergracy.com with your order details and we will be happy to assist further. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“I ordered my first purchase from your company this season and decided to make the majority of plants from yourselves I were pleased with my first items received, My following orders have taken more than 28 days delivery not including an order made yesterday. Orders 17/3, 23/3 still no sign of them, poor service Going to be very late planting, eager to go and nothing to plant a very disappointed customer.”

Helpful Report

Posted 3 years ago

Hello, We're sorry that these are not shipped as quickly as you were expecting. We always ship preorders (placed between December and March) first at the start of the spring shipping season, and later orders are sent afterwards. Details can be found on our shipping schedule (link below). https://www.farmergracy.co.uk/pages/shipping-delivery-schedule All the best, Farmer Gracy Customer Care

Posted 3 years ago

“I ordered some bare root Papovers plants and when they arrived one was brown and soggy and the other 2 were not showing any sign of life. I soaked and potted up the 2 as soon as I received them as instructed over 3 weeks ago and there is no sign of life. I have written to Farmer Gracy twice to complain but have not received a reply. I will not be using Farmer Gracy for bare root plants again as they are obviously not reliable and could be a complete waste of money.”

Helpful Report

Posted 3 years ago

Hello, We're sorry to hear that your Papavers have not been successful. Please ensure you have contacted customercare@farmergracy.com, we reply to all emails we receive within around 12-24 hours. Please also check your junk/spam folder in case our reply did not make it to your inbox. We will of course be happy to resolve this for you. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“One of the pink and white aquilegia was dead, not impressed, no photo as it went in the bin”

Helpful Report

Posted 3 years ago

Hello, We're sorry to hear that your aquilegia arrived in poor condition. We do request you contact us at customercare@farmergracy.com including a photo if possible and then a replacement or refund can be arranged. Please accept our apologies for any disappointment caused. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“Plumeria Symphony. I ordered a “cutting” and received an almost dried up stick. Wasn’t expecting that but have followed instructions to see if this will grow. Maybe it would be a good idea to define “cutting” in future. Thank you. I would add that up to now have been very pleased with products.”

Helpful Report

Posted 3 years ago

Hello, Plumeria are supplied as cuttings, which are unrooted and ready to pot up. This is the most reliable way to propagate and transprt them without causing any harm to this sensitive plant. There are some in-depth instuctions available via the link below. We hope it goes well! https://www.farmergracy.co.uk/pages/planting-instructions#plumeria All the best, Farmer Gracy Customer Care

Posted 3 years ago

“i am sorry to say my last order FG699456 of 10 roots Aconitum Arendsii was not carefully inspected as 5 of them were blind or rotting so i have to rate you poor on this occasion”

Helpful Report

Posted 3 years ago

Hello, We're sorry to hear that. Please contact customercare@farmergracy.com so we can resolve this issue for you. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“Well packed items but one of the four dahlia tubers supplied (Creme de Cassis) was very small and a poor specimen and I an doubtful whether it will produce any growth.”

Helpful Report

Posted 3 years ago

Hello, We're sorry to hear that one of your dahlias arrived in poor condition. Dahlia tubers come in all shapes and sizes and it is usually surprising how vigorous the smaller tubers can be. If you have concerns that it will not grow, please contact customercare@farmergracy.com. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“I ordered 3 each of dahlias black jack, sweet Suzanne and cafe au lait. Although the cafe au lait tubers were acceptable the others were disappointingly small. One tuber was barely the size of my little finger. I have ordered dahlias before from an alternative company and by comparison these were mediocre. It remains to be seen how they grow, they are planted in large pots and currently in the greenhouse. Unlikely to order again.”

Helpful Report

Posted 3 years ago

Hello, We're sorry to hear that you are disappointed with your dahlias. As they have now been planted, it may not be possible to send photos to customercare@farmergracy.com. However, please note for future reference that you can always contact us if something doesn't appear to be right on arrival and we are happy to send replacements where necessary. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“I would like to say I was very disappointed by the condition of the Dahlia tubers I received The biggest problem was that many tubers were broken at the neck an unacceptable amount I have set them up but I am not expecting too much They looked like I had bought them at the supermarket ☹”

Helpful Report

Posted 3 years ago

Hello, We're sorry to hear that you are disappointed with your dahlias It is very common for some of the tubers to become detached and difficult to avoid as they are sometimes very fragile, but providing there are still a good number of tubers attached then they should grow without any issues. Please contact customercare@farmergracy.com and supply a photo if possible - we'll be pleased to resolve any issues. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“I was very disappointed with my purchases. They were much smaller than I expected - the astilbe was one tiny root, not very good value for £6.95 and the geranium was not much bigger. I have potted them up and they are doing well but it will be some time before I get any flowers on them.”

Helpful Report

Posted 3 years ago

Hello, We're sorry to hear that you are disappointed with yoru plants. Please send a photo of them to customercare@farmergracy.com and we'll be happy to take a look and see if they are how they should be or if they need to be replaced. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“A part of the bulbs i bought were very small compared to the other ones... The size they were supposed to be was 6/+ I have the feeling i had the bottom of the barrel ... I'm deceived...”

Helpful Report

Posted 3 years ago

Hello, We're sorry to hear that there is a problem with your bulbs. It is possible that some of them have dried out, please contact customercare@farmergracy.com so we can arrange for replacements to be sent. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“Hi, the agapanthus bulbes that I‘ve got are tiny mini nearly not visible, I am quiet disappointed! They cost a fortune!”

Helpful Report

Posted 3 years ago

Hello, I'm sorry to hear that you have concerns about your Agapanthus. Roots do vary in thickness naturally, and thinner roots don't necessarily indicate that the flowers will be smaller - as perennials, these should grow larger each year. If you are uncertain about whether or not these roots are viable, please contact us at customercare@farmergracy.com and we'll be happy to advise further. All the best, Farmer Gracy Customer Care

Posted 3 years ago

Farmer Gracy is rated 4.7 based on 34,363 reviews