Farmer Gracy Reviews

Name: Farmer Gracy
Address: Herenweg 436, Noordwijkerhout, South Holland
Rating: 4.73

4.7 Rating 34,352 Reviews

93 %

of reviewers recommend Farmer Gracy

Company Reviews

Metrics

Info

4.7

Based on 34,352 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Farmer Gracy:

World class flower bulbs, tubers and bare-root plants online, including many unusual varieties you won’t get anywhere else!

Visit Website

Phone:

330 808 7304

Email:

customercare@farmergracy.com

Location:

Herenweg 436,
Noordwijkerhout
South Holland
2211 VJ

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Farmer Gracy 5 star review on 5th October 2025

1641

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dispatch was slow - but packaged well. However out of the 40 bulbs I ordered - not one flowered or even sprouted - they were placed in different areas of the garden- big shame as all other plants thrived in the garden. Ranunculus Pink -15 Bulbs Ranunculus Elegance® Bianco Sfumato 10 Bulbs Ranunculus White 15 Bulbs”

Helpful Report

Posted 2 years ago

Hello, We're sorry to hear that you didn't have success with your Ranunculus. They can be quite particular about their growing conditions, please do contact customercare@farmergracy.com who will be happy to advise. All the best, Farmer Gracy Customer Care

Posted 2 years ago

“I am normally very happy with the bulbs that I received in the past but on this occasion the bare root plants that I received were extremely small for the price. I have planted them in the hope that they will grow by the summer.”

Helpful Report

Posted 2 years ago

Hello, We're sorry to hear that you are disappointed with your bare root plants. Some varieties grow from bigger root systems than others, please send a photo of any plants which concern you to customercare@farmergracy.com and we'll be happy to check whether they are ok or need to be replaced. All the best, Farmer Gracy Customer Care

Posted 2 years ago

“The Dahlia roots I received were of extremely poor quality. The other plants were marginally better but not as good as I had hoped for. The art work and packaging cannot be praised enough, but I hesitate to order any more plants.”

Helpful Report

Posted 2 years ago

Hello, We're sorry to hear that you are disappointed with your plants. Please send a photo of any plants which concern you to customercare@farmergracy.com and we will be happy to resolve any issues. All the best, Farmer Gracy Customer Care

Posted 2 years ago

“On my previous order number FG983272 dated 17/11/22 I ordered 10 off Purple Hyacinths named Woodstock. 5 of the 10 ordered were planted in pots by myself, the other 5 are in my garden yet to flower. The flowers in the potted ones have all rotted away causing great disappointment as they were Christmas gifts. Please send me some sort of compensation for these. Thank You, P. J. Webb.”

Helpful Report

Posted 2 years ago

Hello, Hyacinths normally perform very well outdoors, but ours are not prepared for indoor growing and planting them indoors without pre-chilling for around 12 weeks first will cause them to fail to bloom. If this is what has happened, you can still plant the bulbs outdoors at this stage and they should grow back normally in the garden next year. If you have any further queries, please contact customercare@farmergracy.com and we'll be happy to help. All the best, Farmer Gracy Customer Care

Posted 2 years ago

“I have recently planted spring bulbs which arrived late last year. I found that approximately sixty percent of the bulbs were soft and muchy. Very disappointed and will not be ordering bulbs from you in the future”

Helpful Report

Posted 2 years ago

Hello, We're sorry to hear that your bulbs arrived in poor condition. Please contact customercare@farmergracy.com with further details and we will of course look into this for you. All the best, Farmer Gracy Customer Care

Posted 2 years ago

“My second order arrived quite quickly and everything looks fine, but my first order still not received !”

Helpful Report

Posted 2 years ago

Hello, Some varieties you have ordered may not be ready to be sent just yet, but will be shipped as soon as they are. Everything will be sent at a good time for planting. Please contact customercare@farmergracy.com and we'll be happy to check it for you. All the best, Farmer Gracy Customer Care

Posted 2 years ago

“Took far too long to arrive. By the time they came the ground was frozen solid and they could not be planted. Here in Scotland the ground will probably not thaw until the spring.”

Helpful Report

Posted 2 years ago

Hello, Deliveries are currently around 10 business days and when ordering later in the season there is a chance that soil will be frozen when your bulbs arrive. If that's the case, it is best to choose a day or afternoon when the soil is thawed to plant your bulbs into borders, or they can be planted anytime up until late December in pots with compost. All the best, Farmer Gracy Customer Care

Posted 2 years ago

“Refused my order , saying summer bulb sale was over . But they accepted my other order 1 hour earlier”

Helpful Report

Posted 2 years ago

“Very disappointed with delivery timings. Half my order has still not arrived almost three and a bit weeks after I ordered it. Would think twice about ordering from Farmer Gracy again unfortunately.”

Helpful Report

Posted 2 years ago

Hello, We're sorry to hear that you have only received part of your order. Please contact customercare@farmergracy.com so we can look into this for you. All the best, Farmer Gracy Customer Care

Posted 2 years ago

“Bulbs are great but delivery not that good 10 days they say 16 days latter”

Helpful Report

Posted 2 years ago

“Bulbs did not arrive. Happy to resend order but some bulbs out of stock so replacements had to be found. By this time the sale was on and I would have been as well buying in sale. Farmer Gracy were unwilling to compensate for the sale price. Also we’re quite impatient while I was trying to find alternatives. Sorry I am not in the habit of giving a review but I do feel I was given a bad deal. I doubt if you will post this review.”

Helpful Report

Posted 2 years ago

Hello, We're sorry to hear that you had a poor experience, and apologise if there was any misunderstanding. If a parcel is lost in transit, we will replace the order completely free-of-charge to you, at our cost. Alternatively we can issue a refund for the order if you prefer, which allows to you reorder if you choose. If anything is still unresolved or you have any further queries, please do get back in touch with us at customercare@farmergracy.com. All the best, Farmer Gracy Customer Care

Posted 2 years ago

“I ordered what was supposed to be an xxl yellow crown peony. And get very skinny (1/4th of the advertised size). After complaining, I received another root which was even smaller than the first one. I have been told then that peony comes in all shapes and size and that the number eyes that matters. The first one has 3 eyes and the 2nd one had 5. For sure, even 5 doesn’t qualify for an xxl root. Disappointed and by the product and by the aftersales”

Helpful Report

Posted 2 years ago

“I purchased 90 fritillary bulbs. Upon arrival, around 25% were rotting with blue mould, another 25% were shriveled and no use. The quality was terrible. On the plus side I did contact customer services who quickly sent out a replacement pack without quibbling. These were much better (though they still had about 5% with heavy blue mould.)”

Helpful Report

Posted 2 years ago

Hello, We're sorry to hear that some of your replacements were also deteriorating. Please contact customercare@farmergracy.com if you do not have the full quantity of healthy bulbs ordered and we'll be happy to assist further. All the best, Farmer Gracy Customer Care

Posted 2 years ago

Helpful Report

Posted 2 years ago

“Having dealt with Thompson&Morgan, UCS, You Garden, and Gardening Direct during the past year I have to relate Farmer Gracy has the longest delivery times. Also their couriers, during their tracking process, do not always identify the product being delivered and in some cases do not identify the sender.”

Helpful Report

Posted 2 years ago

Hello, We ship seasonally which means that orders aren't always shipped straight away. Our shipping schedule (link below) explains in more detail: https://www.farmergracy.co.uk/pages/shipping-delivery-schedule All the best, Farmer Gracy Customer Care

Posted 2 years ago

“Last year I bought a number of specialist tulips which were very poor . I alsoI purchased a nonverbal of perennials and not one survived in my garden which grow a wide range of shrubs climbers perennials and annuals . I did make a purchase this year and if they do not perform it will be my last . Sorry”

Helpful Report

Posted 2 years ago

Hello, We're sorry to hear that you haven't had success with some of your plants. Please contact customercare@frmergracy.com with further detail so we can assist you. All the best, Farmer Gracy Customer Care

Posted 2 years ago

“A lot smaller than the one imaged. Yes it has the required number of eyes, but a smaller base, just a bit larger than the size of my fist…. Not a football size like the one imaged.”

Helpful Report

Posted 2 years ago

Hello, Peony bare roots are naturally different shapes and sizes, but should have the correct number of eyes/buds. Please do contact customercare@farmergracy.com for further assistance. All the best, Farmer Gracy Customer Care

Posted 2 years ago

“Having dealt over the past year with Thompson&Morgan, Gardening Direct, UCS, You Garden I have discovered that Farmer Gracy has had the longest delivery times.”

Helpful Report

Posted 2 years ago

Hello, We ship seasonally, which means that orders aren't always shipped immediately. This is explained in more detail in our shipping schedule (link below) https://www.farmergracy.co.uk/pages/shipping-delivery-schedule All the best, Farmer Gracy Customer Care

Posted 2 years ago

“I ordered 60 narcissus bulbs (Bridal crown and Acropolis). 14 bulbs came moldy, mushy or hollow. Very annoying.”

Helpful Report

Posted 2 years ago

Hello, We're sorry to hear that some of your bulbs have deteriorated. Please ensure you contact customercare@farmergracy.com for replacements. All the best, Farmer Gracy Customer Care

Posted 2 years ago

“Over the years I have bought bulbs from them, I always forget that every time I come away feeling a little shortchanged but then after a couple of years when I see a new variety I buy from them again, but despite my excitement when I receive the box, after I open it, there is always a sense of having been let down. The ranunculus corms, were all the smallest corm size you can get for ranunculus, and they never truly give you the number you wanted because 2-3 out of the 10 corms will always be tiny, damaged and not usable. Even sellers on Ebay I buy from, say if you buy 10 corms will give you 12 even if they are smaller ones. I also bought Globemaster alliums, of the 5 which were all supposed to be 22+size, I had a 17cm, 19cm, 20cm, 20.5 cm and a 23 cm, the 23 cm and the 19 cm ones had rot, the 23 cm had extensive rot at the top to the tip of the bulb and the other had basal plate rot. They arrived covered in old brown soil, which I guess hid the rot. I generally peel allium and tulip bulbs before I plant them to check them. Sigh, I don't seem to learn my lesson about this seller. Always disappointing. My first order was in early Oct 2022, the delivery itself took 10 days from order date. I'm so sad now that I bought 80 ranunculus corms from them and the other 2 orders will be arriving soon, nothing to look forward to.”

Helpful Report

Posted 2 years ago

Hello, We're sorry to hear that you are disappointed with your bulbs. Naturally, they are all different sizes but normally all are of a flowering size and will give a good display. Please note that Italian Ranunculus bulbs are much smaller than standard ranunculus bulbs. If any of the bulbs have areas of rot, please send photos to customercare@farmergracy.com who will arrange replacements for you. All the best, Farmer Gracy Customer Care

Posted 2 years ago

Farmer Gracy is rated 4.7 based on 34,352 reviews