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Falcon Enamelware Reviews

4.5 Rating 2,028 Reviews
86 %
of reviewers recommend Falcon Enamelware
4.5
Based on 2,028 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email
Read Falcon Enamelware Reviews
Fantastic! Amazing quality, quick delivery, beautiful plates and cups. I want more😀
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Posted 5 years ago
I’ve been looking for durable cups for kids that aren’t plastic. These are perfect! Durable, great colors and fun to drink out of.
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Posted 5 years ago
Great quality products but we had a lot of problems with the delivery to Spain. Customers must be aware that now to EU you will have to pay a tax fee (over 50 euros) on delivery which we were not warned about when purchasing. When I complained about the unexpected and hefty fee I was told it was posted in the website clearly - which I was disappointed by as I dont think including that in the small print counts as transparency. We had loads of problems getting the package, Falcon didnt help us with the fee or offer to contribute any money (I didnt even get an apology) and response time was slow. Really not the best customer service I have ever received which is a shame as I really like the products and would have bought again if not for these issues.
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Posted 5 years ago
We received the beautiful products very soon after our order. One cup was chipped, and a very friendly customer service arranged for replacement straight away. It has been a pleasure shopping with you.
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Posted 5 years ago
Very satisfied, a lovely product in an amazing colour.
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Posted 5 years ago
I am very happy with all my falcon ware and use it on a daily basis. Would 100% recommend it, its pretty and very durable, I will be buying more.
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Posted 5 years ago
I was looking for a black enamel utensil pot and came across Falcon. The pot is a great size and shape, was competitively priced and promptly delivered. I am very pleased with it.
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Posted 5 years ago
Great products and even better customer service. A small issue was resolved instantly. Can’t recommend highly enough.
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Posted 5 years ago
So happy with my teapot ! Can’t wait to add to my collection . Really good quality and gorgeous design thank you
Falcon Enamelware 5 star review on 14th March 2021
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Posted 5 years ago
Purchased the jug and tumblers set, in grey, along with two extra tumblers for my nephew & his girlfriend as a house warming present. They really love them.
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Posted 5 years ago
Excellent durable product. Perfect stacking very useful.
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Posted 5 years ago
Great product, beautiful and well made....just a bit pricey!
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Posted 5 years ago
Simply brilliant. Great enamelware and the service was great, quick and very well packaged.
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Posted 5 years ago
Great quality - really pleased with my order.
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Posted 5 years ago
The whole experience with Falcon Enamelware is total joy. From the amazingly fast delivery times to the United States to the timeless, form meets function pieces. Total joy.
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Posted 5 years ago
My second shipment has not yet arrived. The refund for the first shipment, which I requested, was only issued after much delay, and only when I followed up.
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Posted 5 years ago
Hi May, As mentioned in our email to you, the tracking on your second (replacement) shipment shows it was delivered to your address. This could now mean it has been lost as you were unavailable at the time. We will arrange for a replacement to be sent out. Regards, The Falcon Enamelware team
Posted 5 years ago
Love the range of products and colours. Smooth transaction and quick delivery!
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Posted 5 years ago
One of my mugs arrived with a black mark on it.
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Posted 5 years ago
Hello, Please accept my apologies for the damaged item you received, I am afraid that occasionally products do get damaged during delivery. Can you please us on info@falconenamelware.com and we can arrange for a replacement to be sent out to you? Kind regards, The Falcon Enamelware team
Posted 5 years ago
The mugs and teapot are excellent. Just what I wanted. Its a shame its now made in China.
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Posted 5 years ago
Beautiful items arrived promptly and well packed. Second purchase and am thrilled again!
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Posted 5 years ago
Falcon Enamelware is rated 4.5 based on 2,028 reviews