Falcon Enamelware Reviews

Name: Falcon Enamelware
Rating: 4.54

4.5 Rating 1,868 Reviews

87 %

of reviewers recommend Falcon Enamelware

4.5

Based on 1,868 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Falcon Enamelware 5 star review on 21st August 2024

Barbara Bhan

Falcon Enamelware 5 star review on 12th August 2024

Pam Eshelman

Falcon Enamelware 5 star review on 2nd April 2024

Tracy Leipsic

Anonymous

Anonymous // 01/01/2019

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“Beautifully made, simple yet elegant and very practical”

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Posted 1 day ago

“We're trying to reduce the number of plastic items we use on a daily basis and Falcon Enamelware tumbler's came highly recommended. We bought a bunch to replace our plastic cups we had used for years. My wife isn't a huge fan of change, but she has slowly been won over by them. They are more attractive than our previous cups, they are strong and durable, and they don't stain easily. They have a nice feel to them. And, no plastic. We're sold. I think it will be Falcon Enamelware tumblers from now on.”

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Posted 3 days ago

“The product is amazing. The $400 bill from Fedex for tarriffs on the products is not.”

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Posted 5 days ago

“After seeing a very positive Wirecutter review, I was excited to get two pitchers for my wife's birthday. I didn't look carefully, but had not appreciated that this would involve international shipping. The package was held up for weeks in customs and arrived long after the event (and initially estimated arrival date). I do appreciate the customer service representative (Andeela) who kept me up to date on the shipment. When they arrived, one of the pitchers had a piece of chipped enamel (photo attached).”

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Posted 1 week ago

Hello Peter, Our apologies for the damaged item you received, occasionally products do get damaged during delivery. Would you like this replaced or refunded? Regards, The Falcon Enamelware team

Posted 6 days ago

“My order is stuck in customs and I have emailed a few times and don't seem to be getting anywhere??”

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Posted 1 week ago

Hi Jessica, I have chased this again and as mentioned to you via email, customs have confirmed they have everything they need. They are an independent body and their wait time is hard to gauge. Thank you for your patience and I hope this is delivered to you as soon as possible. Regards, The Falcon Enamelware team

Posted 1 week ago

“The cereal bowls chip very easily. I will not ever order again if the terrifs remain! I was charged 150.00 for terrifs on a 270.00 Falconware order. This came as a seperate bill from Fed Ex. I am still in shock!”

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Posted 1 week ago

Hello, Falcon Enamelware is made from a porcelain enamel, which is a powdered glass bonded onto steel. If a product is dropped/hit against something, the porcelain will chip as it is just glass fused onto metal. The metal core will never break but chips cannot be avoided. All of the materials used in our products are non-toxic and are still safe to use even in the event of the enamel chipping and exposure of the steel. Unfortunately, due to current US trade regulations, Falcon Enamelware products shipped to the United States are subject to import duties and taxes upon arrival. Any applicable charges are determined by US Customs, are outside of our control, and must be paid by the recipient. Regards, The Falcon Enamelware team

Posted 1 week ago

“I have purchased 2 of the 3 pt pitchers: a black one for my sister at Christmas (which is now holding bright peonies on her hearth) and a pale green for my brother and his wife's house warming. They are so beautiful as vases or drink holders. Shipping is always quick and very well packed. I did have a wrinkle this time because of the tariffs I think. Guess they were trying to decide if I needed to pay 10%, 25%, or 50% more.🤨. Luckily it was too complicated and no tariff was charged. 😁”

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Posted 1 week ago

“Beautiful and a huge Mother's day hit!”

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Posted 3 weeks ago

“I just love this enamal ware and have been using it over a week now. It also cleans brilliantly. So colourful too oven to table”

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Posted 3 weeks ago

“Love love love my new cups, plates and bowls. Got these for my kiddos to enjoy and they are perfect!”

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Posted 1 month ago

“Hello … this is not for the public ! I had wanted to get in touch …. I love Falconware and recently bought a few things for my daughter . I had them delivered to her home. Unfortunately, on opening the parcel my daughter saw that the lovely tall jug was chipped . She did tell me and I waited until I was visiting to look . It does make a difference to the jug … I hope this is an appropriate place to communicate! Fiona Stoppard”

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Posted 1 month ago

“Excellent product great quality, fast efficiant delivery, should last many years.”

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Posted 1 month ago

“have not used enough to make a good review”

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Posted 1 month ago

“Fast efficient service. Great products.”

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Posted 1 month ago

“Excellent quality goos and quick delivery!”

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Posted 1 month ago

“I love my “tumbler” cups and everyone admires them! Also love that they stack so well—great for my NYC kitchen.”

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Posted 1 month ago

“Pay attention to custom fees. If you order outside the UK be prepared to pay an extra 1/3 of what you paid already just in customs.”

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Posted 1 month ago

Hi Miguel, Unfortunately customs fees are out of our control and we do state the charges on our banner and delivery pages for different countries. Regards, The Falcon Enamelware team

Posted 1 month ago

“I just adore my new Falconware! I look forward to filling them with summer flowers”

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Posted 1 month ago

“Had to return as cups were smaller than what were sold previously.”

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Posted 1 month ago

“Sizing is hard to establish from images would recommend ref point in pictures. the mini tumblers that I got for my toddler are to small, and when stacking them they became stuck and this has damage the enamel.”

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Posted 1 month ago

Hi Ashleigh, We mention the sizing and volume of the mini tumblers in the product details. These are stackable so if you have any issues please write to us at info@falconenamelware.com Regards, The Falcon Enamelware team

Posted 1 month ago

Falcon Enamelware is rated 4.5 based on 1,868 reviews