Falcon Enamelware Reviews

Name: Falcon Enamelware
Rating: 4.51

4.5 Rating 2,023 Reviews

86 %

of reviewers recommend Falcon Enamelware

4.5

Based on 2,023 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email

Falcon Enamelware 5 star review on 21st August 2024

Barbara Bhan

Falcon Enamelware 5 star review on 12th August 2024

Pam Eshelman

Falcon Enamelware 5 star review on 2nd April 2024

Tracy Leipsic

Anonymous

Anonymous // 01/01/2019

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“Worst customer service.”

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Posted 1 day ago

Hello, We are still awaiting your return and I last wrote you to ask for a tracking number of the return. Have you received those emails from us? Regards, The Falcon Enamelware team

Posted 1 day ago

“Do not recommend. Charged me $60 extra with no notice.”

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Posted 4 days ago

Hello, Thank you for your order. We mention this on our banner, delivery information, product information and confirmation email. The FedEx bill is the newly implemented tariffs. This goes to the importing country via the courier. Due to current US trade regulations, Falcon Enamelware products shipped to the United States may be subject to import duties and taxes upon arrival. Any applicable charges are determined by US Customs, are outside of our control, and must be paid by the recipient. US IMPORT DUTIES & TARIFFS The customs clearance is the authorisation from US Customs and Border Protection (CBP) that lets imported goods enter the United States once all duties and tariffs – including the current Section 301 tariffs on enamelware – have been assessed. CBP assigns the paperwork to the courier FedEx. The courier pays the duties and tariffs on your behalf, then invoices you for these costs together with its own brokerage or handling charge before delivery. Charges vary and Falcon Enamelware cannot collect or influence them in advance. For further details, see the CBP guide to buying goods online: https://www.cbp.gov/trade/basic-import-export/internet-purchases. You are welcome to return the order but since this has cleared customs you will likely have to pay that bill and possibly contact them for a refund. Apologies but this is a difficult situation for us all and this is a charge that is from the courier to the US government. Regards, The Falcon Enamelware team

Posted 3 days ago

“Utterly obsessed with all our Falcon pieces to date. They’re the best roasting trays, the most durable picnic plates/ cups, the easiest pie dishes to clean and they all look great. Very happy and will be looking for excuses to buy more of the set!”

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Posted 4 days ago

“Love all Falcon Enamelware. Hard wearing and easy to clean.”

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Posted 4 days ago

“I've ordered several times, either as gifts to friends or for myself. High quality enamelware which always gets lots of compliments.”

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Posted 1 week ago

“The picture on the website was a great color red,the product was definatly orange. Nothing wrong with pichter but completly wrong color. Then what you don't but to retuen it , it has to be sent back to Ireland. Not worth ordering from again.”

Helpful Report

Posted 1 week ago

Hi Lindsay, Please write to us on info@falconenamelware.com Regards, The Falcon Enamelware team

Posted 1 week ago

“I purchased probably around 50 Falconware items in my most recent order and they are all stunning. I look forward to enjoying and using them for many years to come.”

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Posted 2 weeks ago

“Beautiful jug, bought as a gift and the recipient was very happy with it. It was well packed and received quickly.”

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Posted 3 weeks ago

“Excellent quality products.Would buy cookware again.”

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Posted 3 weeks ago

“It's made in China.”

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Posted 3 weeks ago

“We bought a pitcher and cups for our daughter who had been pining for them. They arrived so quickly and are absolutely lovely! I was surprised that there were no issues with shipping and that the package arrived so fast.”

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Posted 3 weeks ago

“Great customer service. A piece was delivered damaged and after reaching out to customer service they quickly remedied the issue and sent over a replacement. The enamelware is much lighter than I expected but I hope they will hold up over time.”

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Posted 3 weeks ago

“Love my teapot - great colour. Also really responsive customer service when a problem came to light - no quibbling. Top value.”

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Posted 1 month ago

“I really like Falcon Enamelware products — they’re beautifully designed and look great in the kitchen. Unfortunately, I’ve had to replace a few items after relatively minor knocks, as the enamel cracked and chipped. While this doesn’t affect usability, it does significantly impact the appearance, which is a shame given how nice they look when new. Lovely products overall, but they do require careful handling to keep them looking their best.”

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Posted 1 month ago

“Excellent quality product. Dishwasher proof. Nicely packaged with prompt dispatch. Thank you.”

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Posted 1 month ago

“Tea pot is just the cutest. I wouldn’t dream of hiding it in a cupboard. It sits on my stove proudly. I’ve been using it 3 times a day since receiving it.”

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Posted 1 month ago

“Sturdy, colorful. I am giving them to my husband, an avid gardener, to use for cut flower vases. A little pricey, I hesitated, but they are so unique it was worth it.”

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Posted 1 month ago

“Two of the enamel cups had chipped within 20 days, despite careful handling. Falconware refused to replace them. While they are pretty, these expensive items are poor quality, we regret buying these..”

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Posted 1 month ago

Hello, As per our email conversation, these did not arrive damaged and were not reported damage. Chips can occur during use. However, we have arranged a replacement and the damaged items are yours to keep. Regards, The Falcon Enamelware team

Posted 1 month ago

“I am so happy with my new Falcon enamelware. The tins warm up quickly so I may use a lower heat temp saving energy. So light and easy to clean. Thank you!!”

Falcon Enamelware 5 star review on 10th February 2026

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Posted 1 month ago

“I received beautiful products that are also toddler safe ! Also I had a very positive and effective exchange with your kind customer service team.”

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Posted 1 month ago

Falcon Enamelware is rated 4.5 based on 2,023 reviews