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Falcon Enamelware Reviews

4.5 Rating 2,030 Reviews
86 %
of reviewers recommend Falcon Enamelware
4.5
Based on 2,030 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Email
Read Falcon Enamelware Reviews
Gorgeous, happy colors, beautifully made!
Falcon Enamelware 5 star review on 5th May 2026
Helpful Report
Posted 3 days ago
I was delighted with my enamel ware, definitely lived up to expectations. I bought more tumblers as I was so thrilled with my original jug and tumblers . There were a couple of chips on these tumblers , very quickly after sending an email I was promised replacements. As yet they still haven't arrived so would appreciate a response. ... but I do love them! A brilliant gift from my daughter !
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Posted 2 weeks ago
Loved my measuring jug and new teapot
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Posted 1 month ago
I was so excited to recently get tumblers from Falcon. To accommodate adults and kids in our family, we purchased mostly regular-sized/multi-colored tumblers and 4 white and gray tall tumblers. Also the 3 pint jugs which make beautiful serving vessels or flower vases (I bought the gray-blue for myself, and gave one arranged with flowers as a gift). Colors are beautiful. Unfortunately, within weeks of receiving and days of unpacking, we noticed that the enamel on one tall tumbler is completely eroded not only on one area of the outside but also on the corresponding area inside (!) - we did not notice when it happened (it’s possible I put them away, stacked into our cupboards, without noticing it), but we had only used them once, for drinking water when it was observed (it had not been in dishwasher, only hand-rinsed before use). It was not dropped. I’m concerned that it either arrived like this or this could have happened with stacking - which is, I’m assuming, intended. See photos. Other tumblers are ok. These were expensive to buy and ship to the US - I can’t imagine buying a single cup to replace it, but this one can no longer be used. If it were just the exterior/cosmetic I could try to spot-paint, but it involves the drinking surface. I’ll email, but if this cannot be remedied or if this is common, it’s very disappointing and would not make sense for us to purchase these in the future.
Helpful Report
Posted 1 month ago
Hello, As mentioned in my email to you, The tall tumbler likely had impact during delivery and once used/washed the enamel chipped off. As mentioned, we can either replace or refund the Tall tumbler. Regards, The Falcon Enamelware team
Posted 1 month ago
Excellent quality ware, which I spotted on a trip to Iceland. One item had a small chip in it, but Ruby sorted it out quickly and professionally. Would definitely recommend and buy again
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Posted 1 month ago
Package was left on my doorstep on a busy road, loaf tin and pie dishes were damaged on arrival. Sent a email to customer service with no resposne. Very disappointed
Helpful Report
Posted 1 month ago
Hello, We have not had any emails from you, please could you check you have sent them to info@falconenamelware.com Regards, The Falcon Enamelware team
Posted 1 month ago
Beautiful and functional. And came fairly quickly despite the tariffs.
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Posted 1 month ago
Worst customer service.
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Posted 1 month ago
Hello, We are still awaiting your return and I last wrote you to ask for a tracking number of the return. Have you received those emails from us? Regards, The Falcon Enamelware team
Posted 1 month ago
Do not recommend. Charged me $60 extra with no notice.
Helpful Report
Posted 1 month ago
Hello, Thank you for your order. We mention this on our banner, delivery information, product information and confirmation email. The FedEx bill is the newly implemented tariffs. This goes to the importing country via the courier. Due to current US trade regulations, Falcon Enamelware products shipped to the United States may be subject to import duties and taxes upon arrival. Any applicable charges are determined by US Customs, are outside of our control, and must be paid by the recipient. US IMPORT DUTIES & TARIFFS The customs clearance is the authorisation from US Customs and Border Protection (CBP) that lets imported goods enter the United States once all duties and tariffs – including the current Section 301 tariffs on enamelware – have been assessed. CBP assigns the paperwork to the courier FedEx. The courier pays the duties and tariffs on your behalf, then invoices you for these costs together with its own brokerage or handling charge before delivery. Charges vary and Falcon Enamelware cannot collect or influence them in advance. For further details, see the CBP guide to buying goods online: https://www.cbp.gov/trade/basic-import-export/internet-purchases. You are welcome to return the order but since this has cleared customs you will likely have to pay that bill and possibly contact them for a refund. Apologies but this is a difficult situation for us all and this is a charge that is from the courier to the US government. Regards, The Falcon Enamelware team
Posted 1 month ago
Utterly obsessed with all our Falcon pieces to date. They’re the best roasting trays, the most durable picnic plates/ cups, the easiest pie dishes to clean and they all look great. Very happy and will be looking for excuses to buy more of the set!
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Posted 1 month ago
Love all Falcon Enamelware. Hard wearing and easy to clean.
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Posted 1 month ago
I've ordered several times, either as gifts to friends or for myself. High quality enamelware which always gets lots of compliments.
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Posted 1 month ago
The picture on the website was a great color red,the product was definatly orange. Nothing wrong with pichter but completly wrong color. Then what you don't but to retuen it , it has to be sent back to Ireland. Not worth ordering from again.
Helpful Report
Posted 2 months ago
Hi Lindsay, Please write to us on info@falconenamelware.com Regards, The Falcon Enamelware team
Posted 1 month ago
I purchased probably around 50 Falconware items in my most recent order and they are all stunning. I look forward to enjoying and using them for many years to come.
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Posted 2 months ago
Beautiful jug, bought as a gift and the recipient was very happy with it. It was well packed and received quickly.
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Posted 2 months ago
Excellent quality products.Would buy cookware again.
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Posted 2 months ago
It's made in China.
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Posted 2 months ago
We bought a pitcher and cups for our daughter who had been pining for them. They arrived so quickly and are absolutely lovely! I was surprised that there were no issues with shipping and that the package arrived so fast.
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Posted 2 months ago
Great customer service. A piece was delivered damaged and after reaching out to customer service they quickly remedied the issue and sent over a replacement. The enamelware is much lighter than I expected but I hope they will hold up over time.
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Posted 2 months ago
Love my teapot - great colour. Also really responsive customer service when a problem came to light - no quibbling. Top value.
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Posted 2 months ago
Falcon Enamelware is rated 4.5 based on 2,030 reviews