Falcon Enamelware Reviews

Name: Falcon Enamelware
Rating: 4.54

4.5 Rating 1,868 Reviews

87 %

of reviewers recommend Falcon Enamelware

4.5

Based on 1,868 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Falcon Enamelware 5 star review on 21st August 2024

Barbara Bhan

Falcon Enamelware 5 star review on 12th August 2024

Pam Eshelman

Falcon Enamelware 5 star review on 2nd April 2024

Tracy Leipsic

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The cereal bowls chip very easily. I will not ever order again if the terrifs remain! I was charged 150.00 for terrifs on a 270.00 Falconware order. This came as a seperate bill from Fed Ex. I am still in shock!”

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Posted 1 week ago

Hello, Falcon Enamelware is made from a porcelain enamel, which is a powdered glass bonded onto steel. If a product is dropped/hit against something, the porcelain will chip as it is just glass fused onto metal. The metal core will never break but chips cannot be avoided. All of the materials used in our products are non-toxic and are still safe to use even in the event of the enamel chipping and exposure of the steel. Unfortunately, due to current US trade regulations, Falcon Enamelware products shipped to the United States are subject to import duties and taxes upon arrival. Any applicable charges are determined by US Customs, are outside of our control, and must be paid by the recipient. Regards, The Falcon Enamelware team

Posted 1 week ago

“have not used enough to make a good review”

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Posted 1 month ago

“The product is fine .. I purchased this as a gift from you but later found it on various sites for half the price I paid which was very disappointing... When you think you are supporting a company”

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Posted 4 months ago

“Very expensive but nice products”

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Posted 4 months ago

“The products look very nice and efficient. Good customer service.”

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Posted 4 months ago

“Simple, clean, utilitarian - just right! And a great price.”

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Posted 4 months ago

“Great product, with a stylish design However, I was shocked to see the cost of shipping to the US. The pitcher was $60 and the shipping was $45! Had I realized this this on purchase, I would have cancelled”

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Posted 4 months ago

“I bought the bake set and in my opinion is missing a tray for 2 so it goes from 1 to 4 so I had to but enamel trays for 2 somewhere else. Also a bit disapointed finding that is no longer made in Englad (like everything else this days).”

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Posted 4 months ago

“I loved the cups. The bread pan looks great, but I haven't tried it yet. I did not love the tea kettle - too small, and I did not see instructions on use of the kettle. Also, it is disappointing that a company that began in England now has it's product made in China.”

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Posted 4 months ago

“They are cheaper in Morrisons!! Should have returned them.”

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Posted 5 months ago

Hi Bryn, Thank you for your order. We don't sell in Morrisons, that could have been a different enamelware brand. The products we sell are exclusive to our company and therefore have the Falcon crest stamped on the bottom. We specialise in the gift packaged sets and the new coloured ranges and our packaging is exclusive to our company. All of our products are listed on our website: www.falconenamelware.com and because our products are exclusively sold by us we have a separate pricing structure to the other unbranded products. I do hope this explains things, but if you have any further queries, please let us know. Kind regards, The Falcon Enamelware team

Posted 5 months ago

“Nice piece of enamelward, but there are a few blemishes on the inside of the handle.”

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Posted 6 months ago

Hello, Thank you for your patience. This looks like it is out for delivery today. Regards, The Falcon Enamelware team

Posted 6 months ago

“The plates a lovely. The pitcher arrived with multiple chips so I am less happy with that”

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Posted 8 months ago

“The enamel cup and platter I bought are of very good quality, the best I have ever bought and would buy more. My only criticism is the lip around the tunbler. Not very easy to drink out of”

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Posted 8 months ago

“I love the products but each product I order seems to have something wrong with it. The first item I ever bought was a pitcher, and it had places at the bottom interior where the enamel never reached and now those rust whenever I put liquid in the pitcher. i was truly praying that the current order would not have something wrong with it but I was disappointed again.”

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Posted 9 months ago

Hello, Thank you for your order. If you are unhappy with your order please write to us at info@falconenamelware.com with some photos of the damages/imperfections. We would not expect you to return imperfect or damaged items. Regards, The Falcon Enamelware team

Posted 9 months ago

“Love the uniqueness of enamelware but wonder if it may be too delicate and difficult to keep in good condition Two of my pieces, a tumbler and a plate arrived with chips already. Not sure if Falcon will send me replacements.”

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Posted 9 months ago

Hi, Thank you for your order. Please accept our apologies for the damaged item you received, occasionally products do get damaged during delivery. Can you please email us a photo of the damaged items to info@falconenamelware.com and we can look into replacing or refunding these for you. Kind regards, The Falcon Enamelware team

Posted 9 months ago

“They are well made and look good, but I wish the cups were a bit bigger and the colors a bit more vibrant. Some of the color choices for the cups are pretty muted and feel random.”

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Posted 10 months ago

“Love the product, not the shipping charges”

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Posted 10 months ago

“I bought the fruit bowl as a present for my son and daughter in law, easy to order, slight problem with delivery, but in got here in time, they are both really pleased with it and put their fruit in it straight away, looks lovely on their island in the kitchen, good quality and well finished”

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Posted 10 months ago

“The pitcher is really beautiful and well made. My only disappointment was that it is smaller than I thought it would be and I was shocked when I saw how much the shipping was. I hit buy when I saw the shipping cost. Because I would have canceled the order had I seen that first.”

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Posted 10 months ago

“Lovely colors. Good weight and feel in the hands. A little disappointed that we were able to chip one already on the rim. But otherwise Tiger seem extremely durable.”

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Posted 10 months ago

Falcon Enamelware is rated 4.5 based on 1,868 reviews