Falcon Enamelware Reviews

Name: Falcon Enamelware
Rating: 4.52

4.5 Rating 1,939 Reviews

86 %

of reviewers recommend Falcon Enamelware

4.5

Based on 1,939 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Falcon Enamelware 5 star review on 21st August 2024

Barbara Bhan

Falcon Enamelware 5 star review on 12th August 2024

Pam Eshelman

Falcon Enamelware 5 star review on 2nd April 2024

Tracy Leipsic

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love them, but the underside isnt perfect.”

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Posted 1 week ago

“I saw the enamel jug in a restaurant and was pleased to find it on your website. I love the colour and it is so useful for water ad other drinks.”

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Posted 4 weeks ago

“I have a number of Falcon Enamelware products, which I enjoy using - they're functional and stylish. But I have a suggested addition to the Falcon range - I have an old enamelware steamer saucepan (traditional white with blue rim), probably Polish, which I bought very many years ago, but use all the time. I would love to replace it with a new one and wondered whether Falcon would consider producing this as part of this excellent range... I'm sure lots of people would want one!”

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Posted 1 month ago

“Your products are lovely, but I will never order again. I just received an invoice from FedEx for $91 in additional fees. I realize that's not your fault, it's recent tarrifs, but I'm deeply unhappy to pay such a large sum without advance warning. I won't be ordering from you again, which is truly too bad because your products are beautiful and seem like they're high quality.”

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Posted 2 months ago

Hello Megan, Thank you for your order. Yes, we charge the tariff fee back to the customer. We mention this on our banner, delivery information and product information. Any applicable charges are determined by US Customs, are outside of our control, and must be paid by the recipient. Charges vary and Falcon Enamelware cannot collect or influence them in advance. For further details, see the CBP guide to buying goods online: https://www.cbp.gov/trade/basic-import-export/internet-purchases. Regards, The Falcon Enamelware team

Posted 2 months ago

“I am totally satified with the products, the colors and the sizes corresponds to what is announced on the websites. On the other end, the delivery took 4 weeks and the new custom policies is not satisfiyng at all. I had to pay 18 € for the delivery by Fedex plus another 53 € (VAT for France) on a second bill. Second bill I've never heard of and I received two letters from a private collecting society for the taxes.”

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Posted 2 months ago

“Beautiful items! We made a claim and the help and quick response were impressive.”

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Posted 2 months ago

“The jug and cups we bought are beautiful but probably not as high quality as we were hoping for with the price point. The paint is splattered around the edges of the rims on the majority of the cups.”

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Posted 2 months ago

“Beware the tariff that will shock you.”

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Posted 2 months ago

“Very happy with the product but disappointed to discover it's made in China as I thought I had picked a British company.”

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Posted 3 months ago

“products was very good”

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Posted 3 months ago

“I love the look and utility of the enamel cups, speed of delivery was good. The only issue I have is that when I received them I realized the curved lip of the cups is really wide. I always have to try not to dribble when the lip is that wide. I wish there were a way to create a slimmer lip. I will keep the lovely cups anyway.”

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Posted 3 months ago

“The cereal bowls chip very easily. I will not ever order again if the terrifs remain! I was charged 150.00 for terrifs on a 270.00 Falconware order. This came as a seperate bill from Fed Ex. I am still in shock!”

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Posted 5 months ago

Hello, Falcon Enamelware is made from a porcelain enamel, which is a powdered glass bonded onto steel. If a product is dropped/hit against something, the porcelain will chip as it is just glass fused onto metal. The metal core will never break but chips cannot be avoided. All of the materials used in our products are non-toxic and are still safe to use even in the event of the enamel chipping and exposure of the steel. Unfortunately, due to current US trade regulations, Falcon Enamelware products shipped to the United States are subject to import duties and taxes upon arrival. Any applicable charges are determined by US Customs, are outside of our control, and must be paid by the recipient. Regards, The Falcon Enamelware team

Posted 5 months ago

“have not used enough to make a good review”

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Posted 5 months ago

“The product is fine .. I purchased this as a gift from you but later found it on various sites for half the price I paid which was very disappointing... When you think you are supporting a company”

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Posted 8 months ago

“Very expensive but nice products”

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Posted 8 months ago

“The products look very nice and efficient. Good customer service.”

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Posted 8 months ago

“Simple, clean, utilitarian - just right! And a great price.”

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Posted 8 months ago

“Great product, with a stylish design However, I was shocked to see the cost of shipping to the US. The pitcher was $60 and the shipping was $45! Had I realized this this on purchase, I would have cancelled”

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Posted 8 months ago

“I bought the bake set and in my opinion is missing a tray for 2 so it goes from 1 to 4 so I had to but enamel trays for 2 somewhere else. Also a bit disapointed finding that is no longer made in Englad (like everything else this days).”

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Posted 8 months ago

“I loved the cups. The bread pan looks great, but I haven't tried it yet. I did not love the tea kettle - too small, and I did not see instructions on use of the kettle. Also, it is disappointing that a company that began in England now has it's product made in China.”

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Posted 9 months ago

Falcon Enamelware is rated 4.5 based on 1,939 reviews