Falcon Enamelware Reviews

Name: Falcon Enamelware
Rating: 4.53

4.5 Rating 1,919 Reviews

87 %

of reviewers recommend Falcon Enamelware

4.5

Based on 1,919 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Falcon Enamelware 5 star review on 21st August 2024

Barbara Bhan

Falcon Enamelware 5 star review on 12th August 2024

Pam Eshelman

Falcon Enamelware 5 star review on 2nd April 2024

Tracy Leipsic

Anonymous

Anonymous // 01/01/2019

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“The product is great. However, I got a bill for $122.21 in import taxes on a $304 order. I realize this isn't Falcon Ware's fault or responsibility, but it's nuts. I would not have ordered these items if I had known.”

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Posted 1 month ago

“I love Falcon Enamelware, always have for years and I cannot fault any items that I've purchased. My only disappointment was that I had to buy a set to get the items I wanted. I would like if I could buy single pieces to replace just the bits I have that have worn out.”

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Posted 1 month ago

“Good service and lovely product but postage is expensive!”

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Posted 1 month ago

“I simply love Falcon Enamel ware! I bought sets of blue and white plates and bowels to use outside for picnics and at the beach. It's sturdy, attractive and functional. I bought different colored cups for my grandchildren so they knew which one was theirs' .”

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Posted 1 month ago

“LOVE LOVE LOVE my pitcher! It handles well, holds more than it appears to, and looks gorgeous.”

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Posted 1 month ago

“I like what I orderd but one of the small tumbles chipped the first time I hand washed it.”

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Posted 1 month ago

Hi Mary, Falcon Enamelware is made from a porcelain enamel, which is a powdered glass bonded onto steel. If a product is dropped/hit against something, the porcelain will chip as it is just glass fused onto metal. The metal core will never break but chips cannot be avoided. All of the materials used in our products are non-toxic and are still safe to use even in the event of the enamel chipping and exposure of the steel. If you have any concerns please write to us at info@falconenamelware.com Regards, The Falcon Enamelware team

Posted 1 month ago

“I ordered a set of plates, bowls and cups to have in our campervan. The quality of the products is fantastic, heavy enough to feel sturdy and colourful as well. Prompt delivery with every item carefully wrapped for safety.”

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Posted 1 month ago

“Very happy with the product but disappointed to discover it's made in China as I thought I had picked a British company.”

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Posted 1 month ago

“Perfect set, perfect service! Thank you for your assistance!”

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Posted 1 month ago

“Super designs and super colours!”

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Posted 1 month ago

“products was very good”

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Posted 1 month ago

“Fantastic product and excellent service from order to delivery”

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Posted 1 month ago

“I took a chance on ordering from the UK which entailed highish shipping charges because I love the enamel jugs I picked out. They were as lovely as I had hoped except once arrived with a few chips around the rim (the other was perfect). It took one short email to the company and they offered to send a replacement with no need to ship the damaged one back (which would. entail more shipping costs on my part). The company was so pleasant and responsive and the product was all that I had hoped! Thanks to the Falcon Team! Kris O”

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Posted 1 month ago

“Elegant design in a taditional way, jug and neat mugs arrived very well packaged.”

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Posted 1 month ago

“Recently have a dinner party where I put the large jug and the multicoloured tumblers out and everybody complimented them and asked where they were from. I’d imagine you’ll be getting some more orders now. I love how you put ice in them. It keeps the drink really cold perfect in this hot weather. And they’re so pretty.”

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Posted 2 months ago

“I love the look and utility of the enamel cups, speed of delivery was good. The only issue I have is that when I received them I realized the curved lip of the cups is really wide. I always have to try not to dribble when the lip is that wide. I wish there were a way to create a slimmer lip. I will keep the lovely cups anyway.”

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Posted 2 months ago

“Bought as a gift set for wedding anniversary present but arrived in 3 separate cardboard boxes not in presentation box. Also very disappointed to find goods made in China, also same Falconware items available from an eBay retail seller at more than £20.00 cheaper ! Not very impressed.”

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Posted 2 months ago

Hello, Thank you for your order. We are sorry to hear you are disappointed. We package them in cardboard boxes and individually to avoid damage in transit. However, we will pass your feedback on. There are many enamelware brands and ours are stamped with our crest at the bottom, other retailers may be selling different brands. Regards, The Falcon Enamelware team

Posted 1 month ago

“These are versatile and rustic look for any occasion”

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Posted 2 months ago

“I bought an orange 3 litre jug to put in the fridge for cold water. The enamel does not taint the water and with the addition of a fitted cork lid (purchased separately) it works very well”

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Posted 2 months ago

“Glorious products , delighted with my purchases.Beautifully packed as well”

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Posted 2 months ago

Falcon Enamelware is rated 4.5 based on 1,919 reviews