Falcon Enamelware Reviews

Name: Falcon Enamelware
Rating: 4.54

4.5 Rating 1,869 Reviews

87 %

of reviewers recommend Falcon Enamelware

4.5

Based on 1,869 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Falcon Enamelware 5 star review on 21st August 2024

Barbara Bhan

Falcon Enamelware 5 star review on 12th August 2024

Pam Eshelman

Falcon Enamelware 5 star review on 2nd April 2024

Tracy Leipsic

Anonymous

Anonymous // 01/01/2019

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“Sizing is hard to establish from images would recommend ref point in pictures. the mini tumblers that I got for my toddler are to small, and when stacking them they became stuck and this has damage the enamel.”

Helpful Report

Posted 1 month ago

Hi Ashleigh, We mention the sizing and volume of the mini tumblers in the product details. These are stackable so if you have any issues please write to us at info@falconenamelware.com Regards, The Falcon Enamelware team

Posted 1 month ago

“I am crazy in love with my enamel tumblers! I bought 30 tumblers to use as party favors in a baby shower. The many color options are brilliant and fun and the quality is perfect! I can't wait to purchase more items from Falcon Enamelware.”

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Posted 1 month ago

“I really enjoy your cookware.”

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Posted 1 month ago

“Beautiful and stylish 😊”

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Posted 1 month ago

“You haven’t replied to me! My cup was packed damaged and useable”

Helpful Report

Posted 1 month ago

Hi Vanessa, We replied to you 7 days ago about sending out a replacement. The tracking on your replacement says it was delivered on 9th April. If this hasn't been received, please email us at info@falconenamelware.com Regards, The Falcon Enamelware team

Posted 1 month ago

“I bought the Enamelware plates, tumblers and jug in Pigeon Grey to replace our plastic outdoor tableware. They look very stylish and are wearing well.”

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Posted 2 months ago

“Like the look, cleans up easy, just the right size. I am very satisfied.”

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Posted 2 months ago

“Lovely mug bought for my partner, he loves it! Quick delivery too, thanks.”

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Posted 2 months ago

“Lovely items! We ordered a pitcher and set of small drinking cups. Using all items daily. Light weight, pleasant to use and very attractive.”

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Posted 2 months ago

“Great company, great product support and great products.”

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Posted 2 months ago

“We have been looking for a light weight but large capacity water jug for ages and this is perfect. I initially bought the seconds version and was disappointed in how flawed it was. Contacted Falcon who offered to replace it immediately. Decided to go for full price version (paid the difference) - Falcon super responsive via email, process very smooth and easy, delivery fast. Excellent customer service.”

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Posted 2 months ago

“Extortionate postage for small items - I tried to buy via a stockist in person but their range was meagre. They are great items, but the wraparound service is out of touch.”

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Posted 2 months ago

Hello, We are always looking for cheaper shipping alternatives but the price of shipping has increased significantly. We offer free shipping on orders over £95. We also have a showroom in London which hosts our entire range. Regards, The Falcon Enamelware team

Posted 2 months ago

“Good quality and really pleased, I purchased some items including a mug and a side plate as I run an Instagram foodie pages based on wartime meals and treats and these work perfectly for my presentation giving that wartime feel and extra costing. I love them.”

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Posted 3 months ago

“The products are great and really well made. I’m really pleased with them and would recommend. However I would not recommend DHL as a delivery service and they were awful and my products went backwards and forwards to the warehouse”

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Posted 3 months ago

“Really lovely products and excellent customer service if you have a problem.”

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Posted 3 months ago

“in love with the elegant enamelware pieces. The colors are lovely as well as the shapes. While the mugs get pretty hot, I am coping. ;-) Too pretty not to use!”

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Posted 3 months ago

“Sturdy attractive enamelware with vintage aesthetic carefully packaged and items as pictured.”

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Posted 3 months ago

“I have yet to receive my order placed on February 3rd as a Valentine's gift.”

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Posted 3 months ago

Hi David, Our apologies for this but as mentioned in our email to you, you can view the tracking and it shows it is with the local partner and should be out for delivery. It has been 12 working days today so this is approximately how long our economy service takes to be delivered. Regards, The Falcon Enamelware team

Posted 3 months ago

“Hello, Please reach out to me. I have not received my Falcon Enamelware that I purchased on line and am unable to find an email or phone number to reach out to you. elizabethcvogel@gmail.com”

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Posted 3 months ago

“Beautiful, simple and comforting, Falcon bakeware says home to me. Not only do the tins look good but I now won't try and make a crumble in anything else. The tins cook the best crumbles both savoury and sweet. Customer services are also very good, replacing two of my tins without fuss or bother giving me the confidence to spend another £200 with them - thank you Falcon.”

Helpful Report

Posted 3 months ago

Falcon Enamelware is rated 4.5 based on 1,869 reviews