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Falcon Enamelware Reviews

4.5 Rating 2,089 Reviews
86 %
of reviewers recommend Falcon Enamelware
4.5
Based on 2,089 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
Greater than 80%
Customer Service
Communication Channels
Email
Read Falcon Enamelware Reviews
“Love our Falcon enamelware pieces! They are beautiful, durable and functional, and we use multiple items daily. The only thing we wish was different, is that they would make a larger rectangle ‘serving’ tray!”
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Posted 2 months ago
“The products are great but the shipping costs were outrageous. Shipping cost more than the three items I purchased.”
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Posted 2 months ago
Hi Peter, Customs fees are added at checkout and making shipping very expensive. We are always working to improve the price but unfortunately the tariffs are out of our control. Regards, The Falcon Enamelware team
Posted 2 months ago
“I didn't know how much I love enamelware until I purchased these for myself!!!”
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Posted 2 months ago
“Expensive, but nicely made. It's early days, but the tumblers and jug are wearing well. Easy to clean and handle and take being heated up very well. I particularly like the colour of the jug and hope that Falcon will produce cereal bowls of the same colour. They seem a bit expensive for such utilitarian objects.”
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Posted 2 months ago
“the order hasnt arrived yet, why are you asking for a review of an order that hasnt even shipped yet. i love your products but your spam mail is super annoying”
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Posted 2 months ago
Hi David, Thank you for your order. The review was for the order placed on 21st July which was delivered on 24th July. Have you recieved that parcel? Our review is an automated service on each order for us to improve different parts of your customer journey, from product to delivery. Regards, The Falcon Enamelware order
Posted 2 months ago
“top Product! Fast delivery. But I want to send back some Itemes and I never got a answer from your office about the returns. I wrote three Emails - my email is sib.buergisser@outlook.com”
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Posted 2 months ago
“Disappointed the enamelware arrived with a chip on the rim, as this was a gift off my son’s wedding registry.”
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Posted 2 months ago
Hi Beth, We are sorry to hear you received a damaged item. Please send us a photo on info@falconenamelware.com and we can offer to replace or refund your item. Regards, The Falcon Enamelware team
Posted 2 months ago
“Beautiful excellent quality”
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Posted 3 months ago
“The mug had that classic peasant mug style which is iconic. However, the heat for a hot coffee or tea reaches the handle which defeats the purpose of it because I could not carry the mug then. Also, maybe you can come up with a bigger size of your mug because it's really small. Worst part of the experience was dealing with dhl. One, they fail to deliver to my home address and did not communicate why they weren't able to. Second, the last update they sent was the parcel is on its way to service pickup point and that was it. I took the chance to go to the pickup point and my parcel but they could not release it because I did not have any qr code. I called dhl but to no avail. I sent them an email and they just replied I could get the qr code online which I explained to them it doesn't give me that option because does not reflect as delivered in the system. I ended up contacting Falcon and they gave me a pickup code. I took my chance to use it and good thing they released my parcel. The whole experience was such a conundrum that it wasted so much of my time and energy to send emails for a situation that could have been dealt with easily with proper and easy communication access. Terrible!”
Helpful Report
Posted 3 months ago
Hello, Thank you for your order. Our sincere apologies for the trouble with the courier. We hand over our parcels in good faith that the courier will deliver in a timely and efficient manner. We will send this feedback to the courier for future deliveries. Regards, The Falcon Enamelware team
Posted 3 months ago
“I really want to love Falcon enamelware but a lot of the pieces I recently bought aren’t properly painted like the ones Falcon make and stock for the supermarkets. The paint work underneath all the rims is really shoddy. It never used to be like this. They’re not cheap at all so really disappointed that the quality is not there. Also there’s a chip on one of the tumblers already and it’s been used extremely carefully.”
Helpful Report
Posted 3 months ago
Hello, Please email us on info@falconenamelware.com and we can help you with your query. Regards, The Falcon Enamelware team
Posted 3 months ago
“Quality Bundt pan, Sturdy - feel like it will last a long time if looked after well (ie. Washed gently in warm soapy water & stored carefully, top of the heavy pan stack! to avoid chips!) Cakes need a little longer in oven than recipe’s say due to thickness of pan, but good results! Little akward to dust greasing with flour due to decorative shape - but dust quickly minimises blobs of flour getting stuck in domed ridges! Arrived speedily and packed v well with eco-conscious packaging. Would recommend this pan, non toxic enamelware that will last, instead of toxic non stick coatings. Very good! Thanks.”
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Posted 3 months ago
“The customer service is the absolute best! Super friendly and helpful.”
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Posted 3 months ago
“I first saw Falcon Enamel pans on a Jamie Oliver cookery show. Once I identified what they were I had to purchase them. My kitchen is navy white and gold. I have my eye on the red cake stand and will continue to add to my collection. As a home chef the bake set is great for casseroles, lasagna, roast turkey, brownies, and more. Clean up is easy and you can serve in the pan. This american is quite pleased.”
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Posted 3 months ago
“Love this range - looking forward to building up pieces over time.”
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Posted 3 months ago
“Everything is fabulous: the color, the shape, the quick shipping! Love it!”
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Posted 3 months ago
“I love the look and functionality of Falconware and shipping was faster than the speed of light. Well close to it! Thanks!”
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Posted 3 months ago
“The plates are perfect and the green cups also perfect.”
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Posted 4 months ago
“I am very happy with the product but it was just as expensive to get it late to Denmark so I don't think I will buy more.”
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Posted 4 months ago
“Excellent customer service My item arrived damaged - one email later and a new item was in its way to me at no cost. I would completely recommend Falcon”
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Posted 4 months ago
“Absolutely love my baking set! They are so pretty and easy to use.”
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Posted 4 months ago
Falcon Enamelware is rated 4.5 based on 2,089 reviews