Falcon Enamelware Reviews

Name: Falcon Enamelware
Rating: 4.52

4.5 Rating 1,940 Reviews

86 %

of reviewers recommend Falcon Enamelware

4.5

Based on 1,940 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Falcon Enamelware 5 star review on 21st August 2024

Barbara Bhan

Falcon Enamelware 5 star review on 12th August 2024

Pam Eshelman

Falcon Enamelware 5 star review on 2nd April 2024

Tracy Leipsic

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“the colors are beautiful but the pitcher chipped severely the first time it toppled over and while they say in theory it os still usable the edges of the enamel are very sharp and flaking.”

Helpful Report

Posted 1 year ago

Hi Daniela, Thank you for your order. Falcon Enamelware is made from a porcelain enamel, which is a powdered glass bonded onto steel. If a product is dropped/hit against something, the porcelain will chip as it is just glass fused onto metal. The metal core will never break but chips cannot be avoided. All of the materials used in our products are non-toxic and are still safe to use even in the event of the enamel chipping and exposure of the steel. If you have any further questions please write to us at info@falconenamelware.com Regards, The Falcon Enamelware team

Posted 1 year ago

“excellent, we likw it very much!”

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Posted 1 year ago

“Misrepresent shipping time and shipping is way too expensive, will avoid in the future.”

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Posted 1 year ago

“They are well made and look good, but I wish the cups were a bit bigger and the colors a bit more vibrant. Some of the color choices for the cups are pretty muted and feel random.”

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Posted 1 year ago

“Beautiful stuff, arrived new with some disappointing chips.”

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Posted 1 year ago

Hi Bryan, Thank you for your order. Please accept our apologies for the damaged item you received, occasionally products do get damaged during delivery. Can you please email us a photo of the damaged item to info@falconenamelware.com? Kind regards, The Falcon Enamelware team

Posted 1 year ago

“Lovely item, very good quality, really practical and exactly as described. Good service, delivered on time.”

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Posted 1 year ago

“Love the product, not the shipping charges”

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Posted 1 year ago

“Love these!”

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Posted 1 year ago

“Just what I needed. Just what I thought I had ordered. Just perfectly packaged.”

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Posted 1 year ago

“Design is very good and it is getting popular in S.Korea But please consider to change homepage for shopping it is not easy on-line interface I couldn't find my purchase list to cancel (i needed to add more items) moreover orginality of the product should be shown on homepage i found they are all made in china after receivng the shipment public recognition for the product which made in china , is not good quality in S.Korea”

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Posted 1 year ago

“I bought the fruit bowl as a present for my son and daughter in law, easy to order, slight problem with delivery, but in got here in time, they are both really pleased with it and put their fruit in it straight away, looks lovely on their island in the kitchen, good quality and well finished”

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Posted 1 year ago

“One of the set of 8 I ordered arrived with a chip at the rim. Too much hassle to return but very disappointing. Your packaging seems insufficient for overseas delivery.”

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Posted 1 year ago

Hi Kristen, Please accept my apologies for the damaged item you received, occasionally products do get damaged during delivery. Can you please email a photo of the damaged item to info@falconenamelware.com? We wouldn't expect you to return a damaged item but can look into replacing or refunding it. Kind regards, The Falcon Enamelware team

Posted 1 year ago

“Cute, useful, nice and cold in this summer heat!”

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Posted 1 year ago

“I bought the pitcher and four cups as a summer house present for two friends. They love it!”

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Posted 1 year ago

“We love the tumblers. Great for cocktails outback.”

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Posted 1 year ago

“I love them! Great colors and a good size.”

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Posted 1 year ago

“Very happy with my purchases! Got 2 each of pint pitcher and the 3-pint larger pitcher----great selection of colors too! Gave them as gifts and used them for fresh flowers; they were much appreciated.”

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Posted 1 year ago

“Just what I expected. Nicely made and great color choices. Remind me of old pieces of enamel wear that have been past down in our family over 4-5? Generations. Ie. They last. Assume these will to.”

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Posted 1 year ago

“The pitcher is really beautiful and well made. My only disappointment was that it is smaller than I thought it would be and I was shocked when I saw how much the shipping was. I hit buy when I saw the shipping cost. Because I would have canceled the order had I seen that first.”

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Posted 1 year ago

“I am unable to write review as I’ve not received the product yet I ordered & paid for”

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Posted 1 year ago

Hello Wendy, Thank you for your email. Your order is now showing as delivered on 17th July - I hope this has been well received? Regards, The Falcon Enamelware team

Posted 1 year ago

Falcon Enamelware is rated 4.5 based on 1,940 reviews