Falcon Enamelware Reviews

Name: Falcon Enamelware
Rating: 4.52

4.5 Rating 1,940 Reviews

86 %

of reviewers recommend Falcon Enamelware

4.5

Based on 1,940 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Falcon Enamelware 5 star review on 21st August 2024

Barbara Bhan

Falcon Enamelware 5 star review on 12th August 2024

Pam Eshelman

Falcon Enamelware 5 star review on 2nd April 2024

Tracy Leipsic

Anonymous

Anonymous // 01/01/2019

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“Lovely colors. Good weight and feel in the hands. A little disappointed that we were able to chip one already on the rim. But otherwise Tiger seem extremely durable.”

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Posted 1 year ago

“Elegant jug, pretty soft grey. I am going to use it as a vase. I got a seconds: tiny dent, hard to see (and I will probably add some!). I love enamelware, use it for camping, at home in the kitchen. Durable and any dents just add character (o:”

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Posted 1 year ago

“I like the style, unfortunately the product must have been tossed around too much as paint as paint chips landed in my lap on unwrapping. I am disappointed in the product . Yes I know it was imperfect piece but this is far worse than I expected.. especially with price and shipping costs. Sorry won't ever order again”

Helpful Report

Posted 1 year ago

Hi Susan, Thank you for your order. Please accept our apologies for the damaged item you received, occasionally products do get damaged during delivery. Can you please email us a photo of the damaged item to info@falconenamelware.com and we can look into replacing or refunding your item? Kind regards, The Falcon Enamelware team

Posted 1 year ago

“LOVE it so far.”

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Posted 1 year ago

“Plates and cups are so cute!”

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Posted 1 year ago

“It’s cute. It’s a little clunkier than I expected. But the color is nice and vibrant, and it will serve the purpose that I bought it for. The shipping took forever and beware the shipping costs! If I had realized how much I was spending on shipping, I probably would not have ordered it.”

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Posted 1 year ago

“Surprisingly elegant and high quality. This is not the tinny enamelware of your campground youth. The coating feels thick and smooth and the color is rich. It seems like it will hold up for a long time. It’s not cheap however, and shipping to the US is quite costly. But so far I don’t regret my purchase.”

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Posted 1 year ago

“Purchase was a gift, so I can't speak to the actual enamelware. It did take quite a long time to ship to the U.S., nearly three weeks total. Never actually received any kind of notification that it had been delivered from Falconl; it was necessary to track through FedEx but that's all the notification received.”

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Posted 1 year ago

“The color is beautiful and the pitcher is perfectly balanced. I did notice a 1/4 inch white color on the dark green handle of the pitcher. A flaw, I presume. I included that in the photo below.”

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Posted 1 year ago

Hello, Thank you for your order. Please accept my apologies for the damaged item you received, I am afraid that occasionally products do get damaged during delivery. Can you please email a photo of the damaged item to info@falconenamelware.com? Kind regards, The Falcon Enamelware team

Posted 1 year ago

“The product is great. The delivery is SUPER expensive and took forever. When I opened I realized I wanted a bigger cup. But, the return policy is such that it only gives you 14 days from date of purchase to return! Well, it took at least 3 weeks to receive them , so there was no way to return! Will not purchase from them again.”

Helpful Report

Posted 1 year ago

Hello, Thank you for your order. We expect you to request and place a return within 14 days of receiving the order - not from when you ordered. We have been very busy in the warehouse and hence the delay in getting the order to you. Thank you for your patience and understanding. Regards, The Falcon Enamelware team

Posted 1 year ago

“My plates arrived right on time to host 4th of July and everyone had wonderful things to say about them. The red trim is absolutely stunning, very happy with my purchase.”

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Posted 1 year ago

“Love these! Perfect size and great for picnics or fancy. I got a set of 8, each in a different color.”

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Posted 1 year ago

“After waiting 3 weeks for the item I ordered it finally arrived. It appeared to be a return, based on the poor packaging. When I opened the package and examined the product, it was clear that the spout was cracked and there was no enamel on it. Now I’m attempting to return it but the shipping is about $40.”

Helpful Report

Posted 1 year ago

Hi Mark, Apologies for the damaged item you received, I am afraid that occasionally products do get damaged during delivery. As mentioned in my email to you, I have arranged for a replacement to be sent out to you which will be dispatched tomorrow. The damaged item is yours to keep, all of the materials used in our products are still safe to use even in the event of the enamel chipping and exposure of the steel. If you don’t want to use it for consumption, I recommend using it for storage or as a plant pot. If you have any other questions please write to us at info@falconenamelware.com Kind regards, The Falcon Enamelware team

Posted 1 year ago

“It would be nice to review, but haven’t received it yet!”

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Posted 1 year ago

Hi Lauren, Thank you for your order. Your tracking shows your parcel has cleared customs so this should be with you in the next few days. Thank you for your patience. Regards, The Falcon Enamelware team

Posted 1 year ago

“These products are nostalgic, stylish and adorable. I was very drawn to the colors and functionality of the small tumblers, and bakeset. The tumblers keep drinks (or shots) cold and bakeware conducts perfectly. Also got the pinch pits super cute and convenient for toddler snax. I'll be sending Falconware for upcoming gift giving!”

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Posted 1 year ago

“Merchandise was received with small manufacturing defect. In process of returning it.”

Helpful Report

Posted 1 year ago

Hi Ralph, Please accept our apologies for the damaged item you received, I am afraid that occasionally products do get damaged during delivery. Can you please email a photo of the damaged item to info@falconenamelware.com? Kind regards, The Falcon Enamelware team

Posted 1 year ago

“Beautiful, heritage-style pieces. Caring customer service that left me well taken care of when one of my items arrived damaged and sent a replacement my way immediately.”

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Posted 1 year ago

“Pretty hard to review a product that has yet to ship after three weeks. I can see the fedex label was created over a week ago too but hasn’t been sent out. To add insult to injury the products I ordered are now on sale.”

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Posted 1 year ago

“Sadly, one of the 16 cups I ordered was chipped on the rim. I reported it and received a prompt response suggesting that perhaps I would like a refund instead of a replacement. I said I would prefer a replacement becauseeach set if 8 cups was a gift. So far, I have not heard whether I will receive the replacement.”

Helpful Report

Posted 1 year ago

Hi Kay, Thank you for your order. As mentioned to you in my email, I have arranged for a replacement to be sent out to you which will be dispatched tomorrow. The damaged item is yours to keep, all of the materials used in our products are still safe to use even in the event of the enamel chipping and exposure of the steel. If you don’t want to use it for consumption, I recommend using it for storage or as a plant pot. Let me know if you have any other questions. Kind regards, The Falcon Enamelware team

Posted 1 year ago

“Love the dishes and the purchase was very smooth.”

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Posted 1 year ago

Falcon Enamelware is rated 4.5 based on 1,940 reviews