Falcon Enamelware Reviews

Name: Falcon Enamelware
Rating: 4.52

4.5 Rating 1,940 Reviews

86 %

of reviewers recommend Falcon Enamelware

4.5

Based on 1,940 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Falcon Enamelware 5 star review on 21st August 2024

Barbara Bhan

Falcon Enamelware 5 star review on 12th August 2024

Pam Eshelman

Falcon Enamelware 5 star review on 2nd April 2024

Tracy Leipsic

Anonymous

Anonymous // 01/01/2019

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“Beautiful products - wonderful colors, quality and functionality.”

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Posted 1 year ago

“Products are as you see on line and great quality”

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Posted 1 year ago

“Bought as an anniversary gift. It arrived on time . The jug shape and colour was perfect. However, the box the jug was packaged in was slightly damaged. When I unwrapped the jug from its brown paper I saw chips of enamelling within the paper. I looked carefully in the box and there were more chips in the base of it. The rim of the jug was damaged but not enough to make the jug unusable. I wondered if the label on the jug hinted at expecting a slightly used look. Had it not been for the time scale, I was tempted to return the jug. In the event, the recipients of the jug were very pleased and intend using it to rinse their young daughters' hair. All was well that ended well. Thank you.”

Helpful Report

Posted 1 year ago

Hello, Thank you for your order. Apologies to hear you recieved a damaged item, occasionally products do get damaged during delivery. We would always offer to refund or replace a damaged item. Please email us a photo to info@falconenamelware.com Gifted items could be sent directly to the recipient. You purchased an item from our Perfectly Imperfect range - that refers to colour variations but never a damage. Regards, The Falcon Enamelware team.

Posted 1 year ago

“Really disappointed with the quality of one of the products”

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Posted 1 year ago

Hello, As mentioned in our email correspondence, products could get damaged during delivery. We have replaced the items for you which have now been delivered and hope they were well received. Regards, The Falcon Enamelware team

Posted 1 year ago

“The set of enamel dishes are a pleasure to use!”

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Posted 1 year ago

“The plates a lovely. The pitcher arrived with multiple chips so I am less happy with that”

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Posted 1 year ago

“I love all my enamel pieces, however one of the pieces from the prep set I bought recently, was chipped on the rim.”

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Posted 1 year ago

“Sturdy and used l for many dishes”

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Posted 1 year ago

“Love my Falcon Enamelware. Bought 4 pitchers and several tumblers. Love the colors. Even bought a couple of imperfectly perfect pitchers, and i honestly could not tell there was anything amiss. Highly recommend!”

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Posted 1 year ago

“Wonderful items, traditional and extremely useful.”

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Posted 1 year ago

“I absolutely love our tumblers! Very thick, durable, excellent quality , and great colors! We use them for our every day glass wear and are so pleased with our purchase. We will be purchasing bowls and plates in the future!”

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Posted 1 year ago

“Very cool looking”

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Posted 1 year ago

“beautiful design and excellent service!”

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Posted 1 year ago

“nice cups, one had a defect. I emailed the company and they replaced the item”

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Posted 1 year ago

“I bought from the perfectly imperfect range and was disappointed to find the jug has a big chip right at the front. I liked the idea of buying something not quite perfect but this is just damaged and looks terrible.”

Helpful Report

Posted 1 year ago

Hello, Please accept our apologies for the damaged item you received, occasionally products do get damaged during delivery. Can you please email us a photo of the damaged item to info@falconenamelware.com? Kind regards, The Falcon Enamelware team

Posted 1 year ago

“Love your designs, including photos”

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Posted 1 year ago

“The enamel cup and platter I bought are of very good quality, the best I have ever bought and would buy more. My only criticism is the lip around the tunbler. Not very easy to drink out of”

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Posted 1 year ago

“Beautiful pieces. So different from what I see in the US. The depth of color and the shine are amazing.”

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Posted 1 year ago

“Bought as a present. Recipent loved it. Really well made solid pans. Very good prices. Item arrived quickly and was well packaged”

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Posted 1 year ago

“Practical, well-made, long-lasting and beautful simplicity!”

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Posted 1 year ago

Falcon Enamelware is rated 4.5 based on 1,940 reviews