Falcon Enamelware Reviews

Name: Falcon Enamelware
Rating: 4.52

4.5 Rating 1,940 Reviews

86 %

of reviewers recommend Falcon Enamelware

4.5

Based on 1,940 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Falcon Enamelware 5 star review on 21st August 2024

Barbara Bhan

Falcon Enamelware 5 star review on 12th August 2024

Pam Eshelman

Falcon Enamelware 5 star review on 2nd April 2024

Tracy Leipsic

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered one set of plates, one set of big bowls, one set of small bowls, and four pie dishes. I have not used them much yet so I am not sure how well they will last over time. For the price, I expected the quality and craftmanship to be higher with two specific disappointments. First, five of the pieces arrived with small chips or dings on the colored rims. Second, the pie dishes have very sharp edges and are not finished like the other items. I am concerned about cutting my hands when washing the pie dishes in the future. I decided not to follow-up with the company to address these issues because I did not want the hassle and cost of returning the pieces to the UK. The shipping was fast and the products overall feel heftier compared to other enamelware I have seen in the US so that is positive but so many imperfections on brand new, expensive items is disappointing.”

Helpful Report

Posted 1 year ago

Hello, Thank you for your order. If you are unhappy with your order please write to us at info@falconenamelware.com with some photos of the damages/imperfections. We would not expect you to return imperfect or damaged items. Regards, The Falcon Enamelware team

Posted 1 year ago

“Lovely quality and colours and design, I would like an oval shallow casserole / turbine with a lid”

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Posted 1 year ago

“I love the products but each product I order seems to have something wrong with it. The first item I ever bought was a pitcher, and it had places at the bottom interior where the enamel never reached and now those rust whenever I put liquid in the pitcher. i was truly praying that the current order would not have something wrong with it but I was disappointed again.”

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Posted 1 year ago

“Beautiful but I wish I knew after buying in 2days time you had a sale for Labor Day”

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Posted 1 year ago

“Très beau produit de grande qualité !”

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Posted 1 year ago

“Lovely timeless quality built to last. Fed up off plastic.”

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Posted 1 year ago

“Great customer service immediately sorted out issue with first delivery. Replacement item sent out promptly. Really happy with my purchase.”

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Posted 1 year ago

“Love the uniqueness of enamelware but wonder if it may be too delicate and difficult to keep in good condition Two of my pieces, a tumbler and a plate arrived with chips already. Not sure if Falcon will send me replacements.”

Helpful Report

Posted 1 year ago

Hi, Thank you for your order. Please accept our apologies for the damaged item you received, occasionally products do get damaged during delivery. Can you please email us a photo of the damaged items to info@falconenamelware.com and we can look into replacing or refunding these for you. Kind regards, The Falcon Enamelware team

Posted 1 year ago

“I am thrilled with my new enamelware. I have been able to get rid of my heavy glass baking dishes for a set of Falcon that neatly stacks taking up minimal space. Well done, Falcon!”

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Posted 1 year ago

“I bought the pie set as a present for one of my daughters . She loves it! I have used the enamelled dishes successfully for a long time to cook then freeze for using later. My daughters twin sister also likes them and uses them a great deal.”

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Posted 1 year ago

“I had just problem with customs but itś OK now”

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Posted 1 year ago

“Lovely set, happy with my purchase. Thank you”

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Posted 1 year ago

“I bought 250ml beakers which are excellent for picnics/ outdoor meals and snacks. The whole family enjoyed drinking from them. A different colour for each person prevents mix up.”

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Posted 1 year ago

“I’m delighted with my new ‘Pigeon Grey’ beakers which were delivered efficiently.”

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Posted 1 year ago

“I LOVE Falconware and have been collecting it for years. Perfect for the beach!”

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Posted 1 year ago

“Lightweight set. Colors are a bit less vibrant than expected. Both pitchers have enamel missing on rims. But I ordered them in France and don’t want to send them back to the U.K. will use for vases.”

Helpful Report

Posted 1 year ago

Hello, Thank you for your order. Please accept our apologies for the damaged item you received, occasionally products do get damaged during delivery. Can you please email us a photo of the damaged item to info@falconenamelware.com? Kind regards, The Falcon Enamelware team

Posted 1 year ago

“Easy ordering, fast and safe delivery. The cake tins are pefect for my needs and are a major step up from my old, steel, ones.”

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Posted 1 year ago

“Beautiful product and fantastic customer service!”

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Posted 1 year ago

“Found the range in a kitchen shop and bought a pan and fell in love. Bought a bakeware set for my sister's birthday and for my daughter moving out soon. My sister loves that the pans are lightweight for older wrists! Can't get enough of them!”

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Posted 1 year ago

“EU prices are the same as in pounds INCLUDING taxes. But nevertheless "Kelly Newton" will ask FedEx to pay them AGAIN.”

Helpful Report

Posted 1 year ago

Hi Michael, Thank you for your order. We would encourage you to shop on our EU site. Our prices are in Euros and we have details of the customs clearance fees. This is a charge that is taken by the courier for the importing country, it is not a shipping fee. Please note Kelly is our account manager for the FedEx account that is shipping the parcels. Regards, Falcon Enamelware team

Posted 1 year ago

Falcon Enamelware is rated 4.5 based on 1,940 reviews