Falcon Enamelware Reviews

Name: Falcon Enamelware
Rating: 4.57

4.6 Rating 1,566 Reviews

88 %

of reviewers recommend Falcon Enamelware

4.6

Based on 1,566 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Falcon Enamelware 5 star review on 2nd April 2024

Tracy Leipsic

Falcon Enamelware 5 star review on 30th March 2024

John Penrose

Falcon Enamelware 5 star review on 9th February 2024

Lyndon Jones

Falcon Enamelware 5 star review on 27th December 2023

Lydia Townsend

Anonymous

Anonymous // 01/01/2019

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“Our pitcher arrived with a chipped spot that had obviously happened during transport. We contacted customer support, and they promptly resolved the issue. I appreciate the quick response and excellent customer service.”

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Posted 4 months ago

“I love the sleek design, fabulous color choices and function of our pitcher. I bought one for all of our family members for the holidays.”

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Posted 4 months ago

“The same products I grew up with as a child but now with a much bigger range and wider choice of colours. Virtually unbreakable and generally highly durable. We use what we have extensively outside in the summer time. Fabulous at meal time and because everything can go straight into a dishwasher it is easy to keep clean. Absolutely love Falcon.”

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Posted 4 months ago

“Packaging was not good. The set was in two different boxes. These were gifts for two different people and the one box was damaged and could not be used. These are expensive gifts to be delivered in torn, shoddy packaging. Tarragon color is very different from view on web”

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Posted 4 months ago

“Not only is every piece beautiful but functional but I loooove the look of everything in my kitchen! It makes me so much happier in my day to day.”

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Posted 4 months ago

“Prompt service, speedy delivery.”

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Posted 4 months ago

“Love your baking wear, it is a joy to use and clean. Have just treated us to the fruit bowl and it's bright yellow colour is providing a real pop of colour, looks fab!”

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Posted 4 months ago

“Great product, great service”

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Posted 4 months ago

“5/5 for the actual product, and for your systems and very helpful staff. But no marks for DHL delivery, it was pure luck that I did eventually receive it.”

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Posted 4 months ago

“Couldn’t be happier with the ease of ordering & quality of the product.”

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Posted 4 months ago

“I am very pleased with the pitcher I purchased. However, the shipping experience was disappointing. I paid $25 to have the item shipped, which is significantly more than I usually pay for shipping. FedEx attempted to deliver the package multiple times, but required that someone sign for it. I did not know that I would have to sign, and I work during the day so was not home when FedEx tried to deliver it. As a result, I had to drive 15 minutes to pick up the package from a FedEx facility. It's ridiculous to me that I had to pay $25 and then the package wasn't even delivered to my house.”

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Posted 4 months ago

“Love the pitchers. Look good, hold my cutlery and work as vases!”

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Posted 4 months ago

“The 4 items that I purchased are a Christmas gift but the presentation & packaging was very poor and I was told no gift wrapping or branded tissue/bag/box was available from Falcon Enamelware in London. For the price paid for the"new" Falcon I would have expected more, or at least made a better effort. I got better wrapping/packaging in my local shop buying the "regular" Falcon that is available everywhere which also felt to be the same quality. I will not be buying the "new" Falcon again.”

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Posted 4 months ago

Hello, Thank you for your order. I don't see any correspondence with yourself over gift wrapping. We put our items in tissue and branded boxes where possible but to protect the products we may wrap in other protective wrapping. Please email us at info@falconenamelware.com for anything further. Regards, The Falcon Enamelware team

Posted 4 months ago

“I'm inlove with Falcon Enamelware It's so addicting to collect”

Falcon Enamelware 5 star review on 11th December 2023

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Posted 4 months ago

“Looks great, but I've bought it as a present, not for myself, it looks excellent”

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Posted 4 months ago

“Quality, not cheap is good with falcon logo underneath containers etc ..like the different colours & great that falcon manufacture v small flat based saucers/plates with small rim (at last available.. until recently not seen elsewhere.. bought several) ..+ some other good sized /shaped items.”

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Posted 4 months ago

“My cup and tumbler are lovely quality and also look really nice in their iconic white with blue rims. If you appreciate old fashioned elegance and things built to last like the good old days you'll love these like me. Highly recommended. Keep up the good work Falcon!”

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Posted 4 months ago

“Geef Nederlanders vooraf een idee wat de duane kosten worden! Moest €54,- betalen”

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Posted 4 months ago

Hello, We state on the banner of our website, in our delivery information and the confirmation email that customs fee will apply. The fee is dependant on the importing country and is collected by the courier. Regards, The Falcon Enamelware team

Posted 4 months ago

“Beautiful products. I’m very pleased with the jug and cup I purchased as a gift for my husband. We saw them at a pub and fell in love. I would say that the postage cost was very expensive though.”

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Posted 4 months ago

“Beautiful colours. Strong and sturdy. ThNk you”

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Posted 4 months ago

Falcon Enamelware is rated 4.6 based on 1,566 reviews