Falcon Enamelware Reviews

Name: Falcon Enamelware
Rating: 4.52

4.5 Rating 1,940 Reviews

86 %

of reviewers recommend Falcon Enamelware

4.5

Based on 1,940 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Falcon Enamelware 5 star review on 21st August 2024

Barbara Bhan

Falcon Enamelware 5 star review on 12th August 2024

Pam Eshelman

Falcon Enamelware 5 star review on 2nd April 2024

Tracy Leipsic

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased ten 3 pint jugs for gifts this Christmas. I have nine happy friends who love their colorful pitchers, and I kept one for myself. They are really lovely and a very useful size.”

Helpful Report

Posted 8 months ago

“Wonderful to the touch and in the hand, with beautiful deep colors. There is consistency across the line. Mix and match without worry. Ordering process easy with solid communication until delivery.”

Helpful Report

Posted 8 months ago

“Great product, with a stylish design However, I was shocked to see the cost of shipping to the US. The pitcher was $60 and the shipping was $45! Had I realized this this on purchase, I would have cancelled”

Helpful Report

Posted 8 months ago

“I love my pieces. However some came with enamel chipped which I didn't mind- added to character in my opinion- and only on a platter. Pieces well in dishwasher and look good as display in bathroom. I would order from them again.”

Helpful Report

Posted 8 months ago

“These products were fantastic gifts! They were beyond my expectations. So well made and beautiful color.”

Helpful Report

Posted 8 months ago

“I bought the bake set and in my opinion is missing a tray for 2 so it goes from 1 to 4 so I had to but enamel trays for 2 somewhere else. Also a bit disapointed finding that is no longer made in Englad (like everything else this days).”

Helpful Report

Posted 8 months ago

“I recently ordered a few bread pans. One of them showed up damaged. Falcon immediately sent a replacement - thank you for the great customer service!”

Helpful Report

Posted 8 months ago

“I purchased this product based on reviews by the New York Times Wirecutter team. They wre spot on! I love the 3 pint pitcher, it is an elegant addition to our dining experience.”

Helpful Report

Posted 8 months ago

“This was a present for our youngest son's partner. She emailed me to say: "The jug is great, thanks! I've been using it a lot, love the colour and also it doesn't drip when you pour it." My only caveat is the delivery service was poor. I had orsered the jug early in order to have it in time before Christmas. It was sent to DHL very quickly and I was told to expect it to be delivered in a couple of days. I tracked the package and it was on the van but was 149th in the queue coming from Edinburgh! I live in the Scottish Borders so knew it would not be delivered that day. The next day it was on the van again and 49th in the queue, which meant a possible delivery. There was no delivery and no further notification when it would arrive. I had to contact DHL for them to chase it up. It took about 8 days for the jug to be delivered - it would have been quicker via Royal Mail which was on time throughout the festive season. That was the only disappointment with the order.”

Helpful Report

Posted 8 months ago

“I bought the baking set as a Christmas Gift and was very impressed by the quality. The set arrived well packaged and really looks like a premiium product. The recipient was delighted with her gift.”

Helpful Report

Posted 8 months ago

“quality pieces - i love them!”

Helpful Report

Posted 9 months ago

“Love my huge cake tin mould...”

Helpful Report

Posted 9 months ago

“I loved the cups. The bread pan looks great, but I haven't tried it yet. I did not love the tea kettle - too small, and I did not see instructions on use of the kettle. Also, it is disappointing that a company that began in England now has it's product made in China.”

Helpful Report

Posted 9 months ago

“I ordered the Drinking Set on December 2nd, and it was not delieverd until December 31st. Along the way, Falcon Enamelware customer service assured me that it would be delivered before Christmas and that they 'send their parcels out in good faith that they will be delivered in a timely manner.' If you'd rather not rely on good faith, shop elsewhere.”

Helpful Report

Posted 9 months ago

“The serving tray I ordered did not disappoint, and the care put into the way the tray was packaged was amazing! It was delivered timely and my Daughter-in-law was so excited when she opened it on Christmas day. I highly recommend this product and the website was user friendly!”

Helpful Report

Posted 9 months ago

“Beautiful, functional and not plastic!”

Helpful Report

Posted 9 months ago

“I bought two jugs as a Christmas present. Recipient was delighted.”

Helpful Report

Posted 9 months ago

“Beautiful butter colored enamel jug, a gift for our daughter, who's so pleased to have it. Great size, well made, lovely color!”

Helpful Report

Posted 9 months ago

“Probably the best quality enamelware available.”

Helpful Report

Posted 9 months ago

“Incredibly happy with these products! We’ve already used them a ton and they’ve quickly become kitchen staples for us. Also had one product damaged in shipping (to the US) and they were great to work with for a replacement!”

Helpful Report

Posted 9 months ago

Falcon Enamelware is rated 4.5 based on 1,940 reviews