Falcon Enamelware Reviews

Name: Falcon Enamelware
Rating: 4.53

4.5 Rating 1,919 Reviews

87 %

of reviewers recommend Falcon Enamelware

4.5

Based on 1,919 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Falcon Enamelware 5 star review on 21st August 2024

Barbara Bhan

Falcon Enamelware 5 star review on 12th August 2024

Pam Eshelman

Falcon Enamelware 5 star review on 2nd April 2024

Tracy Leipsic

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have been looking for a light weight but large capacity water jug for ages and this is perfect. I initially bought the seconds version and was disappointed in how flawed it was. Contacted Falcon who offered to replace it immediately. Decided to go for full price version (paid the difference) - Falcon super responsive via email, process very smooth and easy, delivery fast. Excellent customer service.”

Helpful Report

Posted 5 months ago

“Extortionate postage for small items - I tried to buy via a stockist in person but their range was meagre. They are great items, but the wraparound service is out of touch.”

Helpful Report

Posted 5 months ago

Hello, We are always looking for cheaper shipping alternatives but the price of shipping has increased significantly. We offer free shipping on orders over £95. We also have a showroom in London which hosts our entire range. Regards, The Falcon Enamelware team

Posted 5 months ago

“Good quality and really pleased, I purchased some items including a mug and a side plate as I run an Instagram foodie pages based on wartime meals and treats and these work perfectly for my presentation giving that wartime feel and extra costing. I love them.”

Helpful Report

Posted 6 months ago

“The products are great and really well made. I’m really pleased with them and would recommend. However I would not recommend DHL as a delivery service and they were awful and my products went backwards and forwards to the warehouse”

Helpful Report

Posted 6 months ago

“Really lovely products and excellent customer service if you have a problem.”

Helpful Report

Posted 6 months ago

“in love with the elegant enamelware pieces. The colors are lovely as well as the shapes. While the mugs get pretty hot, I am coping. ;-) Too pretty not to use!”

Helpful Report

Posted 6 months ago

“Sturdy attractive enamelware with vintage aesthetic carefully packaged and items as pictured.”

Helpful Report

Posted 6 months ago

“I have yet to receive my order placed on February 3rd as a Valentine's gift.”

Helpful Report

Posted 6 months ago

Hi David, Our apologies for this but as mentioned in our email to you, you can view the tracking and it shows it is with the local partner and should be out for delivery. It has been 12 working days today so this is approximately how long our economy service takes to be delivered. Regards, The Falcon Enamelware team

Posted 6 months ago

“Hello, Please reach out to me. I have not received my Falcon Enamelware that I purchased on line and am unable to find an email or phone number to reach out to you. elizabethcvogel@gmail.com”

Helpful Report

Posted 6 months ago

“Beautiful, simple and comforting, Falcon bakeware says home to me. Not only do the tins look good but I now won't try and make a crumble in anything else. The tins cook the best crumbles both savoury and sweet. Customer services are also very good, replacing two of my tins without fuss or bother giving me the confidence to spend another £200 with them - thank you Falcon.”

Helpful Report

Posted 6 months ago

“Excellent, exactly what was required as a gift for a cooking mad friend.”

Helpful Report

Posted 6 months ago

“The products have very special colors that fit with my kitchen and I like their quality. I treat them carefully because it is enamelware and I know that they will last a long time.”

Helpful Report

Posted 6 months ago

“I bought a large water jug and little jug to use as a gravy jug in the seconds and they are so beautiful, can’t really tell they’re seconds, they feel like really good quality and are timeless (and my/my kids can’t break them!). Very happy, would like to buy more bits!”

Helpful Report

Posted 7 months ago

“The product is fine .. I purchased this as a gift from you but later found it on various sites for half the price I paid which was very disappointing... When you think you are supporting a company”

Helpful Report

Posted 7 months ago

“Pitcher is beautiful and the service was excellent! Thank you!”

Helpful Report

Posted 7 months ago

“Very expensive but nice products”

Helpful Report

Posted 7 months ago

“Loved all the colours and how it all feels, I really enjoy using them all.”

Helpful Report

Posted 7 months ago

“The gift was well received but the shipping charges are excessive as usual so a lot more expensive than you think... an addition 25% basically.”

Helpful Report

Posted 7 months ago

“This was a gift for someone which they loved.”

Helpful Report

Posted 7 months ago

“Lovely modern versions of a classic. Great service, and quick delivery x”

Helpful Report

Posted 7 months ago

Falcon Enamelware is rated 4.5 based on 1,919 reviews