Falcon Enamelware Reviews

Name: Falcon Enamelware
Rating: 4.52

4.5 Rating 1,940 Reviews

86 %

of reviewers recommend Falcon Enamelware

4.5

Based on 1,940 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Falcon Enamelware 5 star review on 21st August 2024

Barbara Bhan

Falcon Enamelware 5 star review on 12th August 2024

Pam Eshelman

Falcon Enamelware 5 star review on 2nd April 2024

Tracy Leipsic

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very nice.”

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Posted 4 years ago

“just needs to be bigger”

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Posted 4 years ago

“They are beautiful pieces with a nice heft that denotes high quality. I bought them for outdoor gatherings since we needed an upgrade from our plasticware. They were also appealing because they were dishwasher safe. One of the cups arrived with a nick in it, but it would have been too expensive to ship it back so I kept it. I put it through the dishwasher for the first time, and a bit of rust developed on the nicked part. According to the website, it supposedly adds "character", but I wasn't too pleased about that. I should probably research how to get rid of the rust.”

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Posted 4 years ago

Hi Jennifer, Thank you for your order. Please accept my apologies for the damaged item you received, I am afraid that occasionally products do get damaged during delivery. We wouldn't expect you to ship back a damaged product. Please email info@falconenamelware.com and we will try to replace or refund your item. Regards, The Falcon Enamelware Team

Posted 4 years ago

“Great tumblers - nice colours and good quality - yellow is a bit less yellow than pictures”

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Posted 4 years ago

“Great product, beautiful and well made....just a bit pricey!”

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Posted 4 years ago

“Great items”

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Posted 4 years ago

“Great products ans awesome service”

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Posted 4 years ago

“We recently purchased two jugs. One yellow, one 'pillar box red'. They are fantastic quality, arrived quickly and the yellow jug was exactly as described. However, the 'pillar box red' jug is in fact bright orange. The only thing that can be described as red is the rim. We strongly suggest you rename the colour on your site.”

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Posted 4 years ago

“I've felt in love few years ago with a Falcon coffee cup in a Copenhagen bar! I love all the products and the delivery was more then on time. The only Bad thing is that I've tried to reach the minimum for not paying the shipping fees and in the end I had to pay the export costs...!”

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Posted 4 years ago

“Excellent products, I'm very very happy with them, but as other people from EU already wrote, because of the Brexit I had to pay 43 euros in duties - which is way too expensive. I'm very sorry but I won't buy anymore.”

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Posted 4 years ago

“Lovely quality products.”

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Posted 4 years ago

“Bonjour, je suis très contente des produits qui sont très jolis. Toutefois, j'ai été très étonnée et un peu déçue de voir que cela provenait de chine. J'habite en France, et j'ai par conséquent payé beaucoup de frais de douane. Le service client est sinon très bien. Il faut que je vois si ces produits sont solides dans le temps.”

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Posted 4 years ago

“Lovely vibrant colour. Very useful jug, presently used to hold flowers but could be used as table ware.”

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Posted 4 years ago

“I really wish you could better estimate when certain colors come back. I’m looking for the deep plates in white to match what I have and they are unavailable. Thanks GREGG GEORGE”

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Posted 4 years ago

“I bought some Red items using the Valentine offer - I loved them so much I then bought everything I had planned to buy in Pigeon Gray in Red too! I plan to use them in our new motorhome (when we're allowed out again) Excellent service too, a missed tea towel was sent immediately.”

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Posted 4 years ago

“Products are very good I love them all. Unfortunately I had a bad surprise when the shipment arrives... Vat was not included and on a 185€ purchase, I had to pay +80€ for vat and customs fees.”

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Posted 4 years ago

“Well designed products, art bed promptly and sensibly wrapped”

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Posted 4 years ago

“Good quality, not quite as large as I anticipated.”

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Posted 4 years ago

“Happy with the products. Would have given five stars if: 1. They were made in the UK 2. They didn't have blobs of gum to keep the labels in place and stickers on the base that all had to be scraped and soaked off before use, which took quite a while. 3. The packaging could be more environmentally friendly... There was a lot of bubblewrap and foam "noodles".”

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Posted 4 years ago

“All right except the transport very expensive... Thank you.”

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Posted 4 years ago

Falcon Enamelware is rated 4.5 based on 1,940 reviews