Falcon Enamelware Reviews

Name: Falcon Enamelware
Rating: 4.52

4.5 Rating 1,953 Reviews

86 %

of reviewers recommend Falcon Enamelware

4.5

Based on 1,953 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Falcon Enamelware 5 star review on 21st August 2024

Barbara Bhan

Falcon Enamelware 5 star review on 12th August 2024

Pam Eshelman

Falcon Enamelware 5 star review on 2nd April 2024

Tracy Leipsic

Anonymous

Anonymous // 01/01/2019

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“I ordered a set of plates, bowls and cups to have in our campervan. The quality of the products is fantastic, heavy enough to feel sturdy and colourful as well. Prompt delivery with every item carefully wrapped for safety.”

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Posted 4 months ago

“Very happy with the product but disappointed to discover it's made in China as I thought I had picked a British company.”

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Posted 4 months ago

“Perfect set, perfect service! Thank you for your assistance!”

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Posted 4 months ago

“Super designs and super colours!”

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Posted 4 months ago

“products was very good”

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Posted 4 months ago

“Fantastic product and excellent service from order to delivery”

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Posted 4 months ago

“I took a chance on ordering from the UK which entailed highish shipping charges because I love the enamel jugs I picked out. They were as lovely as I had hoped except once arrived with a few chips around the rim (the other was perfect). It took one short email to the company and they offered to send a replacement with no need to ship the damaged one back (which would. entail more shipping costs on my part). The company was so pleasant and responsive and the product was all that I had hoped! Thanks to the Falcon Team! Kris O”

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Posted 4 months ago

“Elegant design in a taditional way, jug and neat mugs arrived very well packaged.”

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Posted 5 months ago

“Recently have a dinner party where I put the large jug and the multicoloured tumblers out and everybody complimented them and asked where they were from. I’d imagine you’ll be getting some more orders now. I love how you put ice in them. It keeps the drink really cold perfect in this hot weather. And they’re so pretty.”

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Posted 5 months ago

“I love the look and utility of the enamel cups, speed of delivery was good. The only issue I have is that when I received them I realized the curved lip of the cups is really wide. I always have to try not to dribble when the lip is that wide. I wish there were a way to create a slimmer lip. I will keep the lovely cups anyway.”

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Posted 5 months ago

“Bought as a gift set for wedding anniversary present but arrived in 3 separate cardboard boxes not in presentation box. Also very disappointed to find goods made in China, also same Falconware items available from an eBay retail seller at more than £20.00 cheaper ! Not very impressed.”

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Posted 5 months ago

Hello, Thank you for your order. We are sorry to hear you are disappointed. We package them in cardboard boxes and individually to avoid damage in transit. However, we will pass your feedback on. There are many enamelware brands and ours are stamped with our crest at the bottom, other retailers may be selling different brands. Regards, The Falcon Enamelware team

Posted 5 months ago

“These are versatile and rustic look for any occasion”

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Posted 5 months ago

“I bought an orange 3 litre jug to put in the fridge for cold water. The enamel does not taint the water and with the addition of a fitted cork lid (purchased separately) it works very well”

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Posted 5 months ago

“Glorious products , delighted with my purchases.Beautifully packed as well”

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Posted 5 months ago

“I too ordered from Falcon, assuming it was a British company. Nowhere does it say the country of origin is actually China. Tariffs for shipping to the US were more than half the cost of my order. The pieces seem decent enough quality, but it might be a while before I order again.”

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Posted 5 months ago

“I ordered these cute drinking cups. Total prioce was $82 for 10 of them. I didn't notice the notice on the website that says I am responsible for any tarriffs. I recieved a bill from Fed Ex for $82. This is the tarriff. It does not say anywhere that the product is made in China. This is a British company. I believe their tarriff is 10%. China is 50%. Very misleading.”

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Posted 5 months ago

“The product was packed well. The enamel looks good and excellent for cooking.”

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Posted 5 months ago

“Quality items, and a prompt delivery”

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Posted 5 months ago

“Excellent Product. Thank You!”

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Posted 5 months ago

“Very lovely looking but big chunk of enamel fell off when I was unpacking. Can’t be a good quality. For the price it’s unacceptable. To return is a hassle.”

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Posted 5 months ago

Hello, Please accept our apologies for the damaged item you received, occasionally products do get damaged during delivery. Please email us at info@falconenamelware.com with a photo of the damage and let us know if you would like it replaced or refunded? Regards, The Falcon Enamelware team

Posted 5 months ago

Falcon Enamelware is rated 4.5 based on 1,953 reviews