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Falcon Enamelware Reviews

4.5 Rating 2,030 Reviews
86 %
of reviewers recommend Falcon Enamelware
4.5
Based on 2,030 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Email
Read Falcon Enamelware Reviews
Ordered a teapot as a Christmas gift which arrived chipped. I reached out 2 times and received no response. I didnt order factory seconds but thats what they sent me. VERY disappointed
Helpful Report
Posted 4 months ago
Hello, Apologies for the delay, we are a small team and working through as quickly as possible. As mentioned in my email and other review, I have arranged for a replacement to be sent out to you which will be dispatched this week. The damaged item is yours to keep, all of the materials used in our products are still safe to use even in the event of the enamel chipping and exposure of the steel. If you don’t wish to use it for consumption, we recommend using it for storage or as a plant pot. Let me know if you have any other questions. Kind regards, The Falcon Enamelware team
Posted 4 months ago
Tea pot arrived damaged and the return policy will cost so much so it make no sense to use it. So i said to my girlfriend to use the the tea pot as it is because Falcon does not care, I send two email with no answer.
Helpful Report
Posted 4 months ago
Hi Gildas, As mentioned in our email to you; I have arranged for a replacement to be sent out to you which will be dispatched this week. The damaged item is yours to keep, all of the materials used in our products are still safe to use even in the event of the enamel chipping and exposure of the steel. If you don’t want to use it for consumption, I recommend using it for storage or as a plant pot. Let me know if you have any other questions. Kind regards, The Falcon Enamelware team
Posted 4 months ago
You’re asking me to write a review when I have yet to receive my items
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Posted 4 months ago
Hi Deborah, We are so sorry for this delay, we have chased FedEx for an update and I will reply to you via email as soon as possible. Unfortunately when an order is with FedEx in customs clearance there is very little we can do to speed it up. Thank you for your patience. Regards, The Falcon Enamelware team
Posted 4 months ago
Really lovely enamel wear. I bought several pitchers and cups for family members for Christmas and everyone seemed pleased. One issue—the color “red” is actually orange. Not a huge issue but it’s there.
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Posted 4 months ago
I really like the Falcon Enamelware cups, but I was shocked and angered by the $50 addition to my bill that I wasn't expecting. I will NEVER buy from you again.
Helpful Report
Posted 4 months ago
Hi Camilla, The additional charge was the tariffs fee which is charged at checkout to avoid any additional charges due upon delivery. Regards, The Falcon Enamelware team
Posted 4 months ago
Quality product and it won't be my last purchase.
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Posted 4 months ago
Very happy with the quality of all the items I purchased!
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Posted 4 months ago
Brilliant. Even when items were not received I got a replacement the very next day. Would definitely use again.
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Posted 4 months ago
Great product and service! I ordered several for gifts and everyone loves them.
Helpful Report
Posted 4 months ago
Hi Jason, Apologies for the delay in our response, we are a small team and working through as quickly as possible. As mentioned in our email to you; I have arranged for a replacement to be sent out to you which will be dispatched this week. The damaged item is yours to keep, all of the materials used in our products are still safe to use even in the event of the enamel chipping and exposure of the steel. If you don’t want to use it for consumption, I recommend using it for storage or as a plant pot. Let me know if you have any other questions. Kind regards, The Falcon Enamelware team
Posted 4 months ago
The water jug is beautiful, a lovely colour and shape. I felt that the slightly imperfect loaf tin was a bit too imperfect so I got in touch and it was replaced straight away - great service. Thank you
Helpful Report
Posted 4 months ago
Never got my bowls! I filled out an additional customs form on December 22, haven’t seen or heard anything since. Please help!
Helpful Report
Posted 4 months ago
Hi Juanita, Apologies for the delay in getting this delivered. As mentioned, when packages are going through customs clearance there is very little we can do to speed it up. We have provided all the information to FedEx and I have chased it again today as well. We will provide you updates as we have been, via email. Regards, The Falcon Enamelware team
Posted 4 months ago
Great items. Had a little problem with shipping, promplty resolved. Strongly recommend.
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Posted 4 months ago
I loved the color choices and the shape when I saw a photo in the New York Times gift ideas. I was impressed that I could easily order and pay for it from the US and get it in New York state on time and really beautiful for my daughter. Nice design, quality and service! Woo!
Falcon Enamelware 5 star review on 29th December 2025 Falcon Enamelware 5 star review on 29th December 2025
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Posted 4 months ago
My daughter wanted this enamelware for Christmas. She is thrilled with the bake set and prep set. The best part is that it arrived super fast and in time for Christmas! Faster than some items I purchased from American companies!
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Posted 4 months ago
Absolutely gorgeous enamel colors flawlessly applied to an aesthetically pleasing shape. I gave them as gifts. They will be treasured!
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Posted 4 months ago
I have purchased two pictures, eight tall tumblers and ate dinner plates and have received many compliments from my guests. The table where, with its mix of bright and subdued colors are very attractive and have a wonderful feel as you use them. They are solid and yet have a very soft feel to them.
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Posted 4 months ago
I never received my items. I got notification from FedEx that additional information is needed for customs, but I have no way of providing this.
Helpful Report
Posted 4 months ago
Hi Stacy, As mentioned in my email correspondence, we will provide all the relevant information to FedEx and this will be cleared soon. Regards, The Falcon Enamelware team
Posted 4 months ago
High quality kitchenware. Attractive and pleasing to use.
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Posted 4 months ago
I first became aware of Falcon Enamelware from Wirecutter which I sometimes rely on for purchases. I liked the modernist design of the pitchers and enjoyed the colors that were used. I am a collector of kitchen items and decided to purchase some of the imperfect items for the better price. But, I really enjoy the color selection that makes the items ideal for gifts. I am also currently getting away from using plastic in my kitchen and was drawn to the enamelware for that reason too. Plus, while I cannot use the enamelware in the microwave, they will not break if dropped and can be used by children! I made initial purchases for myself and then for gifts for 2 of my sisters who are also collectors and really enjoy the colors that I chose (which happen to be their college colors). I made further purchases based on the discounts offered for the Christmas season and end of season. Much appreciated! I would make more purchases but for the tariffs which increase the shipping et al costs. I expect to continue to make purchases however for myself and for gifts. Please continue to care the variety of colors especially for 'serviceware' that can be used for entertaining. One way to increase your access to the US market would be to establish a US based distributor relationship with someone. Just a suggestion. lol The service and delivery time has been wonderful too. I hope that you have a fabulous holiday season. Thank you. Linda
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Posted 5 months ago
There is joy in everything you make, the delight in classic design and the wonderful colours.
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Posted 5 months ago
Falcon Enamelware is rated 4.5 based on 2,030 reviews