Factory Direct Flooring Ltd Reviews

Name: Factory Direct Flooring Ltd
Address: 1 Finch Way, Hemdale Industrial Park, HEMDALE BUSINESS PARK, 1 Finch Way, Hemdale Industrial Park, United Kingdom
Rating: 4.62

4.6 Rating 9,683 Reviews

93 %

of reviewers recommend Factory Direct Flooring Ltd

4.6

Based on 9,683 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

330 100 00 15

Email:

info@factory-direct-flooring.co.uk

Location:

1 Finch Way, Hemdale Industrial Park,
HEMDALE BUSINESS PARK,
1 Finch Way, Hemdale Industrial Park
United Kingdom
CV11 6TQ

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Factory Direct Flooring Ltd 5 star review on 13th March 2025

235

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“quick delivery and god price”

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Posted 3 years ago

“I think the flooring is a bit thin Mr Kevin Hamm”

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Posted 3 years ago

“Arrived exactly on time. Great quality”

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Posted 3 years ago

“Floor easy to rip and put marks on it”

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Posted 3 years ago

“Very pleased with the vinyl flooring we purchased for the bathroom,delivery was fast as well. Thanks”

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Posted 3 years ago

“Good value and good quality”

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Posted 3 years ago

“Easy and quick, looks nice as well when done”

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Posted 3 years ago

“Good service and item was ready for collection when they said. Would use again”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Very good service. Ordered new floor arrived within a few days. Very pleased with it.”

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Posted 3 years ago

“Always good on choice, availability, price and service”

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Posted 3 years ago

“Fantastic product”

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Posted 3 years ago

“Excellent service Ordered my flooring arrived when they said it would. A couple of packs were damaged so spoke to customer services who sent replacements the same week. Flooring looks lovely”

Factory Direct Flooring Ltd 5 star review on 2nd May 2022

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Posted 3 years ago

“I am very happy with the help and service I have received”

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Posted 3 years ago

“Used a couple of times for laminate flooring. Always reliable delivery and good value for high quality materials.”

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Posted 3 years ago

“Really good quality floor with only a few filled knots. Only issue was having to wait in all day for the delivery to arrive.”

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Posted 3 years ago

“I ordered the floor it came on the day they sad so that was a great help did not wast time waiting for it to turn up , I put the floor down in hall and front room very happy with both floors .”

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Posted 3 years ago

“Quick response as I ordered some samples and they arrived a few days later. Great service”

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Posted 3 years ago

“Ordered some samples, delivered very quickly, delighted with the service so far. Looking to place order soon.”

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Posted 3 years ago

“Really prompt delivery, good quality flooring”

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Posted 3 years ago

Factory Direct Flooring Ltd is rated 4.6 based on 9,683 reviews