Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,897 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,897 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No fuss in getting insurance and to include diagnosed medical conditions.”

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Posted 6 years ago

“Hopefully if my suitcase is forwarded will not have to make a claim, trying to resolve issue, as they were not put on the aircraft at our point of departure at Manchester”

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Posted 6 years ago

“Easy to sort out ,reasonable price,policy looks fine”

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Posted 6 years ago

“Person on phone guided me through the filling out process.”

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Posted 6 years ago

“very pleasant people to do business with and the premium is not so bad”

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Posted 6 years ago

“During the process of choosing Explorer travel, I wanted to clarify a couple of things and so spoke to them by phone. All was clearly and politely explained and so I went ahead with them.”

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Posted 6 years ago

“Easy to purchase at a reasonable price including medical exemptions. Didn’t have to make a claim so can’t comment on that process.”

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Posted 6 years ago

“Easy to arrange, competitive price, used your services many times , but never had to make a claim yet,so can't comment on the complete service.”

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Posted 6 years ago

“There service is excellent but I have never made a claim so can’t comment on that side of the business. Hence 4 out 5 stars”

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Posted 6 years ago

“I thought this quote seemed reasonable although we all like to pay less! Cruise cover and HBP medical issue were included Can’t review how good it is to pay out been fortunate not to have made a claim Would be good if there were rewards reduction if I purchased with them next time to get a discount for previous customer with “no claims bonus”!!”

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Posted 6 years ago

“Had it last year and didn't need to claim but felt r reassured by cover so taken for just one trip this year. Because of our age and despte we've never made a claim it just goes up so much that it will become more costly and difficult to travel.”

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Posted 6 years ago

“I used this travel insurance to cover my 1 month trip to Vietnam. I was lucky I did not have to claim anything. Only thing was that as Vietnam is really a motorbike country, I would appreciate if the basic coverage included riding a motorbike up to 150cc”

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Posted 6 years ago

“Nice and easy to purchase, 2nd trip with you and not had to use you x fingers I will not , so only scored 4”

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Posted 6 years ago

“I am still waiting for my documents to arrive by post”

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Posted 6 years ago

“A little expensive for a single trip, but got the cover I wanted.”

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Posted 6 years ago

“Happy with the insurance although I was unhappy that about 4 days later I received an e mail offering 10% off.”

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Posted 6 years ago

“Booked insurance whilst travelling to New York. Quick and easy and price was reasonable, I guess. Not sure what the company would be like to actually make a claim with, so that's why I've put 4* and not 5.”

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Posted 6 years ago

“Great product, I've been with this company for years. My only negative is their renewal process, they don't send a quote for the next year, you have to apply online and it's usually cheaper to renew as a new customer through a comparison site which is a bit ludicrous. There's no attempt to keep customers through a loyalty scheme or rewards for repeat custom, that said I still buy their insurance as its a good product.”

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Posted 6 years ago

“Great firm to deal with no problems”

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Posted 6 years ago

“Easy to get a quote online and helfpull telephone call to double check something.”

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Posted 6 years ago

Explorer Travel Insurance is rated 4.6 based on 5,897 reviews