Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,861 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,861 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to purchase at a reasonable price including medical exemptions. Didn’t have to make a claim so can’t comment on that process.”

Helpful Report

Posted 6 years ago

“Easy to arrange, competitive price, used your services many times , but never had to make a claim yet,so can't comment on the complete service.”

Helpful Report

Posted 6 years ago

“There service is excellent but I have never made a claim so can’t comment on that side of the business. Hence 4 out 5 stars”

Helpful Report

Posted 6 years ago

“I thought this quote seemed reasonable although we all like to pay less! Cruise cover and HBP medical issue were included Can’t review how good it is to pay out been fortunate not to have made a claim Would be good if there were rewards reduction if I purchased with them next time to get a discount for previous customer with “no claims bonus”!!”

Helpful Report

Posted 6 years ago

“Had it last year and didn't need to claim but felt r reassured by cover so taken for just one trip this year. Because of our age and despte we've never made a claim it just goes up so much that it will become more costly and difficult to travel.”

Helpful Report

Posted 6 years ago

“I used this travel insurance to cover my 1 month trip to Vietnam. I was lucky I did not have to claim anything. Only thing was that as Vietnam is really a motorbike country, I would appreciate if the basic coverage included riding a motorbike up to 150cc”

Helpful Report

Posted 6 years ago

“Nice and easy to purchase, 2nd trip with you and not had to use you x fingers I will not , so only scored 4”

Helpful Report

Posted 6 years ago

“I am still waiting for my documents to arrive by post”

Helpful Report

Posted 6 years ago

“A little expensive for a single trip, but got the cover I wanted.”

Helpful Report

Posted 6 years ago

“Happy with the insurance although I was unhappy that about 4 days later I received an e mail offering 10% off.”

Helpful Report

Posted 6 years ago

“Booked insurance whilst travelling to New York. Quick and easy and price was reasonable, I guess. Not sure what the company would be like to actually make a claim with, so that's why I've put 4* and not 5.”

Helpful Report

Posted 6 years ago

“Great product, I've been with this company for years. My only negative is their renewal process, they don't send a quote for the next year, you have to apply online and it's usually cheaper to renew as a new customer through a comparison site which is a bit ludicrous. There's no attempt to keep customers through a loyalty scheme or rewards for repeat custom, that said I still buy their insurance as its a good product.”

Helpful Report

Posted 6 years ago

“Great firm to deal with no problems”

Helpful Report

Posted 6 years ago

“Easy to get a quote online and helfpull telephone call to double check something.”

Helpful Report

Posted 6 years ago

“It appears to very good value for money, they were very quick with all required responses and hopefully I will not have to put it to the test, should I have to I believe they will do everything they say.”

Helpful Report

Posted 6 years ago

“Good service Thank you for the help Arinda Fisher”

Helpful Report

Posted 6 years ago

“We are very satisfied with the insurance you offer and the price is also acceptable”

Helpful Report

Posted 6 years ago

“Very competitive and easy to work out the type of cover you need”

Helpful Report

Posted 6 years ago

“The ease of obtaining a quote.”

Helpful Report

Posted 6 years ago

“Easy to use online forms to purchase insurance outside office hours. This is my second time using Explorer Travel Insurance and previously I did also speak to a member of staff. Until you need to claim it is not possible to judge ~ this trip to family down under my husband had a mini stroke (TIA). Fortunately, the hospital treatment for 2 days was free because of reciprocal agreements, so we didn't have to claim. Thank goodness and he's fully recovered!”

Helpful Report

Posted 6 years ago

Explorer Travel Insurance is rated 4.6 based on 5,861 reviews