Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,883 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,883 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Polite and effficient on phone for quote. Shame that my insurance is so much more costly than my husband's even though he is older than me. Soon I will no longer be able to afford to travel.”

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Posted 3 months ago

“Clear and fair information and price.”

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Posted 3 months ago

“The policy offers good value for money, is clearly set out, and seems to cover everything I need. I haven’t had to call on it so far, and I hope I won’t have to!”

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Posted 3 months ago

“So I think like all questions all companies go back 9 years why not listen to people in a box marked more information this would help people get a better deal or is it a computer just asking these questions to save money, I say this all the time on questioner's but no reply”

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Posted 3 months ago

“User friendly site & can also access direct phone contact easily”

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Posted 3 months ago

“Straightforward and relatively painless process”

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Posted 3 months ago

“No made a claim so I cannot judge”

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Posted 3 months ago

“The associate that I spoke with was very helpful and friendly and was able to locate my previous policy. In that way I did not have to worry that my new policy would be updated.”

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Posted 3 months ago

“I needed two calls to verify something but was pleased to renew my policy.”

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Posted 3 months ago

“The process from searching was quick. Policy documents were read before the final payment was made which was good for peace of mind. A true review can only be made if I make a claim, which I hope I won't have to.”

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Posted 4 months ago

“First year with ETI and not used yet, but seems to be all as expected.”

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Posted 4 months ago

“Not needed to contact at the moment, but all round Good service 😁”

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Posted 4 months ago

“Been with them in previous year(s), not cheap, but probably the best in our circumstances after doing some comparisons. The adventure stars soon.”

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Posted 4 months ago

“Only 4 stars due to big price hike in insurance.”

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Posted 4 months ago

“Good service but have had no confirmation yet and no real proof of the fact that I have bought the insurance, which concerns me.”

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Posted 4 months ago

“Haven't experience any problems as yet..”

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Posted 4 months ago

“All good, booked on line very straightforward, requested paper copy which arrived a few days later, very satisfied.”

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Posted 4 months ago

“Price was ok. When I called to make an update to my policy the staff member was helpful when I finally got to speak to someone.”

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Posted 4 months ago

“Only place to offer us reasonable price for our Annual Policy. Previous insurer had doubled their premium.”

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Posted 4 months ago

“Easy to understand and good to be able to speak to someone”

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Posted 4 months ago

Explorer Travel Insurance is rated 4.6 based on 5,883 reviews