Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,827 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,827 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“An excellent response when taken I’ll in France. They settled my hospital account direct with the hospital. An excellent company.”

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Posted 5 days ago

“Good service.”

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Posted 1 week ago

“Very good customer service . Pleased with how much it was . Paid the same as last year . Good value for money .”

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Posted 3 weeks ago

“Not used policy as yet but the cover is excellent”

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Posted 3 weeks ago

“Very helpful when policy was set up And very reasonably priced. Kind advisors also Sue Gibson”

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Posted 3 weeks ago

“covers all required,easily done on internet”

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Posted 3 weeks ago

“Easy to get what I wanted very happy at the cost of your travel insurance”

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Posted 3 weeks ago

“Very pleased with the service and the recent quote we had from yourselves that's why we renewed or policy. We had a problem in March last year and having booked a package holiday we literally had to cancel last minute. Explorer Travel handled our problem very well and would recommend them anytime”

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Posted 3 weeks ago

“Good price and very easy to purchase, confirmation came through quickly”

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Posted 3 weeks ago

“Good customer service. Renew annually as best on offer”

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Posted 3 weeks ago

“Easy to navigate the web site. Explorer is very competitive and covered all my needs at a very reasonable price.”

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Posted 3 weeks ago

“Reasonable price, very efficient service with reminders, discounts and ready to provide me with a paper copy of my policy.”

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Posted 3 weeks ago

“Very helpful. I have used them for a few years.”

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Posted 3 weeks ago

“Easy to arrange and at a good price.”

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Posted 3 weeks ago

“I love working with explorer travel insurance - since we have done more travelling we have used you as our main provider for trips around Europe. It's easy to buy with a clear process - my only challenge would be that we have to fill it in all the time with sometimes only a couple of months between policies and we have to recapture all the data. I understand why but i think this could be a time bound link with the facility to update with new items or remove anything that is no longer applicable. Kind regards. Julia”

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Posted 3 weeks ago

“Very quick and easy to do.”

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Posted 3 weeks ago

“Easy to use and great cover”

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Posted 3 weeks ago

“I have only recently taken this policy out and have not had any issues. It was easy to complete the paperwork and a fair price.”

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Posted 3 weeks ago

“Have bought explorer insurance before, premiums are good, cover offered is good, it covers all our requirements for multi trip cover, highly recommended.”

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Posted 3 weeks ago

“I must be honest and admit one of the reasons I continue to use Explorer is because of your employee Vivienne. She is so helpful and friendly and patient. She gives the impression that she cares about doing her job properly, which is in complete contrast to a couple of your male advisers I’ve dealt with!”

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Posted 3 weeks ago

Explorer Travel Insurance is rated 4.6 based on 5,827 reviews