Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,861 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,861 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Found it easy to do online , price was competitive”

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Posted 6 years ago

“Everthing seems ok ,will find out if i have to claim on the policy if it good”

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Posted 6 years ago

“Easy on line access and efficient telephone response to isdue to resolve”

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Posted 6 years ago

“Price looks reasonable as does the cover to include existing medical conditions but the proof of a good insurance company only comes when a claim is made. The questions & form filling very straight forward & easy & the policy appears to be fairly comprehensive.”

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Posted 6 years ago

“Easy to use on line and fair on price.”

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Posted 6 years ago

“Provides good cover at a competitive price and the renewal process is straight forward and uncomplicated. Queries are dealt with efficiently and in a friendly manner.”

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Posted 6 years ago

“Purchased online no problems simple to use website and reasonably priced. How good the insurance it is will be ascertained if we need to make a claim. So my rating is for the ease of the purchase and cost of the insurance”

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Posted 6 years ago

“Very easy and understandable questionnaire to fill in - including the medical section.”

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Posted 6 years ago

“Your Representative was very good at explaining and assisting me with selecting the required travel insurance policy . I also think your rates are very competitive.”

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Posted 6 years ago

“The advisor was helpful and friendly”

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Posted 6 years ago

“Purchasing on line is quick and easy and we have used this company several times. However the proof of service would be in if you have to make a claim.”

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Posted 6 years ago

“Good value and fits the bill. Thank you”

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Posted 6 years ago

“Buying the policy was fairly easy and I thought the price was reasonable. However I feel that a proper rating cannot be really given as no claim has been made and I sincerely hope one will not be. Perhaps the rating review requested should be asked for by the company when nearing the end of the policy term and not at the start, when some customers will have had a claim.”

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Posted 6 years ago

“A good value for money policy which covers virtually all contingencies that might happen.”

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Posted 6 years ago

“I have used your services before. I had to claim for a cancelled cruise holiday in 2018, it was completed recently. The company you use to implement the claim was very slow, mislaying Death Certificate, slow about advising.”

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Posted 6 years ago

“Very straightforward to book and a very competitive price. this is particularly important for older folks with medical conditions.”

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Posted 6 years ago

“On line was fairly straight forward even though I had medical conditions. Price very competative.”

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Posted 6 years ago

“Simple easy to complete. Good price”

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Posted 6 years ago

“cover is at a reasonable price for health issues, but never have claimed .so I don't know how much help or understanding you get when you make a claim”

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Posted 6 years ago

“Very reasonable rates - Very good service - Haven't had the need to make a claim which could make my rating either go up to very good or down to either acceptable or poor.”

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Posted 6 years ago

Explorer Travel Insurance is rated 4.6 based on 5,861 reviews