Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,897 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,897 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have used your services before. I had to claim for a cancelled cruise holiday in 2018, it was completed recently. The company you use to implement the claim was very slow, mislaying Death Certificate, slow about advising.”

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Posted 6 years ago

“Very straightforward to book and a very competitive price. this is particularly important for older folks with medical conditions.”

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Posted 6 years ago

“On line was fairly straight forward even though I had medical conditions. Price very competative.”

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Posted 6 years ago

“Simple easy to complete. Good price”

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Posted 6 years ago

“cover is at a reasonable price for health issues, but never have claimed .so I don't know how much help or understanding you get when you make a claim”

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Posted 6 years ago

“Very reasonable rates - Very good service - Haven't had the need to make a claim which could make my rating either go up to very good or down to either acceptable or poor.”

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Posted 6 years ago

“I was able to sort out my insurance requirements in less than ten minutes”

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Posted 6 years ago

“value for money”

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Posted 6 years ago

“Straightforward website with easy to use online application.Competitive pricing.Haven’t had to make a claim so can’t comment on this aspect.”

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Posted 6 years ago

“Have not had need to use the claim service yet,hope it is as it says.”

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Posted 6 years ago

“The purchasing process was straight forward and the information supplied was good. However you never find out how good insurance is unless you have to claim. Hopefully I will never find out.”

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Posted 6 years ago

“Purchased all seemed to go well”

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Posted 6 years ago

“I have never had to make a claim and therefore can't rate the claims experience.”

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Posted 6 years ago

“Good cover provided, but I was disappointed that shortly after paying for the policy I received an email offering 10% off when booking a policy. Bad timing!”

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Posted 6 years ago

“Very easy to sign in to and seems to tick all the right boxes -- we never had a problem so neve had to claim but contact seems to be very easy if you have to. - Will use again - D”

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Posted 6 years ago

“It seemed to be OK but as it wasn't used I cannot say more”

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Posted 6 years ago

“Competative price with good cover.”

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Posted 6 years ago

“Just renewed our annual multi-trip policy. Despite THREEfold increase over last year's premium it was still the lowest on offer for the cover offered.”

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Posted 6 years ago

“Quite surprised at the increase this year as I didn’t have a claim last year”

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Posted 6 years ago

“Very easy to obtain quote”

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Posted 6 years ago

Explorer Travel Insurance is rated 4.6 based on 5,897 reviews