Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.58

4.6 Rating 5,402 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,402 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“How can you rate insurance when you’ve just bought it?”

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Posted 1 week ago

“please retain medical information year on year so i do not have to enter it all over again every time. this is time-consuming and surely unnecessary”

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Posted 1 month ago

“Can't really review the policy I purchased as have no idea how any future claims will be handled, but given 3 stars as the purchase was pretty easy”

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Posted 1 month ago

“I haven't actually travelled yet, so not had to use the insurance so cant comment. However, I'd definitely welcome fewer advertising emails!!”

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Posted 2 months ago

“I never had to claim on the insurance so I can't really comment.”

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Posted 3 months ago

“Can’t judge unless we have to make a claim…”

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Posted 4 months ago

“Too early to say”

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Posted 6 months ago

“l have not traveled yet so have no experience of using Explorer”

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Posted 7 months ago

“Insurance appears quite comprehensive, I have used your company for a number of years but this year appears more expensive than competitors.”

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Posted 8 months ago

“The cover was goix value and easy to purchase. You can never tell how good your cover is unless you make a claim, that is when you really see whether you got a good product”

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Posted 8 months ago

“Travel insurance issued by any company can not be assessed until a claim is made. When a claim is made it can then be evaluated by its response to claim”

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Posted 9 months ago

“good insurance but premium trippled compaired to last year when asked why was told it was down to age ? dispite having no claims previous year.”

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Posted 9 months ago

“Hard to write a review of a product I haven't had to use as yet. I understand why it is important to have insurance but, until you have to make a claim, it is difficult to say whether or not explorer is a good company to have a policy with.”

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Posted 9 months ago

“Cover looked good--but did not need to use it so ---no problems. Had a minor issue and had to ring you as I could not get it to take payment and after much messing around on laptop, I got it to take payment but did not realise, it had taken expiry date out and replaced by entry date--thus looking like I was returning on same day. I had to ring up, correct and then pay extra and get different policy”

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Posted 10 months ago

“I can only comment on the premium which was the lowest available on the comparison site. I haven't claimed do can't review the claims procedure So far so good.”

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Posted 11 months ago

“Not been on holiday yet so I’ll judge afterwards”

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Posted 11 months ago

“As with most insurance these days it is over-priced and gives far too many get-outs for the insurer. One wonders if it is worth bothering with, except that you have to have it, but in general the whole industry has become so risk averse that it is not fit for purpose. well, you did ask!”

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Posted 1 year ago

“trying to make a claim is so difficult that one wonders why one bothered with insurance in the first place! further to this review i was contacted today and offered assistance… i await the outcome!”

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Posted 1 year ago

“Ok initially but difficult to get through when I needed to change my holiday details-what about having a callback system rather than "sorry all lines are busy at the moment" ?”

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Posted 1 year ago

“I haven’t used the insurance for anything yet however it was easy to arrange and quickly set up although I thought a little expensive”

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Posted 1 year ago

Explorer Travel Insurance is rated 4.6 based on 5,402 reviews