Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.60

4.6 Rating 6,053 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

Info

4.6

Based on 6,053 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Explorer Travel Insurance:

Explorer Travel Insurance has been trading since 2011 and specialises in great value Single Trip, Annual Multi Trip, Medical Conditions, Winter Sports, Cruise and Backpacker travel insurance.

Buy direct and choose from up to 5 levels of cover with the added peace of mind that all policies are underwritten by Allianz (the world's largest insurer) and include gadget and cruise cover as standard.

We are based in Westcliff on Sea, Essex and are very proud of the excellent levels of service we provide to our customers both online and by our friendly and professional sales advisors. We don't have a maximum age limit for single trip policies and can offer cover for customers with, or without, pre-existing medical conditions.

Visit Website

Phone:

0345 373 0253

Email:

enquiries@explorerinsurance.co.uk

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Insurance obtained, but due to variety of medical conditions, not easy to navigate on line facilities and questions. System kept crashing and then had to phone to finalise quotation.”

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Posted 5 months ago

“Easy to deal with. But I had a flight to Australia with a 20 hour stopover in China. The policy didn’t cover that and you quoted a price that was double what you’d quoted.”

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Posted 7 months ago

“Your policy was easy to complete on line, I cannot rate further as it's not been held for 12 months, or used.”

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Posted 1 year ago

“I booked the insurance no problem but I have not received any confirmation of my policy either by post or email dispite a phone call to yourselves and being told apologies and an email would be sent. Bit disappointing”

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Posted 1 year ago

“The Insurance cover appears to be good, and at a competative price. I cannot review the contract unless and until I need to make a claim.”

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Posted 1 year ago

“Far to expensive”

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Posted 1 year ago

“Dude, it's insurance! I'm on holiday!! Nothing bad has happened!!! SO HOW ON EARTH CAN I RATE YOUR INSURANCE???”

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Posted 1 year ago

“I am awaiting a paper copy of this policy will review your service when I receive it”

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Posted 1 year ago

“Service person good. Very expensive.”

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Posted 2 years ago

“found it very difficult to contact while i was on hoiday and was unabe to contact reference trying to find out if i was covered for illness.”

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Posted 2 years ago

“Travelled once only so far”

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Posted 2 years ago

“I was very dismayed that you appear ageist. Because my husband is now 67 you no longer offer ski insurance. I won’t renew next year. My experience tells me that younger people are more prone to ski accidents not elderly, if you are now cladding 67 as elderly. Very very disappointimg where the work force carry on into their 70,s but we discriminate in this way.. I would love to see the data that leads you to this decision.”

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Posted 2 years ago

“Really disappointed that on compare the market just a week before my renewal the price was substantially lower than the renewal price you gave me. The operator’s attitude of ‘well go elsewhere then’ was not well received. We will look to packaged bank accounts before our next renewal date.”

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Posted 2 years ago

“So hard to get are money back after having to cancel on medical advice”

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Posted 2 years ago

“Good insurance, 'Ian' doesn't need to send me life updates every hour though...”

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Posted 2 years ago

“How can you rate insurance when you’ve just bought it?”

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Posted 2 years ago

“please retain medical information year on year so i do not have to enter it all over again every time. this is time-consuming and surely unnecessary”

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Posted 2 years ago

“Can't really review the policy I purchased as have no idea how any future claims will be handled, but given 3 stars as the purchase was pretty easy”

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Posted 2 years ago

“I haven't actually travelled yet, so not had to use the insurance so cant comment. However, I'd definitely welcome fewer advertising emails!!”