Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,897 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,897 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It appears to very good value for money, they were very quick with all required responses and hopefully I will not have to put it to the test, should I have to I believe they will do everything they say.”

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Posted 6 years ago

“Good service Thank you for the help Arinda Fisher”

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Posted 6 years ago

“We are very satisfied with the insurance you offer and the price is also acceptable”

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Posted 6 years ago

“Very competitive and easy to work out the type of cover you need”

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Posted 6 years ago

“The ease of obtaining a quote.”

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Posted 6 years ago

“Easy to use online forms to purchase insurance outside office hours. This is my second time using Explorer Travel Insurance and previously I did also speak to a member of staff. Until you need to claim it is not possible to judge ~ this trip to family down under my husband had a mini stroke (TIA). Fortunately, the hospital treatment for 2 days was free because of reciprocal agreements, so we didn't have to claim. Thank goodness and he's fully recovered!”

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Posted 6 years ago

“No claims no problem”

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Posted 6 years ago

“Always helpful on the telephone when booking and a lot better on price than some insurance companies that l have contacted.”

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Posted 6 years ago

“The consultants Steph and Ryan were very helpful.”

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Posted 6 years ago

“Helpful in setting it up and felt secure with policy supplied Thankyou”

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Posted 6 years ago

“Overall cover good, as it should be, but having had hospital treatment had to fill out the medical questionnaire. Answered all the questions about my successful medical treatment but the answers still added nearly £50 to my annual policy. This I find unfair as there isn't the important question " are you cured" or "was the operation successful". On querying this with Explorer Travel I was simply told " we don't do the questions, they are drawn up by a panel of experts". Experts who were obviously tasked with getting the premiums raised rather than obtaining an unbiased opinion.”

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Posted 6 years ago

“very helpful assistants when I made a mess of the computor input, I am sure computors hate me!!!! Thank you”

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Posted 6 years ago

“bought on line,quite easy to do”

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Posted 6 years ago

“Excellent service including communication”

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Posted 6 years ago

“Took a couple of calls to get it right”

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Posted 6 years ago

“Renewal of policy went smoothly, renewal fee competitive - pleased to say that I have not had to call on any other services - long may that continue. Many thanks - C Newbold”

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Posted 6 years ago

“Pleased with the detailed questionnaire, and the price.”

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Posted 6 years ago

“obtained a good deal to meet my holiday needs Thank you very much”

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Posted 6 years ago

“Reasonable cost good cover user friendly on line application used for 5 years pleased to say never had to claim hope I never have to”

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Posted 6 years ago

“A very quick and easy process to do on line”

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Posted 6 years ago

Explorer Travel Insurance is rated 4.6 based on 5,897 reviews