Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.60

4.6 Rating 6,053 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

Info

4.6

Based on 6,053 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Explorer Travel Insurance:

Explorer Travel Insurance has been trading since 2011 and specialises in great value Single Trip, Annual Multi Trip, Medical Conditions, Winter Sports, Cruise and Backpacker travel insurance.

Buy direct and choose from up to 5 levels of cover with the added peace of mind that all policies are underwritten by Allianz (the world's largest insurer) and include gadget and cruise cover as standard.

We are based in Westcliff on Sea, Essex and are very proud of the excellent levels of service we provide to our customers both online and by our friendly and professional sales advisors. We don't have a maximum age limit for single trip policies and can offer cover for customers with, or without, pre-existing medical conditions.

Visit Website

Phone:

0345 373 0253

Email:

enquiries@explorerinsurance.co.uk

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have found Explorer to be very friendly, efficient & professional people. Regular blogs from the managing director offer some good advice, which can be very helpful. Their prices for cover are very competitive. I've only given 4 stars rating because I haven't yet experienced their response to any claim I might might have made over the 3 years I've been with them, but I'm sure their response would be fair & efficient.”

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Posted 2 weeks ago

“The person I spoke to was patient and took time to explain things. As a returning customer I got some discount.”

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Posted 2 weeks ago

“We have been with Explorer travel for 3 years now with their EU policy but decided on an North America trip and needed to upgrade . The staff were helpful but the cost of us upgrading was too much, I didn't realise that the cover for America or Canada was so expensive. so instead we ended up with a single trip cover , still expensive but you can not cut corners with the cost of medical cover in these countries. We have decided that after this we will stick to EU counties. The staff were very good explaining the costs. Hopefully we will never have to use the insurance cover but the proof in the pudding will be if we ever have to make a claim.”

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Posted 1 month ago

“So far no problem at all hope it carries on the same”

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Posted 2 months ago

“Competitive rate and easy to deal with on the 'phone. I have renewed for this year. I have not had to make a claim so I cannot comment on that side of things. I am over 70 which can phase some insurers but it was no problem for Explorer.”

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Posted 4 months ago

“Easy to follow instructions in event of a claim. Mine wasn't an emergency. Kept informed throughout - nice to speak to someone. Felt in case of emergency it would be handled with care. Happy to insure again for another year.”

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Posted 4 months ago

“Did what I needed”

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Posted 5 months ago

“Clear policy. Professional people at the end of the phone. Well timed renewal reminder. Haven't had to make a claim but I would assume that a similar professional approach would also be apparent if I did.”

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Posted 5 months ago

“Easy to fill in and very clear to use”

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Posted 6 months ago

“I didn't have any bad experiences. Very little to feed back.”

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Posted 6 months ago

“Excellent service over the phone with an assistant. He was thorough and professional.”

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Posted 7 months ago

“Easy to purchase Online, competitive price even with existing medical conditions”

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Posted 7 months ago

“Seems very good ,not that we have had to use the travel insurance.”

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Posted 7 months ago

“Price is Wright not been away yet Let’s hope we don’t really have to use it”

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Posted 7 months ago

“Helpful and friendly. Such a shame that insurance increased vastly just because I was a year older. Also special offers came through AFTER I’d renewed”

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Posted 7 months ago

“It is good to speak to a human being and one who seems to understand their subject. Getting expensive!!!!”

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Posted 8 months ago

“Always pleasant to deal with and a good price”

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Posted 8 months ago

“Fortunately enough we did not need to use the service. The online booking was very easy, and we enjoy the Blue Light discount.”

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Posted 8 months ago

“Renewal went smoothly 2nd year good service no complaints. Thank you”

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Posted 9 months ago

“Excellent service especially when I had my wallet pick pocked”

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Posted 9 months ago

Explorer Travel Insurance is rated 4.6 based on 6,053 reviews