Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,903 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,903 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

Anonymous

Anonymous // 01/01/2019

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“Very helpful and informative staff. A very good experience. Would highly recommend.”

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Posted 5 hours ago

“This the second time I have used Explorer. On the first occasion I had to make a claim which was very promptly sorted out which I was very grateful for. The value of the policy sends fair and Imwill certainly be using Explorer again and Hope not to have to make any claims!”

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Posted 10 hours ago

“Always A very accessible, friendly and personal service. Always been very happy. However, it does seem I was incorrectly advised during a couple of recent conversations about the type of insurance needed for my son.”

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Posted 10 hours ago

“Easy process”

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Posted 10 hours ago

“Always good value, easy to use online. I have recommended this company to others and they have said they used it and were very happy with it.”

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Posted 11 hours ago

“Luckily we didn't need to use the travel insurance but it gave peace of mind to have it. A comprehensive deal and reasonably priced.”

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Posted 11 hours ago

“So far, have only booked my policy. This was extremely easy to do. Our holiday is yet to come.”

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Posted 3 days ago

“Very upfront company, everything explained. Although I went on an online comparison site to buy it, once you have set it up it's almost a personal service.”

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Posted 3 days ago

“I tried to use it and the doctor said I had to pay first. Which is completely pointless. So it was useless as I didn’t have the money so I had to wait till I got home”

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Posted 3 days ago

“No problems at all. Super handy to set up and all was covered”

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Posted 3 days ago

“Good value, everything adequately covered.”

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Posted 3 days ago

“So far so good. First time I’ve insured with Explorer Travel. They were simply the most competitive quote so I went with them. If they remain competitive I’ll happpily stay with them… if they don’t I’ll go elsewhere. I encourage everyone to not auto renew spend 10 mins and shop around”

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Posted 3 days ago

“Never used this company before but getting a policy was simple and they have kept in touch with promotions and holiday advice”

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Posted 3 days ago

“Quick and convenient to purchase, with a reasonable price — makes getting travel insurance easy and hassle-free. Thank you.”

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Posted 3 days ago

“I have used Explorer Travel Insurance for several years and continue to do so. I have had the misfortune to need to make a significant claim because of falling dangerously ill and requiring major surgery while overseas. At all times the staff me and my family dealt with, both while overseas and when making the claim, were competent, professional and pleasant, thus minimising the stress and problems encountered.”

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Posted 3 days ago

“Always very friendly and helpful on the phone. Cheaper deal for long-standing customer than going online!”

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Posted 3 days ago

“Easy to do”

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Posted 3 days ago

“Very good service. Used this company many times before and will continue to do so. Quick and easily had travel insurance for myself and family for a short trip with everything shown clearly what would be covered on the website.”

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Posted 3 days ago

“Very efficient to sort & set up initial policy last year & again at renewal”

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Posted 3 days ago

“We had to make a claim. Although it took a while to go through, the claims people were very clear with their instructions for what we needed to submit and as soon as we did so, they settled very quickly.”

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Posted 1 week ago

Explorer Travel Insurance is rated 4.6 based on 5,903 reviews