Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 6,008 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

Info

4.6

Based on 6,008 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Explorer Travel Insurance:

Explorer Travel Insurance has been trading since 2011 and specialises in great value Single Trip, Annual Multi Trip, Winter Sports, Cruise and Backpacker travel insurance.

Buy direct and choose from up to 5 levels of cover with the added peace of mind that all policies are underwritten by Allianz (the world's largest insurer) and include gadget and cruise cover as standard.

We are based in Westcliff on Sea, Essex and are very proud of the excellent levels of service we provide to our customers both online and by our friendly and professional sales advisors. We don't have a maximum age limit for single trip policies and can offer cover for customers with, or without, pre-existing medical conditions.

Visit Website

Phone:

0345 373 0253

Email:

enquiries@explorerinsurance.co.uk

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First class service providing the level of cover I required in spite of my health problems”

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Posted 7 years ago

“Very pleased with the service. Very easy to deal with. Competitive prices.”

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Posted 7 years ago

“I mailed the claims dept. and after 7 days still not had a reply”

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Posted 7 years ago

“Website easy to understand and complete. Insurance covered all our health issues and was very reasonably priced. Have already recommended to others.”

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Posted 7 years ago

“Easy to set insurance up price very good always use webb page”

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Posted 7 years ago

“Purchased travel insurance, no problem taking my money. Booked a holiday costing over £2000 but due to my partners mother having a sudden illness and being an only child, we tried to rearrange the date but Thomson holidays did not respond to our travel agent. Reluctantly we cancelled our trip. I sent off my insurance claim and my partner se t hers to her isurerers, Aviva. My partner received a full refund in 3 weeks whilst I am still fighting to obtain any monies. My advice to anyone is to avoid usi g this Company as they will look for any way to avoid paying out monies where a legitimate claim has been made. Absolutely disgusting practice.!!!”

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Posted 7 years ago

“Total shambles of a company who use every trick in the book not to pay a claim. AVOID AT ALL COSTS!”

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Posted 7 years ago

“Took out travel insurance with Explorer and declared my medical condition well before my holiday. Before travelling I then declared when I had an operation expecting them to increase the premium. However, they then refused to cover me for that condition rendering the policy useless. At this point I had no alternative but to cancel policy and insure with Stay sure. Explorer would not refund me in full and only gave me 50% of the initial premium. A policy is only good if you need it. Think carefully before you use Explorer !”

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Posted 7 years ago

“Affordable and excellent coverage”

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Posted 7 years ago

“very quick and easy to take out a policy”

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Posted 7 years ago

“Always obtain a reasonable quote Website is easy to use and logically ordered”

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Posted 7 years ago

“Great value for money!”

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Posted 7 years ago

“When looking for insurance for our trip, the quote was very competitive, particularly as we had medical conditions. Had used Explorer Travel previously in 2014.”

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Posted 7 years ago

“A good online service however when you phone up you are told to use the online service. There is no option to renew an existing policy or a discount for renewing”

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Posted 7 years ago

“Suitable but a trifle expensive”

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Posted 7 years ago

“Price was ok but never had to use it to find out how good it was,so no comment”

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Posted 7 years ago

“Very satisfied with the service I received thank you for your help.”

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Posted 7 years ago

“Nice easy process and quick response - a highly efficient online process.”

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Posted 7 years ago

“We have used Explorer Travel Insurance in the past, so far we have never had the need to make a claim, as said by others you never know how good your insurers are until you make a claim, so hoping if we need to make a claim Explorer Travel will fall into the very good category.”

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Posted 7 years ago

“Always 1st class. Ive used Explorer Travel many times, would recommend to everyone.”

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Posted 7 years ago

Explorer Travel Insurance is rated 4.6 based on 6,008 reviews