Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.60

4.6 Rating 6,059 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

Info

4.6

Based on 6,059 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Explorer Travel Insurance:

Explorer Travel Insurance has been trading since 2011 and specialises in great value Single Trip, Annual Multi Trip, Medical Conditions, Winter Sports, Cruise and Backpacker travel insurance.

Buy direct and choose from up to 5 levels of cover with the added peace of mind that all policies are underwritten by Allianz (the world's largest insurer) and include gadget and cruise cover as standard.

We are based in Westcliff on Sea, Essex and are very proud of the excellent levels of service we provide to our customers both online and by our friendly and professional sales advisors. We don't have a maximum age limit for single trip policies and can offer cover for customers with, or without, pre-existing medical conditions.

Visit Website

Phone:

0345 373 0253

Email:

enquiries@explorerinsurance.co.uk

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy and straightforward procedure to buy the insurance BUT needed to make a claim and spent almost 2 hrs on hold trying to speak to someone.Gave up and rang back the next day when I explained my situation about not being able to go on holiday.Claim forms were supposed to e mailed but to this day have not received them......that was about 4weeks ago.Fortunately the airline came up with an alternative date for a holiday”

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Posted 8 years ago

“Website easy to use, have purchased many polices in the past for our cruises with no problem. I suppose the proof of the pudding will be if we ever have to make a claim, although I hope it will never come to that.”

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Posted 8 years ago

“Competent and efficient”

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Posted 8 years ago

“Easy to arrange bit disappointed we seem to recieve offers after we have taken out a policy”

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Posted 8 years ago

“Hi, As a first time user of Explorer Travel Insurance I can only say Applying was very easy and straightforward. Q & A was assisted by prompting which medical problems may need to be reported. As with everyone who proceeds on a foreign holiday they hope the services of the company will not be needed. This was the case on our holiday and thankfully we did not require medical/sickness support and as with ALL types of insurance (Car, House or Travel) it is only when things go wrong can an insurance be found to cover the circumstances of what has gone wrong. I can however on price acknowledge that in my case the cost was less than what I believe was the market leader and much less than other companies I tied on individual sites and comparison sites online. I recommend the company wholeheartedly on price and ease of applying.”

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Posted 8 years ago

“This is the second time I’ve purchased travel insurance with explorer and I found the prices and cover very competitive. Absolutely no problems.”

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Posted 8 years ago

“Very easy to access on line. Think it very reasonable for elderly travellers. Offers plenty of options”

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Posted 8 years ago

“I’ve used Explorer Travel Insurance several times and have always been very satisfied with price and cover and professional attitude of the Customer Service Team.”

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Posted 8 years ago

“Easy to apply, questions straightforward, reasonably priced.”

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Posted 8 years ago

“This was the best insurance policy I found for the price. Met all our needs, over 70s and health issues included.”

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Posted 8 years ago

“Customer service excellent”

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Posted 8 years ago

“Haven't used it yet as I don't go away until December. But was pleased with the service I got when it was arranged.”

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Posted 8 years ago

“My policy gives me exactly what i need. Didn't use any comparison sites. Dealing direct means you get what you want. I haven't needed to make a claim”

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Posted 8 years ago

“excellent customer service with competitive premiums.”

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Posted 8 years ago

“Just got single journey cover, as we did last year. The company seem very helpful and efficient, though, fortunately, we haven’t had any claims ever with travel insurance so cannot comment further.”

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Posted 8 years ago

“Everything I needed insurance-wise was offered the bonus being some companies asked a much higher price for exactly the same cover.”

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Posted 8 years ago

“Impossible to know as thankfully never had to make a claim in over 60 years of medical and one only for loss of a watch. Buying proved relatively easy and more sensible and reasonable than most.The fact that I had been diagnosed with prostrate and Bladder cancer and been cured ( not in remission ) but was not covered for cancer was to me simply not sensible . Cancer is a word that covers so many things that each case needs a different rate I know it is almost impossible so l accepted it”

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Posted 8 years ago

“Great co. No problems but thankfully didn't need to submit a claim. Will use again.”

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Posted 8 years ago

“A first class policy with excellent benefits.”

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Posted 8 years ago

“easy enough to get what I thought was reasonable quote,especially since many companies have age cut-off.”

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Posted 8 years ago

Explorer Travel Insurance is rated 4.6 based on 6,059 reviews