Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,861 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,861 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have used Explorer on a few occasions for our cruise holidays. Fortunately we have never had to make a claim so can't really give any information as to whether it is easy or not to make a claim”

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Posted 6 years ago

“Easy to understand what is on offer and easy to purchase.”

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Posted 6 years ago

“I purchased an annual policy and spoke to a very helpful consultant who was able to provide cover that was more comprehensive than that offered by our previous travel insurer. based on this experience I would certainly recommend the company to friends.”

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Posted 6 years ago

“Straight forward without complications.”

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Posted 6 years ago

“Easy to book online and a good price compared to most other insurance companies, for people with medical issues. But I will not know how good until I have to make a claim”

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Posted 6 years ago

“Easy to arrange and an acceptable cost. I suspect the true test is if a claim is made and the claim process is concluded. Thankfully this was not necessary.”

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Posted 6 years ago

“Over the past few years we have insured our holidays with Explorer and found them to be helpful, professional and efficient. We are happy to recommend the company to others..”

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Posted 6 years ago

“Recommended via a newspaper article and used for a 6month visit to Australia and now a 3 week to America. No experience of a claim. Would have preferred an annual cover policy with top ups for extended stays (3, 6& 12 months) and America visits. For those of us fortunate enough to travel as and when the mood takes this would be good.”

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Posted 6 years ago

“Very pleased thank you”

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Posted 6 years ago

“I found the website easier to navigate and more straightforward than when I used it for my last trip. Happy with everything and will use again”

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Posted 6 years ago

“Cover looks good but have never had to make a claim”

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Posted 6 years ago

“The right price and quality for my needs. Easy access via the internet.”

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Posted 6 years ago

“Used Explorer Travel Insurance after checking on comparison site. Looks like a good deal for my first solo trip to Australia.”

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Posted 6 years ago

“I have used Explorer insurance for my last two holidays and I am very happy with the service I received. I had to make a claim for delayed flights and Explorer paid out on my claim without any hassle or fuss.”

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Posted 6 years ago

“I find the medical questions don’t give you the chance to input any extra information: for example, I have had a heart attack and a stent inserted but I do not have high blood pressure and never have although I have to take medication for high blood pressure. I also have to take statins for high cholesterol but have never had a high cholesterol in any investigation. Perhaps the forms could be reviewed with space for extra information to be added.”

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Posted 6 years ago

“I found explorer travel insurance to be very easy to follow and I found them very reasonable price wise.”

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Posted 6 years ago

“Easy transaction. Good to deal with.”

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Posted 6 years ago

“Having previously purchased an explorer travel insurance policy i felt it met my requirements”

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Posted 6 years ago

“Explorer Travel Insurance has provided me with the insurance I need, despite my pre-existing conditions, to go on holiday with the confidence of knowing that I'll be covered for any forseeable eventualities. At this stage, before the holiday has started, I am unable to comment on the efficiency and effectiveness of their claim processes.”

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Posted 6 years ago

“User friendly website. Very helpful people if you call them for assistance”

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Posted 6 years ago

Explorer Travel Insurance is rated 4.6 based on 5,861 reviews