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Explorer Travel Insurance Reviews

4.6 Rating 5,904 Reviews
94 %
of reviewers recommend Explorer Travel Insurance
4.6
Based on 5,904 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
Documents Delivered On-time
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Cancellations & Refunds
Cancellation Process
Very Easy
Read Explorer Travel Insurance Reviews
Anonymous
Anonymous  // 01/01/2019
Used Explorer Travel Insurance after checking on comparison site. Looks like a good deal for my first solo trip to Australia.
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Posted 7 years ago
I have used Explorer insurance for my last two holidays and I am very happy with the service I received. I had to make a claim for delayed flights and Explorer paid out on my claim without any hassle or fuss.
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Posted 7 years ago
I find the medical questions don’t give you the chance to input any extra information: for example, I have had a heart attack and a stent inserted but I do not have high blood pressure and never have although I have to take medication for high blood pressure. I also have to take statins for high cholesterol but have never had a high cholesterol in any investigation. Perhaps the forms could be reviewed with space for extra information to be added.
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Posted 7 years ago
I found explorer travel insurance to be very easy to follow and I found them very reasonable price wise.
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Posted 7 years ago
Easy transaction. Good to deal with.
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Posted 7 years ago
Having previously purchased an explorer travel insurance policy i felt it met my requirements
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Posted 7 years ago
Explorer Travel Insurance has provided me with the insurance I need, despite my pre-existing conditions, to go on holiday with the confidence of knowing that I'll be covered for any forseeable eventualities. At this stage, before the holiday has started, I am unable to comment on the efficiency and effectiveness of their claim processes.
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Posted 7 years ago
User friendly website. Very helpful people if you call them for assistance
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Posted 7 years ago
additional medical cover for one passenger more expensive than other quotes but overall reasonably competitive.
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Posted 7 years ago
can be good and we do use them many times but customer loyalty is not rewarded and we do find better deals at times . we would wish that you try to beat given quoteswhen asked
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Posted 7 years ago
comprehensive and good value for older people with existing medical conditions
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Posted 7 years ago
Application process was easy and price was attractive, did not need to claim.
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Posted 7 years ago
Used Explorer for previous trips, All good so far, competitive pricing, good service, the real test could be if a claim is necessary
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Posted 7 years ago
Very helpful staff who provided good advice. Easy to complete online application and competitive quote
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Posted 7 years ago
reasonable price and providing cover for pre- existing medical conditions at a fair price.
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Posted 7 years ago
Easy to purchase. Existing medical conditions added with ease. Price for several separate trips work out cheaper than paying for an annual policy. To date haven’t needed to make a claim on any policy taken out. Cannot comment on their claims handling.
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Posted 7 years ago
Request handled efficiently and swiftly and meeting our needs
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Posted 7 years ago
Very reasonably priced single trip travel insurance. Thank goodness I didn’t have to use it but had peace of mind once I purchased it.
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Posted 7 years ago
Easy to book and fairly simple policies
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Posted 7 years ago
I have purchased travel insurance with yourself twice now and whilst not having to use it , I have been impressed with how easy and self explanatory it is. I intend on using it again within the next 12 months for my honeymoon.
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Posted 7 years ago
Explorer Travel Insurance is rated 4.6 based on 5,904 reviews