Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,847 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,847 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Simple purchasing process was welcome.”

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Posted 5 years ago

“Sorted and quoted quickly also good value policy”

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Posted 5 years ago

“The add on for cruise cover could be made more simple.”

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Posted 5 years ago

“We have used Explorer travel for the last few years & recommended them to my family who have also now used Explorer.”

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Posted 5 years ago

“Not much to say but excellent”

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Posted 5 years ago

“Appears to be good value..... no increase on last year. Hope never to have to claim but I guess that is the real test....”

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Posted 5 years ago

“Had to make a revision to policy and this was handled efficiently by staff. Would use again.”

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Posted 5 years ago

“have used for years very reliable”

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Posted 5 years ago

“I have purchased annual travel insurance from you for several years. I am happy with your communications. I wish you would make it more obvious in your documents the difference between WW1 and WW2 without having to trawl through several documents to find out. I have had no reason to claim for anything so I have no experience on how well you handle claims”

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Posted 5 years ago

“I can only really rate them on the cost of the policy and the ease of purchasing it online including declaring existing health issues as I have not had to make any claims on the policies.”

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Posted 5 years ago

“a very good service from this company”

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Posted 5 years ago

“Well, I do not have much to say as I did not use it yet, but I have to say that the service by phone and web are amazing. Staff are very nice and pleasent, and they answer any question you have kindly and trying to get you what you are looking for. Hope I do not have to use the insurance, but if I have to I really hope is as good as their service. Thank you.”

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Posted 5 years ago

“Extremely easy to buy the policy, as usual, & cost seems reasonable to me. So all good, but I haven’t had to make any claims yet, so cannot comment on that procedure!”

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Posted 5 years ago

“Straightforward.”

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Posted 5 years ago

“very professional and efficient.”

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Posted 5 years ago

“Easy to use website, had policies that matched our needs”

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Posted 5 years ago

“Price very reasonable and luckily have not yet needed to make a claim (so can't comment on claims handling).”

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Posted 5 years ago

“As an older couple - over 70 years - your travel insurance covers all our requirements.”

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Posted 5 years ago

“I purchased this insurance as it was a very good price and like for like compared with other companies. I haven’t had to make use of it yet and hopefully won’t have to so I can’t comment about claims. Easy to use website.”

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Posted 5 years ago

“I have not had to make a claim from this company so cannot comment on this side of the insurance, however they are easy to deal with and send info out very promptly.”

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Posted 5 years ago

Explorer Travel Insurance is rated 4.6 based on 5,847 reviews