Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,847 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,847 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“HAPPY WITH THIS INSURANCE”

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Posted 5 years ago

“Straightforward to set up on line and reasonable premiums”

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Posted 5 years ago

“I have used Explorer Travel Insurance for a number of years because they offer compettitive quotes. I cannot comment on how they handle claims as I have been lucky enough to not need to. A good online service when purchasing insurance. Look out for occasional 5% and 10% offers.”

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Posted 5 years ago

“Very good service and helpful staff. The web very clear and since very good value. "Hope if I have to use it everything is as good as they staff"”

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Posted 5 years ago

“The Explorer quote process was relatively straightforward & fairly quick to complete, including the medical conditions section. Explorer was marginally cheaper than equivalent policies with other travel insurers specialising in medical condition cover. However, all such cover is expensive, particularly where medical conditions are relatively minor and not travel, nor activity, limiting.”

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Posted 5 years ago

“I always find entering medical details a pain but this seems to be an industry standard process so that is not really Explorer's fault. After that easy enough, competitive price for the cover and region, understandable documentation and clear policy feature comparison information.”

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Posted 5 years ago

“Haven't had to claim, but policy is clear and good value, especially for older clients who don't need sports cover.”

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Posted 5 years ago

“Staff very good and polite The insurance covered my needs I will be back”

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Posted 5 years ago

“Good service dealt with my questions and gave me a good rate for my holiday”

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Posted 5 years ago

“Insurance easy to do and price very good.”

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Posted 5 years ago

“Whilst not the most competitive, we had used Explorer for the previous years travel insurance and due to the death of my wife,s mother we had to cancel a planned holiday. Explorer handled the situation efficiently and we were able to rebook our holiday later in the year. So we thought it reasonable to use Explorer for next years travelling. I thought some of the Health Condition questions were a little to ambiguous/limiting with regards to planned future treatment.”

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Posted 5 years ago

“Always helpful and clear when I call for advice and inexpensive cover for traveling with known medical conditions. Happily I've never had to experience the claims process!”

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Posted 5 years ago

“xxxxxxxxxx”

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Posted 5 years ago

“Cruise insurance needs to be made more clearer other than that I am good with the policy best price when checking all other companies I would recommend explorer travel insurance”

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Posted 5 years ago

“I have no experience of making a claim but all the paperwork was very executive”

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Posted 5 years ago

“I got what I was looking for”

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Posted 5 years ago

“thankfully we’ve never had to claim on this insurance...we have bought from Explorer for the few years, we go to visit our family in Australia on a regular basis, we’d prefer to purchase a annual policy, however we are always away for more than 30 days plus my husband who has pre exsisting medical condition they die not seem to have a policy to suit those requirement. The single trip is more expensive, however Explorer are very competitive. Easy to purchase & the representive helpful on the phone . Let’s hope if we do ever need to claim we are happy with their response!”

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Posted 5 years ago

“Very competitive prices with adequate cover for all eventualities. Instant cover and very easy to navigate the questions.”

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Posted 5 years ago

“Easy to buy and good value. Luckily didn't have to make a claim so can't comment further.”