Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,915 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,915 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Am in the fortunate position of not having to use my travel insurance. Those I spoke to in the course of arranging the insurance were polite and helpful.”

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Posted 5 years ago

“The online service is good and easy to use,and the medical conditions are concise and self explanatory although the increase in premium due to age was a bit of a blow,but am still happy with your company !”

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Posted 5 years ago

“Price was good website easy to navigate”

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Posted 5 years ago

“Easy to complete questionnaire. World annual cover for two £200”

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Posted 5 years ago

“Great value and service”

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Posted 5 years ago

“Taking out the Annual Travel policy was relatively straight forward but as I was effectively renewing my previous policy it could have been made easier as I was advised at the outset that I had to re-enter all my details and medical history. Whilst I appreciate that the information needs updating each year it would be much simpler to have something like a re-confirm button for the data that hasn't changed or where there is a need to have the data actively reconfirmed. I was also a little disappointed to find that as I am now over 65 the cover is reduced to a maximum of 30 days per trip (from 45) just when I now have more time to take longer trips. Presumably this is due to health issues as you get older but could there not be a supplementary premium for additional extended trip periods e.g. an extra 15 days, an extra 30 days etc. However, although this may sound like a negative review it isn't, I am happy with the the company, the policy and, subject to price, I expect I will renew again next year.”

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Posted 5 years ago

“Competitive rates and covers my husband’s illnesses.”

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Posted 5 years ago

“The purchasing was very helpful And explanatory also helpful in choosing the right insurance .”

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Posted 5 years ago

“I have bought travel insurance from Explorer Travel for a few years now and have been pleased with the prices quoted compared with other companies. would certainly recommend you getting a quote.”

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Posted 5 years ago

“We've had an annual policy with Explorer for several years and are satisfied with the cover provided and price compared to other insurers. Of course, we haven't had to 'put them to the test' but also hope we won't have to make a claim.”

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Posted 5 years ago

“always found to be easy to organise & of a reasonable value with pre-medical conditions being included”

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Posted 5 years ago

“Competitive price and easily filled out application”

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Posted 5 years ago

“Fairly easy to complete the forms on-line and to receive a competitive quote plus the benefits, ie medical costs etc, are of a very reasonable level.”

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Posted 5 years ago

“very straight forward”

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Posted 5 years ago

“have used you before so was happy to go again however a big hike in cost understand able due tochanges in my health”

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Posted 5 years ago

“Easy to purchase and provides everything I need for every trip!”

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Posted 5 years ago

“it was quick, easy to use, and no headache achieved”

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Posted 5 years ago

“Bought this insurance for a holiday which we had to cancel at late notice. Repayment under cancellation clause was all what expected, although it took a little longer than expected.”

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Posted 5 years ago

“I have not made an insurance claim in over 25 years so it is difficult to assess the quality of your service all I can state was it was quick and easy to obtain insurance,”

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Posted 5 years ago

“Easy to arrange. No need to rate claims.”

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Posted 5 years ago

Explorer Travel Insurance is rated 4.6 based on 5,915 reviews