Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,844 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,844 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful and polite.”

Helpful Report

Posted 5 years ago

“As your years increase it becomes more difficult to find companies who cater for travel insurance but I am pleased to say that Explorer fulfilled my needs”

Helpful Report

Posted 5 years ago

“Great service every time”

Helpful Report

Posted 5 years ago

“Never had to use it, but is always a good price for the cover”

Helpful Report

Posted 5 years ago

“Covers all my requirements”

Helpful Report

Posted 5 years ago

“never made a claim so cannot really comment”

Helpful Report

Posted 5 years ago

“Am in the fortunate position of not having to use my travel insurance. Those I spoke to in the course of arranging the insurance were polite and helpful.”

Helpful Report

Posted 5 years ago

“The online service is good and easy to use,and the medical conditions are concise and self explanatory although the increase in premium due to age was a bit of a blow,but am still happy with your company !”

Helpful Report

Posted 5 years ago

“Price was good website easy to navigate”

Helpful Report

Posted 5 years ago

“Easy to complete questionnaire. World annual cover for two £200”

Helpful Report

Posted 5 years ago

“Great value and service”

Helpful Report

Posted 5 years ago

“Taking out the Annual Travel policy was relatively straight forward but as I was effectively renewing my previous policy it could have been made easier as I was advised at the outset that I had to re-enter all my details and medical history. Whilst I appreciate that the information needs updating each year it would be much simpler to have something like a re-confirm button for the data that hasn't changed or where there is a need to have the data actively reconfirmed. I was also a little disappointed to find that as I am now over 65 the cover is reduced to a maximum of 30 days per trip (from 45) just when I now have more time to take longer trips. Presumably this is due to health issues as you get older but could there not be a supplementary premium for additional extended trip periods e.g. an extra 15 days, an extra 30 days etc. However, although this may sound like a negative review it isn't, I am happy with the the company, the policy and, subject to price, I expect I will renew again next year.”

Helpful Report

Posted 5 years ago

“Competitive rates and covers my husband’s illnesses.”

Helpful Report

Posted 5 years ago

“The purchasing was very helpful And explanatory also helpful in choosing the right insurance .”

Helpful Report

Posted 5 years ago

“I have bought travel insurance from Explorer Travel for a few years now and have been pleased with the prices quoted compared with other companies. would certainly recommend you getting a quote.”

Helpful Report

Posted 5 years ago

“We've had an annual policy with Explorer for several years and are satisfied with the cover provided and price compared to other insurers. Of course, we haven't had to 'put them to the test' but also hope we won't have to make a claim.”

Helpful Report

Posted 5 years ago

“always found to be easy to organise & of a reasonable value with pre-medical conditions being included”

Helpful Report

Posted 5 years ago

“Competitive price and easily filled out application”

Helpful Report

Posted 5 years ago

“Fairly easy to complete the forms on-line and to receive a competitive quote plus the benefits, ie medical costs etc, are of a very reasonable level.”

Helpful Report

Posted 5 years ago

“very straight forward”

Helpful Report

Posted 5 years ago

Explorer Travel Insurance is rated 4.6 based on 5,844 reviews